Releases: intercom/intercom-android
Releases · intercom/intercom-android
17.3.0
Release Date: 17-10-2025
🐛 Bug Fixes
- SDK now uses Ably as a source for websocket events
- Fixed LazyColumn duplicate key crash in AI answer sources bottom sheet
- Fixed R8 compilation error caused by missing Lombok classes from Ably library dependency
👉 Dependency updates
- Fragment Kotlin Extensions: Updated to 1.8.9
- Compose Navigation: Updated to 2.9.5
17.2.0
Release Date: 03-10-2025
🚀 Enhancements
- Added Voice Notes to the conversation composer. Users can now record voice messages that are automatically transcribed to text and can be sent in conversations.
🐛 Bug Fixes
- Fixed an issue where in-app notifications were not showing up in certain cases
- Fixed an issue where in-app notifications display underneath system navigation buttons
- Fixed
NullPointerExceptioncrash caused by unsuccessful authorization response
👉 Dependency updates
- Compose BOM: Updated to 1.9.2 (via BOM 2025.09.01)
- Gson: Updated to 2.13.2
- Lifecycle Components: Updated to 2.9.4
17.1.1
Release Date: 11-09-2025
🐛 Bug Fixes
- Fixed errors introduced in older version of androidx.navigation:navigation-* by bumping to version 2.9.3
17.1.0
Release Date: 18-08-2025
🚀 Enhancements
- Added a new contextual push notification reminder. An in-conversation banner can appear inside conversations that nudge users to enable push notifications at the most relevant moments.
- UI Improvements for events in conversations.
🐛 Bug Fixes
- Fixed an issue where unnecessary reconnections occurred when the app is backgrounded on Android 15 and later.
17.0.4
Release Date: 11-08-2025
- Bug fixes and performance improvements
- Improvements to metadata when images are sent in a conversation
- Fixed issue where emojis were missing in conversation rating card
17.0.3
Release Date: 23-07-2025
- Improved dark mode support
🐛 Bug Fixes
- Fixed issue where audio was missing in certain videos
17.0.2
17.0.1
Release Date: 11-07-2025
🐛 Bug Fixes
- Fixed
NoSuchMethodError: No virtual method getParcelableArrayExtracrash happening on lower Android versions - Fixed
IllegalStateException: The specified child already has a parentcrash - Fix in-app notification crash in Unity projects by improving legacy activity detection
👉 Dependency updates
com.google.firebase:firebase-messagingto24.1.2
17.0.0
Release Date: 26-06-2025
🚀 Enhancements
- Added support for Dark Mode. This feature is currently in beta, and will be enabled for all customers in a future release.
👉 Dependency updates
- Removed
io.sentry:sentry-bomdependency
16.3.0
Release Date: 05-06-2025
📱 New Feature: Conversational Fin
We’re making conversations more natural and reducing the need for escalations.
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More human, less rigid: We’ve removed quick reply buttons so Fin can respond fluidly—no decision trees, just natural conversation.
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Sources, now inline: Fin now includes source links directly in replies, so customers can verify info at a glance.