💡 Aspiring Technical Writer | ITIL & Business Analysis Foundation | SQL Basics
I specialize in creating clear, structured, and user-friendly documentation that simplifies technical concepts for diverse audiences. With a strong foundation in ITIL processes, Business Analysis, and SQL, I bring analytical thinking and process knowledge into my documentation work.
- Documentation & Writing: Markdown, Git, GitHub, Confluence, MS Office Suite
- Frameworks & Foundations: ITIL Foundation, Business Analysis Foundation
- Technical Skills: SQL Basics, API documentation (sample projects), workflows & process docs
- Soft Skills: Research, requirement gathering, user manuals, communication
- API Documentation Example – Sample REST API docs with parameters, responses, and examples
- ITIL Process Guide – Simplified documentation of ITIL incident/problem/change processes
- BA Documentation Sample – Requirements gathering template, use cases, and workflow diagrams
- SQL Basics Guide – Beginner-friendly SQL notes with examples and queries
✔️ Write and structure API & developer documentation
✔️ Create knowledge bases, FAQs, and process guides
✔️ Document ITIL workflows and BA requirement templates
✔️ Explain SQL basics in a beginner-friendly way