Manager/Director of Software Quality Assurance. Software QA Generalist with 20+ years of experience building, developing, scaling, and maintaining QA organizations across SaaS, B2B, B2C, and startup environments. Proven track record of establishing QA departments, Test Centers of Excellence (TCoEs), and global teams that deliver measurable quality improvements. Expert in QA strategy, automation architecture, AI-enabled testing, and organizational leadership. Recognized for creating standard operating procedures (SOPs), metrics-driven QA programs (KPIs/OKRs), and cross-functional alignment with product, engineering, and executive leadership.
Technical QA Leadership | TCoE Development | Strategic Roadmaps | Process Improvement | Cross- Functional Collaboration | Offshore/Onshore Team Management | KPIs & Quality Metrics | AI/LLM QA Tools | Automated/Manual Testing | Building and Mentoring Successful QA Teams
- 🌍 Based in the San Francisco Bay Area
- 🖥️ See my personal portfolio at My Portfolio
- ✉️ You can contact me at [email protected]
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