I recently had a deeply disappointing experience with Activision that has left me frustrated and dissatisfied. After purchasing the Vault Edition of a game, which came with a hefty 30 euro premium for a season pass, I encountered a major issue. Despite paying extra for access to the season content, I found myself unable to play Season 1 due to a game-breaking error.

Seeking assistance, I reached out to their customer support, providing clear video evidence demonstrating the problem. To their credit, they acknowledged the issue, confirming it was a fault within the game itself and not related to my PC or settings. They assured me that the matter would be escalated to their senior team for resolution.

However, that's where the transparency ended. Despite multiple inquiries and follow-ups, I received no updates or resolutions. As Season 1 came to an end, I naturally questioned whether I would receive a refund or compensation for the season I effectively paid for but couldn't access. Disappointingly, my requests were brushed aside, with vague assurances that the senior team was still "working on it."

With the start of Season 2, I dared to hope for some form of restitution. Yet, once again, my queries were met with silence or generic responses that failed to address my concerns. Even as the second season drew to a close, there was no sign of compensation or even acknowledgment of the inconvenience I endured.

Feeling increasingly frustrated and ignored, I considered drastic measures, including filing a police report to initiate a chargeback through my bank. It's disheartening to be in a position where recourse through official channels seems necessary to reclaim what was essentially stolen – 30 euros for a season of content that I never received.

In conclusion, my experience with Activision has been marred by poor communication, lack of accountability, and a blatant disregard for customer satisfaction. It's a shame that a company of such stature would prioritize profits over the trust and loyalty of its customers.

The playset was very customisable so you can get one that is the perfect fit for your space. It's really sturdy and very easy to put together- instructions and parts are very well detailed. The children love it, it looks great, it was very good value and there are years more fun to be had. Excellent product.

as always simply excellent to deal with ,great service ,very reasonable prices ,excellent communication,quite simply the best hobby store around 

Very fast delivery. Great packaging. Will definitely be ordering from here again. 

Placed order, process was easy. Now awaiting delivery.

I have ordered many things from cogs,toys,and games over the years but I think they were called cogs on the brain. All Sumner I placed different orders as I work in an autism class. At one stage I was looking for a receipt and noticed the call always went to voicemail with no one responding.  Eventually an email was responded to. I opened a new toy last week  a rocket blaster and its not working.  I tried ringing no answer and emailed but no response.  I get weekly 
Emails advertising sales but no response when I need to complain. Very disappointed. 

I'm happy to write that I received a phone call from a lovely staff member who listened to my complaint and offered to post a replacement. It arrived a few days later and works perfectly. There had a piece missing from the first one I purchased. 

Repairing files wont work which prevent me from playing anything just an awful platform

W service fast easy and exactly what I was looking for

Only received one of two ordered items. After a long back and forth where I provided everything they asked they simply closed the case saying they did nothing wrong. No proof only excuses. AVOID

I ordered a christmas gift at the end of November but it never arrived. Initially they had me pay another delivery but again I received nothing. Moreover, they promised a refund but then they disappeared and won't reply to my messages and emails.

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Companies(38)

Recently reviewed companies

S Activision

FATMOOSE

Eirehobbies

Gadget Man

Wickey GmbH & Co. KG

Cogstoysandgames

GOG GALAXY 2.0

Valorant Smurf Accounts

Store Nintendo

Dakota Irish

Newest companies

It Rewardsforall

Marvelrivals

Eirehobbies

Allgamers

Store Nintendo

venomuk.com

Minecraft

nexters.com

Wizards of the Coast

Lgs Gaming Sumupstore

Related categories

Bingo Hall

Board Game Club

Gaming service Provider

Used Game Store

Video Arcade

Companies
(38)