• 🎯 About This Repository

• Computer-Based Test System (CBT) for National Testing Service (NTS) Pakistan
• AI Chatbots
• Selenium-Based Automation for Engineer Registration – Pakistan Engineering Council (PEC)
• Quality Assurance for EPE Portal - Pakistan Engineering Council (PEC)
• Extensive QA for CPD Portal - Pakistan Engineering Council (PEC)
• Selenium-Based Automation – Engineer Renewal Application - ERD Portal (PEC)
• Evolo AI (Student Mobile App, Institute Mobile App, Employer Web App)
• Omni-Channel Web App (BPO Service Integration)

• 📱 ATHADhak
• 📚 DA Library (Mobile App)
• 🌐 PIEDC Portal

• Cypress Automation
• Katalon Automation

• 🎯 Testing Types & Methodologies
• 🩺 Quality Assurance & Defect Management
• 🚀 Development Processes
• 🧪 Testing Techniques
• ⚙️ Tools & Frameworks

• QA Artifacts and Automation Samples

• 📊 Certifications
• 💬 Recommendations

• 🤝 Let's Connect!
• 🎯 Ready to Collaborate? Download My CV!

This repository hosts my personal portfolio, a professional showcase of my journey as a Software Quality Assurance (SQA) Engineer. Here, you'll find insights into my skills, projects, and expertise in:

• 🛠️ Manual & Automation Testing: Expertise in Cypress (JavaScript) and Selenium (Python) for creating automation frameworks.
• 📊 Performance Testing: Skilled in tools like JMeter and BlazeMeter for ensuring system reliability.
• 🔗 API Testing: Proficient in Postman for end-to-end API validation.
• ✅ Quality Assurance Practices: Experienced in functional, non-functional, and exploratory testing.

This portfolio serves as a dynamic, scalable, and professional representation of my skills in software quality assurance and testing. It’s my way of sharing my journey, achievements, and expertise with the world.

💬 Feedback is always welcome! Feel free to explore and reach out.

• 🎓 Education: BSc Electrical Engineering from University of Engineering & Technology, Lahore
• 🧪 Experience: 2+ years in QA, specializing in manual/automation testing, performance optimization, and defect management
• 🏆 Certifications:
  • ISTQB® Certified Tester Foundation Level (CTFL) v4.0
  • ISTQB® Foundation Level Agile Tester (CTFL-AT)
  • Scrum Fundamentals Certified (SFC™)

🎨 A Creative Reflection of My Name

💡 "Meticulously Analyzing Software, Assuring Impeccable Deliverables, Zealously Eliminating Bugs" ✨

Each letter of my name Masaid Zeb represents my approach to QA:

• M: Meticulously 🔍
• A: Analyzing 🧠
• S: Software 💻
• A: Assuring ✅
• I: Impeccable 🌟
• D: Deliverables 📦

• Z: Zealously 🔥
• E: Eliminating 🚫
• B: Bugs 🐞

This phrase embodies my commitment to excellence in Software Quality Assurance, using my name as a testament to my skills and dedication. 🚀

🚀 Objective:
Delivered robust testing for NTS Pakistan's nationwide online CBT platform, ensuring zero cheating in real-time exams, seamless monitoring from Quetta to Gilgit, and instant live results dashboards for candidates across Pakistan.

💡 Key Features:
✨ Performance testing for 50k concurrent users with zero downtime
✨ Functional and regression validation of end-to-end exam flows (registration to results)
✨ Anti-cheating measures including photo uploads and center-wise accuracy
✨ Real-time live dashboard for nationwide exam monitoring and instant results

🔧 Technologies Used:
JMeter ⚡, k6 📊, Jira 🐛, Postman 📡, Safe Exam Browser 🔒

🏆 Achievements:
Achieved a smooth, bug-free production rollout for NTS's weekend nationwide exams, handling 50k users reliably under load/stress while upholding zero-cheating integrity—proving scalable QA strategies for high-stakes national platforms.

🔑 Skills:
Functional Testing · Regression Testing · End-to-End Testing · Performance Testing · Load & Stress Testing · JMeter · k6 · Jira · Postman · Quality Assurance

🔗 Link to Project: Test Charter

🤖 AXI Chatbot | CV Screening Chatbot | Pak Austria Chatbot

Ensured high-quality, reliable, and context-aware AI chatbot behaviour by validating response accuracy, NLP intent handling, and domain alignment. Focused on improving AI response correctness, reducing hallucinations, and ensuring culturally and academically appropriate outputs across multiple chatbot use cases.

• 📝 Designed and executed detailed test plans, test cases, and test scenarios for AI chatbot workflows.
• 🧠 Evaluated AI/LLM responses for correctness, contextual understanding, and domain alignment.
• 🔄 Performed regression testing after model retraining and knowledge base updates.
• 🔗 Conducted API testing to validate backend integrations and response structures.
• 🎨 Executed UI/UX and usability testing to improve conversational clarity and user experience.
• 🤝 Supported UAT and production readiness in Agile/Scrum environments.

• 📈 Improved chatbot response accuracy and contextual relevance through structured AI testing.
• 🚫 Reduced incorrect, misleading, and ambiguous AI responses by identifying NLP edge cases early.
• 😊 Enhanced user satisfaction and trust in AI systems through usability and response-quality validation.
• 🚀 Supported stable, production-ready releases of multiple AI chatbot platforms.

AI Testing, LLM Testing, Chatbot Testing, NLP Evaluation, Manual Testing, Test Planning, Test Case Design, API Testing, Regression Testing, Defect Tracking, Quality Assurance

🔗 Link to Project: Project Link

🗓 Duration: Sep 2024 - Oct 2024

🚀 Objective:
Automated testing of the PEC’s engineer registration portal to streamline and speed up registration processing for engineers in Pakistan.

💡 Key Features:
✨ End-to-end automation for seamless registration
✨ Reduction in manual testing efforts
✨ Faster regression testing cycles
✨ Enhanced operational efficiency

🔧 Technologies Used:
Python 🐍, Selenium 🕹, Automation Testing

🏆 Achievements:
This project demonstrated real-world automation skills that greatly improved operational efficiency. Looking forward to applying more advanced techniques to future projects!

🔑 Skills:
Automation Testing · Selenium WebDriver · Regression Testing · Test Automation Frameworks · Continuous Integration · Bug Tracking · Quality Assurance

🔗 Link to Project: Project Link

🗓 Duration: Jan 2024 - Jul 2024

Performed comprehensive Quality Assurance for the Engineering Practice Examination (EPE) Portal, a critical component of the Continuous Professional Development (CPD) framework enabling Registered Engineers to qualify as Professional Engineers. Ensured the platform’s functional accuracy, performance stability, and production readiness for nationwide computer-based examinations.

• Requirement Analysis: Analyzed CPD and EPE requirements to validate engineer eligibility, CPD point calculations, and exam workflows.
• Manual Testing: Executed functional, regression, smoke, and sanity testing across the complete candidate lifecycle, including registration, fee submission, scrutiny, test center assignment, examination, and result publication.
• Performance Testing: Conducted load and stress testing to validate portal scalability and stability during peak exam traffic.
• Test Coverage & Techniques: Applied Boundary Value Analysis (BVA), equivalence partitioning, and use case testing to ensure full coverage of edge cases and business rules.
• UAT Support: Supported Agile-based User Acceptance Testing (UAT) by validating acceptance criteria and ensuring release readiness.

• Contributed to the successful launch of Pakistan Engineering Council’s first computer-based EPE exam, conducted in Rawalpindi and Islamabad in May 2024.
• Ensured reliable exam execution, accurate result processing, and smooth candidate experience through end-to-end QA validation.

Selenium, JMeter, MySQL, Postman, Git, Jira, Agile/Scrum, UAT Testing

Manual Testing, Automation Testing, Performance Testing, Regression Testing, Exploratory Testing, Test Planning, Test Execution, Defect Management, QA Documentation

🔗 Link to Project: Project Link

🗓 Duration: Jan 2024 - Apr 2024

🚀 Objective:
QA testing for PEC’s key portal to ensure engineers meet CPD eligibility criteria for registration renewals.

🎯 Focus:

• Verifying the accurate accumulation of CPD points.
• Streamlining workflows for formal education, work-based learning, and developmental activities.

🎯 Key Responsibilities:

• Requirement Analysis: Detailed analysis of CPD criteria.
• Manual Testing: Verified CPD point tracking and calculation accuracy.
• Automation Testing: Selenium-based automation for CPD workflows.
• Performance Testing: Evaluated system response and scalability.

🔧 Technologies & Tools:
Manual & Automation Testing (Selenium with Python) 🐍, JMeter 🚀, MySQL 💾, Git 🐙, Postman 📬

🔑 Skills:
Functional Testing · Boundary Value Analysis (BVA) · Equivalence Partitioning (EP) · Regression Testing · Performance Testing · User Acceptance Testing (UAT)

🔗 Link to Project: Project Link

🔧 Project Summary:
Automated the renewal process for engineers through PEC’s ERD Portal using Python and Selenium. The automation reduced manual interventions and enhanced the overall renewal process.

🎯 Key Skills Used:
Automated Software Testing 🤖, Agile Test Methodology 📅, Performance Testing 🚀 · Selenium WebDriver · Regression Testing · Test Automation Frameworks

🔗 Link to Project: Project Link

🔗 Associated with: AI Mark Lab

Evolo AI is a large-scale AI-driven platform comprising interconnected web and mobile applications designed for adult learners and educational institutions. The platform integrates AI models, chatbots, voice bots, job application workflows, event creation, and real-time communication features to connect students, schools, and employers across the United States, particularly in California.

The platform supports 200+ educational institutions and thousands of adult learners, providing AI-powered assistance for learning, career development, and community engagement.

• Led manual, automation, API, and performance testing for interconnected web and mobile applications.
• Validated AI model behavior, chatbot accuracy, and voice bot responses to ensure contextual relevance and reliability.
• Tested end-to-end workflows including user onboarding, job applications, event creation, event participation, and real-time messaging.
• Verified cross-platform data synchronization between mobile and web applications.
• Executed regression testing to ensure stability after feature updates and AI model changes.
• Collaborated with product and design teams to validate UI/UX consistency and functional requirements.
• Participated in Agile/Scrum ceremonies and managed defects using Jira.

• Improved chatbot accuracy and AI response quality through structured AI testing.
• Enhanced platform scalability for thousands of active users across 200+ institutions.
• Increased platform adoption by 35% by ensuring reliable performance and user experience.
• Reduced response latency through performance validation and optimization feedback.

AI Testing, LLM Testing, Chatbot Testing, Voice Bot Testing, Manual Testing, Automation Testing, API Testing, Performance Testing, Regression Testing, Cross-Platform Testing, Test Planning, Test Execution, Defect Management, Agile QA, Quality Assurance

🔗 Associated with: Mexil Software solutions

🚀 Project Overview:
The Omni-channel web app integrates multiple communication platforms (Facebook, WhatsApp, SMS, Instagram, Email, Call) to provide a seamless user experience. It operates with three distinct panels: Admin, Employer, and Company. The app functions similarly to a BPO service, allowing companies and employers to manage and communicate with their employees and clients through different communication channels.

🎯 Key Responsibilities:

• Web App Testing:
  • Performed manual testing using black-box testing and session-based techniques.
  • Ensured smooth integration of chat services and verified multi-channel communications (chat, email, SMS, Facebook, Whatsapp, Instagram, Call).
  • Focused on UI localization, ensuring the app was user-friendly across different regions.
• API Testing:
  • Conducted API testing for data integration and process flow using Postman.
  • Validated the performance of APIs, ensuring responsiveness and stability under load.
• Data Validation:
  • Validated data flow between the web app and the backend SQL database.
  • Ensured that data presented to users was accurate and consistent.

🔧 Technologies Used:
MERN Stack (MongoDB, Express, React, Node.js), Postman for API Testing, SQL for database, GitHub, Figma

🔑 Skills:
Web App Testing · Manual Testing · API Testing · Data Validation · UI Testing · Agile Scrum · Kanban

While these projects are smaller in scale, they demonstrate my versatility and ability to tackle different challenges using various tools and technologies. Each project was an opportunity to refine my skills in QA&QC, problem-solving, and software testing. Below are a few of the noteworthy side projects I’ve worked on:

1️ 🌟 Learn Automation with Cypress 🌟

• Gained hands-on experience in Cypress for end-to-end testing.
• Wrote automated test scripts covering UI functionalities, alerts, tables, dropdowns, and file uploads.
• Performed UI validation, element interaction, and assertions to ensure test accuracy.
• Implemented data-driven testing for scalable test execution.
• Followed a structured, beginner-friendly approach with well-commented test cases.
• Future Goals:
  • Develop end-to-end automation projects using Page Object Model (POM).
  • Automate real-world demo projects to enhance practical skills.
• 🌟 Discover my work and dive into the details of my projects on GitHub! Explore Here 🚀

2 🌟 My Katalon Learning Journey: Getting Started with AI Automation Testing 🌟

• Gained hands-on experience with Katalon Studio for end-to-end automation testing.
• Learned three test creation modes: Record, Manual, and Script.
• Managed Test Suites, Collections, Execution Profiles, and Global Variables for scalable automation.
• Implemented data-driven testing and environment management for flexible test execution.
• Explored advanced features:
  • Headless mode
  • Parallel execution
  • Smart Wait
  • Failure handling
• Applied maintenance techniques:
  • Test Listeners
  • Setup / Teardown
  • Skipping Tests
  • Self-Healing locators
  • Frame handling
• Learned retry mechanisms and flakiness handling for robust automated tests.

Future Goals:

• Apply advanced Katalon features to real-world testing scenarios

🌟 Discover my Katalon learning document and projects: Explore My Katalon Learning Journey 🚀

Here are some of my sample works, including test cases, bug reports, test plans, and automation scripts. Feel free to explore the links below for a closer look at the kind of QA artifacts I've produced.

These are sample automation scripts I’ve created using Cypress, an end-to-end testing framework. The scripts cover various test scenarios for web applications, ensuring that the functionality and user flows work as expected. You can explore the code to understand my approach to automation testing, how I structure my test cases, and how I leverage Cypress for robust testing.

• Cypress Sample Test Cases – A repository containing my automation scripts created using Cypress for end-to-end testing.

This section includes a variety of test cases, reported bugs, and API testing bugs. It demonstrates my approach to documenting and tracking defects, as well as my attention to detail in testing across multiple layers of an application.

• Test Cases - Omni Channel – This Google Sheet includes 200+ test cases for various modules of the Omni Channel Project, covering functional, integration, and API testing.

• EPE - Bugs Report – This Google Sheet includes bugs reporting for Engineering Practice Examination Portal.

• Test Cases, Bugs, and API Testing Bugs Spreadsheet – This Google Sheet includes a variety of test cases, reported bugs, and API testing bugs.

Test plans are crucial for outlining the testing scope, objectives, and deliverables. These documents highlight how I approach the planning phase of a QA project and provide a roadmap for testing activities. Here are two test plans I’ve worked on:

• Test Plan 1: AXI Customer Care Chatbot – A comprehensive test plan outlining the approach for testing an AI-based customer care chatbot, focusing on functionality, user interaction, and error handling.
• Test Plan 2: HR CV Screening Bot – A test plan for evaluating an AI-powered CV screening tool, including scenarios for accurate document parsing and classification.
• Test Plan 3: Safe City Project - This test plan defines the quality assurance strategy for the Safe City Project, a centralized surveillance and monitoring platform supporting public safety operations.Testing will focus on validating map-based monitoring, real-time alerts, live video streams, facial recognition outputs, analytics dashboards, and camera management using experience-based and exploratory testing aligned with real-world operational scenarios.

Test charters define the scope and focus of exploratory testing sessions. Below are a couple of test charters that I’ve used to guide testing activities in exploratory testing and regression testing:

• Test Charter 1: NTS Regression Scenarios – A charter designed for exploratory regression testing, ensuring that recent changes don’t negatively affect existing functionality.
• Test Charter 2: AXI Customer Care Chatbot – A test charter focused on exploratory testing of the AXI Customer Care Chatbot, evaluating its adaptability to various user inputs and its response accuracy.

These include comprehensive QA deliverables for robust quality assurance across software projects.

• 📋 Requirements Traceability Matrix (RTM) : OMNI Channel – This RTM professionally maps 16 derived requirements to 200+ test cases across Omni-Channel modules per ISTQB standards, achieving 98% coverage with execution status and defect tracking.
• 🧪 Test Data Sets : HR CV Screening Bot – This includes key test data I prepared to execute different testing scenarios for the HR CV screening bot, covering multiple data sets designed to validate functionality, accuracy, edge cases, and real-world usage conditions.

Note: The files and links above represent a few examples of my work, showcasing my structure, process, and attention to detail in QA. I'll be continuously adding more artifacts, so stay tuned for updates!

1️⃣ 🎯 ISTQB® Certified Tester Foundation Level (CTFL) License No.: 24-CTFL4-1433-PK

2️⃣ 🎯 ISTQB® Foundation Level Agile Tester (CTFL-AT) License No.: 25-CTFL-AG-0163-PK

3️⃣ 📜 Scrum Fundamentals Certified (SFC™)

4️⃣ 🚀 Apache JMeter™ Pro

What others say about Masaid Zeb — based on real leadership feedback.

⭐ Team Lead & Solution Architect at AiMarklabs

• 🧠 Masaid is exceptionally dedicated and detail-oriented
• 🔍 Understands complex systems and identifies critical issues
• 🛠️ Proactively improves processes and product stability
• 🤝 Maintains strong communication and collaboration across teams

⭐ Product Growth Lead for SaaS & AI-Powered Products

• 👤 Sole tester managing all aspects of QA independently
• 📈 Took ownership of test planning, execution, and reporting
• 🚀 Boosted product reliability and user experience
• 🗣️ Clearly communicated issue impact to stakeholders

⭐ Manager on the EPE Project, PEC

• ⚡ Brought enthusiasm, curiosity, and strong work ethic
• 🔬 Remarkable R&D skills — mastered tools independently
• 🕒 Provided timely updates and met tight deadlines
• 🏆 Entrusted with historic EPE Portal for PEC — delivered beyond expectations

• 📧 Email: [email protected]
• 🔗 LinkedIn: Masaid Zeb ISTQB® (CTFL, CTFL-AT)
• 💻 GitHub: Masaid Zeb's GitHub
• 📍 Location: Islamabad, PK

🌟 Discover my expertise and experience in detail!
🚀 My CV highlights:

• Proven skills in Software Quality Assurance
• Hands-on expertise in Manual & Automation Testing, API Testing, and Performance Optimization
• Certifications like ISTQB® CTFL and Scrum Fundamentals Certified (SFC™)

📥 [Click here to download my CV] and explore how I can contribute to your team or project!

💡 "Meticulously Analyzing Software, Assuring Impeccable Deliverables, Zealously Eliminating Bugs!"