I'm Brice — a Staff Customer Reliability Engineer focused on premium customer experience and technical excellence within GitHub Premium Support. My journey started with stick figure animations and ActionScript, and evolved into system administration, scripting, and full-stack development.

• 🚀 Building internal tools and workflows as a Customer Reliability Engineer for GitHub Support
• ⚙️ Enhancing customer success by bridging engineering, business strategy, and support across Organizations
• 📈 Building smart ways to generate cash flow and AI influenced businesses

• Node.js, Express, MongoDB, and MySQL for app development
• KQL, Splunk, GraphQL, and GitHub APIs to drive observability and automation
• Experimenting with AI tooling, React, and dashboard design

• 🧩 GitHub Enterprise and Infrastructure Ops
• 📊 Business management and financial investing strategies
• 🧠 Building dashboards, workflows, and support playbooks
• 📺 90’s cartoons, 1337 gfx, or Hot Wheels resale tips

• 🎮 Occassional Twitch Streaming; mostly Spelunky 2
• 🎬 Used to animate stick figures in Flash (R.I.P.)
• 🛠️ Got into system administration just to host my own animated content
• 🍳 I love cooking, prepping kid-friendly meals, and discovering hidden gem restaurants
• 🏍️ Weekend rides, golf swings, and trail hikes keep me recharged

I’m always down to explore:

• Tech-for-good projects
• Data visualization and ops automation
• Kid-friendly games or educational apps