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1.71.0

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Merge pull request #317 from weni-ai/feat/freshchat-ticketer

Add Freshchat client and service implementation

1.71.0-a17-staging

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Refactor Freshchat service Forward method to conditionally set Messag…

…eParts based on the presence of text, improving message construction logic.

1.71.0-a16-staging

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Refactor Freshchat service Open method to improve user creation logic…

… and error handling. Update test cases to reflect changes in error messages for user retrieval. Enhance body parsing and channel ID resolution for better clarity and functionality.

1.71.0-a15-staging

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Update Freshchat event handling to rename 'message_created' action to…

… 'message_create' for consistency with API specifications. Adjust corresponding test data to reflect this change.

1.71.0-a14-staging

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debug

1.71.0-a13-staging

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Refactor Freshchat service Forward method to retrieve user by contact…

… UUID instead of channel ID, enhancing error handling for user retrieval. Update tests to reflect changes in ticket configuration and remove obsolete test cases.

1.71.0-a12-staging

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Rename event callback route to webhook in Freshchat service and updat…

…e corresponding test data paths for consistency.

1.71.0-a11-staging

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Merge branch 'feat/freshchat-ticketer' into staging

1.71.0-a10-staging

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Refactor Freshchat message structure: rename MessagesPart to MessageP…

…arts across client, service, and test files for consistency and clarity.

1.71.0-a9-staging

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Add timestamp and user identification fields to Freshchat Open method