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it-analysis

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LyleCoryMiller / IT-Workflow-KPI-Optimization

IT ticket system analysis using Excel + Tableau | Visualized KPIs and reduced resolution time by 12% through workflow fixes.

dashboard excel kpi helpdesk-ticketing it-analysis

Updated May 7, 2025

brenden-DS / IT-Helpdesk-Dashboard

dashboard data-visualization powerbi data-modeling ticketing-system service-desk customer-satisfaction dax-expression kpi-tracking it-helpdesk sla-compliance fp20-it-helpdesk-dashboard fp20-data-challenge it-analysis it-efficiency

Updated Apr 15, 2025

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