This notifies you using Mac OS X notification messages when a new RT ticket has appeared in a queue.
Requires Ruby, RubyGem and the following RubyGem packages:
- terminal-notifier
- rt-client
- Copy .rtclientrc-template to .rtclientrc
- Edit the .rtclientrc file to your needs (server, username, password, cookies directory).
- Make a file called 'queues' and put the name of every queue you want to monitor in there, one per line.
ruby main.rb