• Added support for custom ticket states external labelling
• It is now possible to configure whether users are able to start a new conversation when they tap the 😔 reaction on an Article

🐛 Bug Fixes

• Fixed NoSuchMethodError crash caused by Jetpack Compose 1.6 compatibility issue
• Fixed NoSuchFieldError crash occurring on API < 24

• Bumped Jetpack Compose version to 1.6

🐛 Bug Fixes

• Added missing translations
• Fixed janky performance on programmatically launched conversation screen

📱 New Features

• End users can now take videos from the camera in the Messenger
• Added the ability to save images from the conversation

🐛 Bug Fixes

• Fixed the crash while taking a photo from the camera

15.6.0

Release Date: 4-01-2024

📱 New Features

• Added camera input type
• Added a button to open previous messages in programmatically launched conversations

🐛 Bug Fixes

• Fixed a crash where Instant class was not found on pre API level 26 devices

👉 This update also removes Lottie as a dependency to the Intercom SDK

15.5.1

Release Date: 1-12-2023

🚀 Enhancements

• SDK now depends on Media3 instead of Exoplayer

🐛 Bug fixes

• Fixed a missing Hebrew translation in tickets
• Fixed issue with quick reply
• Fixed issue where logging in with same user twice triggers the error callback

Release Date: 15-11-2023

🚀 Enhancements

• Ticket details can now be launched programatically
• Bot speed improvements

🐛 Bug fixes

• Added a missing Hebrew translation
• Fixed an issue where message content was shown in the composer after it was sent

15.4.0

Release Date: 19-10-2023

🚀 Enhancements

• Intercom SDK now targets Android 14 (API level 34).

📱 New Feature: Fin is now streaming AI answers! This means customers don't have to wait for the whole AI answer to generate before getting the support they need. Instead, Fin starts displaying a response the moment the first word comes in.

🐛 Bug Fixes

• Fixed issue where anchor links articles didn't scroll to the right sections of the article

15.3.0

Release Date: 10-10-2023

📱 New feature: Set better expectations with your customers by customising the Start Conversation button in your Messenger

👋 With this release, you can select from a list of options to customize the Start Conversation button in the Messenger. This can be changed in Messenger settings under the "Conversations" section and will affect the Start Conversation button on Messenger Home and in spaces Iike Messages and Help

🚀 Enhancements

The new Messenger ticket links make it easy for customers to independently create tickets directly from the Messenger Home, without needing to send them a ticket form. Read more here.

🐛 Bug Fixes

• Disables inserting webp images in conversations

What's Changed

• Fixed date and time picker issue.
• This version requires compileSdkVersion to be at least 34. If you are not ready to use API level 34, please stay on the Intercom version 15.2.0.

What's Changed

• Fixed crash due to concurrent modification exception.
• Fixed issue with device token removal after user identity reset.
• Fixed crash related to locale settings on older OS versions.
• This version requires compileSdkVersion to be at least 34. If you are not ready to use API level 34, please stay on the Intercom version 15.2.0.