One page apps for facilitating IT service management operations

Each WitSM form provides three built-in ways to save, share, or transmit its contents.

Every form can save itself — including the data entered — by generating a downloadable HTML file.
This creates a self-contained snapshot that can be:

• Placed on a shared drive
• Attached to an email
• Archived for documentation
• Re-opened later with all fields preserved
• Used as a template

The saved file is still fully functional.

A form can generate a URL fragment (the part after # in a URL) containing the user’s input.
This makes it extremely easy to share structured information:

• Send the link in email, chat, or tickets
• Open the link to instantly repopulate the form with the encoded data
• No server required — all parsing is client-side

This supports simple, infrastructure-agnostic collaboration.

Forms can also create a ready-to-send email:

• Launch your mail client via a mailto: link containing the structured content
• Or generate a .eml file that can be opened in any mail program and sent

This makes WitSM forms directly compatible with standard email-based ITSM workflows.

These three methods enable teams to use WitSM with nothing more than the tools they already rely on: email, chat, shared drives, and generic ticketing systems.

WitSM is ideal when you want:

• Structured inputs for IT tasks
• Reduced back-and-forth during access/role/change processes
• Tools that users can open directly with no installation
• Compatibility with highly restricted or offline work environments
• A flexible alternative to heavyweight ITSM platforms

All forms are simple HTML + minimal JavaScript, making customization straightforward.
You can easily:

• Add or modify fields
• Change output formatting
• Introduce organization-specific terminology
• Build new forms following the same pattern

Contributions are welcome:

1. Fork the repository
2. Create a feature branch
3. Make your improvements
4. Submit a pull request