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Releases: intercom/intercom-android

17.3.0

17 Oct 10:44

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Release Date: 17-10-2025

🐛 Bug Fixes

  • SDK now uses Ably as a source for websocket events
  • Fixed LazyColumn duplicate key crash in AI answer sources bottom sheet
  • Fixed R8 compilation error caused by missing Lombok classes from Ably library dependency

👉 Dependency updates

  • Fragment Kotlin Extensions: Updated to 1.8.9
  • Compose Navigation: Updated to 2.9.5

17.2.0

03 Oct 12:30

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Release Date: 03-10-2025

🚀 Enhancements

  • Added Voice Notes to the conversation composer. Users can now record voice messages that are automatically transcribed to text and can be sent in conversations.

🐛 Bug Fixes

  • Fixed an issue where in-app notifications were not showing up in certain cases
  • Fixed an issue where in-app notifications display underneath system navigation buttons
  • Fixed NullPointerException crash caused by unsuccessful authorization response

👉 Dependency updates

  • Compose BOM: Updated to 1.9.2 (via BOM 2025.09.01)
  • Gson: Updated to 2.13.2
  • Lifecycle Components: Updated to 2.9.4

17.1.1

15 Sep 08:22

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Release Date: 11-09-2025

🐛 Bug Fixes

  • Fixed errors introduced in older version of androidx.navigation:navigation-* by bumping to version 2.9.3

17.1.0

18 Aug 14:30

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Release Date: 18-08-2025

🚀 Enhancements

  • Added a new contextual push notification reminder. An in-conversation banner can appear inside conversations that nudge users to enable push notifications at the most relevant moments.
  • UI Improvements for events in conversations.

🐛 Bug Fixes

  • Fixed an issue where unnecessary reconnections occurred when the app is backgrounded on Android 15 and later.

17.0.4

12 Aug 15:03

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Release Date: 11-08-2025
  • Bug fixes and performance improvements
  • Improvements to metadata when images are sent in a conversation
  • Fixed issue where emojis were missing in conversation rating card

17.0.3

23 Jul 14:43
60bee7a

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Release Date: 23-07-2025
  • Improved dark mode support

🐛 Bug Fixes

  • Fixed issue where audio was missing in certain videos

17.0.2

11 Jul 12:07
7128c17

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Release Date: 11-07-2025

🐛 Bug Fixes

  • Fixed ClassNotFoundException: androidx.compose.material.icons.Icons crash

17.0.1

11 Jul 10:09
1efa4ad

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Release Date: 11-07-2025

🐛 Bug Fixes

  • Fixed NoSuchMethodError: No virtual method getParcelableArrayExtra crash happening on lower Android versions
  • Fixed IllegalStateException: The specified child already has a parent crash
  • Fix in-app notification crash in Unity projects by improving legacy activity detection

👉 Dependency updates

  • com.google.firebase:firebase-messaging to 24.1.2

17.0.0

26 Jun 17:04
eaf7ef0

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Release Date: 26-06-2025

🚀 Enhancements

  • Added support for Dark Mode. This feature is currently in beta, and will be enabled for all customers in a future release.

👉 Dependency updates

  • Removed io.sentry:sentry-bom dependency

16.3.0

05 Jun 11:12
8ab9582

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Release Date: 05-06-2025

📱 New Feature: Conversational Fin

We’re making conversations more natural and reducing the need for escalations.

  • More human, less rigid: We’ve removed quick reply buttons so Fin can respond fluidly—no decision trees, just natural conversation.

  • Sources, now inline: Fin now includes source links directly in replies, so customers can verify info at a glance.