This is an n8n community node. It lets you use Qualitor SOAP API in your n8n workflows.

Qualitor is a Brazilian service management platform that provides ITSM (IT Service Management) solutions for businesses. This node allows you to integrate with Qualitor's SOAP webservices to manage tickets, services, and general operations.

n8n is a fair-code licensed workflow automation platform.

• Installation
• Operations
• Credentials
• Compatibility
• Usage
• Resources

Follow the installation guide in the n8n community nodes documentation.

1. Install the package in your n8n installation:

   npm install n8n-nodes-qualitor

2. Restart your n8n instance to load the new node.

The Qualitor node supports three main service types:

• Access to general Qualitor operations
• Used for system-wide functions and configurations

• Ticket creation, retrieval, and updates
• Ticket status management
• Ticket field operations

• Service catalog operations
• Service request management
• Service configuration

For each service type, you can specify any operation name (e.g., getTicket, createTicket, updateTicket) and provide the required fields as key-value pairs.

To use this node, you need to configure the Qualitor API credentials:

• Qualitor Base URL: The base URL of your Qualitor instance (e.g., https://qualitor.example.com/qualitor)
• Company ID: The ID of the company to which the user belongs (numeric value)
• Username: Your Qualitor username for authentication
• Password: Your Qualitor password for authentication

1. In n8n, go to Credentials → Create New
2. Search for "Qualitor API" and select it
3. Fill in all required fields
4. Test the connection to ensure it works
5. Save the credentials

• n8n version: 1.0.0 or higher
• Node.js version: 20.15 or higher
• Qualitor API: Compatible with Qualitor SOAP webservices

1. Add the Qualitor node to your workflow
2. Select your Qualitor API credentials
3. Choose the service: "Ticket" (wsticket.wsdl)
4. Set the operation: getTicket
5. Add fields:
   • Field Name: cdchamado
   • Field Value: 123456 (your ticket ID)
6. Enable "Parse Response" to get JSON output

1. Add the Qualitor node to your workflow
2. Select your Qualitor API credentials
3. Choose the service: "Ticket" (wsticket.wsdl)
4. Set the operation: createTicket
5. Add required fields for ticket creation:
   • titulo: "Issue title"
   • descricao: "Issue description"
   • prioridade: "2"
   • And other required fields according to your Qualitor configuration

• Parse Response: When enabled, the node will parse the SOAP XML response into JSON format for easier processing in subsequent nodes. When disabled, returns raw XML.
• Fields: Add multiple key-value pairs to send as parameters to the SOAP operation.

• ✅ Support for all three Qualitor SOAP services (General, Ticket, Service)
• ✅ Flexible operation specification
• ✅ Dynamic field configuration
• ✅ XML to JSON response parsing
• ✅ Raw XML response option
• ✅ Secure credential management
• ✅ TypeScript implementation

• Qualitor Official Documentation
• n8n Community Nodes Documentation
• n8n Workflow Automation Platform

If you want to contribute to this node or modify it for your needs:

# Clone the repository
git clone https://github.com/juniorfontenele/n8n-qualitor.git

# Install dependencies
npm install

# Build the project
npm run build

# Run linting
npm run lint

# Auto-fix linting issues
npm run lintfix

MIT

Junior Fontenele

• Email: [email protected]
• GitHub: @juniorfontenele

If you encounter any issues or have questions:

1. Check the Qualitor documentation
2. Review the n8n community nodes documentation
3. Open an issue on the GitHub repository