Website was easy to use, the flights and lay over times were perfect. After spending hours looking through other websites, this done the job very quickly, the rates were less than the air carrier's Web site. All good, well done to the Budgetary team

Excellent service.  Cillian as always did a fantastic job organizing our trip. Thanks. 

I do not understand why should i put my luggage under my chair if I have a backpack and i was first on the seat and if someone with a suitcase come the last he has priority...evan if his place was not the same side...I am really upset with this kind of situations because I hurried to be in the plane only because of that...also you encourage the passengers to have suitcases istead of small luggages... the flight had over than 20 min delay also...the only reason i gave 2 stars is because they serve a small brioche and they gave you water which is a plus...

This is the first time in 2 decades that I've ever had trouble sleeping on a plane.   Seats are uncomfortable, planes are a bit outdated, departure was delayed an hour,  and food is mediocre.   I can't even really pinpoint why i had trouble sleeping on an 8 hour flight, but overall it was a negative vibe. Would never book with ITA in the future

Had a flight booked to Kruger Mpumalanga Airport from JHB on Friday 17 October, upon arrival at the airport they said the flight was cancelled due to poor weather conditions, I asked what can be done under this circumstance they said only place the ticket on hold or re-book the flight two days later. I had to book travel and a hotel to stay over and asked them who will carry the cost, according to them if it is weather related they can’t do anything else, (their policy) the next day it was all over the news they have technical issues with air traffic control therefore they lied to their passengers just to avoid paying penalties as they should have! I even asked the receptionist at the counter is this official or is the weather only an excuse they hide behind she said no it’s really the weather? Would love to hear what Airlink has to say about this?

I am gold of startalliance member and I planned travel from Oslo to Zurich. Due one of the  benefit of starallince gold member, allowing 20 kg extra luggage so for this reason I bought ticket without luggage . When I check in with 11 kg luggage I paid 710 NOK luggage fees. I do not understand this situation with Lufthansa!!!! I tavel so many times with turkish airlines same situation and did not pay any luggage fees. Again I wouşd like ask to person who will decide choosing airline member is the start alliance correct choose!!!! 

Supersavertravel.se and Flight Network 
owned by the international e-commerce group Etraveli Group

The experience is that as soon as we had bought our ticket, we were uninteresting as customers.

You completely filled our inboxes with automatically generated emails in which you repeatedly claimed that you had canceled our trip because the airline had made a five-minute time adjustment.

Many emails, chats and phone calls to you not only took a lot of time but also created discontent and concern that we would not get on our trip.

We will not book through you again and will of course advise everyone in our network not to use your substandard services.

Lower then 1 star.
Security Guy made Jokes about my handicap, and his colegue laughed about it. Supervisor did nothing! When my husband spoke to the person in question, the supervisor said the Will call the police if we stayer. Never ever did I got a treatment like this. Never again!

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