I bought a Nissan Kicks from this dealership a year ago and left feeling like I’d been taken advantage of. At the time of purchase, I was not clearly told that I was being charged thousands of dollars for things like “antimicrobial protection,” and other vague “services.”

Only after I got home and had time to read through the documents did I realize I’d paid $2,000–$3,000 more for things that were never explained to me. 
The experience left a bad taste. I wish they had been more transparent, or at least respectful enough to go over each charge before asking for a signature. 
If you’re shopping here, read everything carefully and check for extra charges which you may not need or at least need to understand what are you paying for. 
I won’t be recommending this place.

I bought Tesla Model S long range 2019 with 42k miles and was delivered on the 16/02/2024, with loud noise infront of the car and a cut on the back tyre. The car was dirty on delivery and I missed the green mould on the window trims and scratches inside and outside of the car. Scott informed me the noise is normal and on the second day I drove it to Tesla for inspection and Tesla agreed the noise is not normal. The 6 months RAC warranty is a basic warranty as it has a maximum claim of £2k, maximum labour of £55 per hour and does not cover diagnostic. Please ensure you have a better RAC warranty before buying any product from this organisation as after sale is terrible and will not return your call. Also ensure you have an independent RAC or AA check as this might save you in the long run. I am lucky I got the noise fixed by Tesla on goodwill but has to pay for diagnostic.   

To be honest I ended up not going through with selling my car to them. Cars in worse condition to mine are for sale from dealers and private sellers for around 17,000€ up to 22,000€! They offered me €10500 . They told me the price was that low because they need to service the car even though I told them it had a full service less than 500km ago. They also said the price they offered had to factor in them giving a warranty to the new buyer when they sell it, which is ridiculous. I have gotten offers from other dealers for 15,000 minimum. It’s a complete rip off 

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