iSchool IT Help Desk
The iSchool IT Help Desk can help students, faculty, and staff with any issues specific to the iSchool and any equipment managed by the iSchool. Many technology questions are generic to everyone at the University of Washington, as opposed to being specific to the iSchool. As a result, you may want to search the UW-IT site. UW-IT's website contains information related to UW NetID resources, internet use guidelines, email configuration, hardware and software availability, general networking issues, web publishing guides, and more.
Solutions to some issues can be found on the iSchool Knowledge Base. If you are unable to find your solution there, please contact us!
If you need support from home or while using a personal computer, please download the iSchool IT Remote Support application before you call us. All iSchool computers should already have this application installed.
Contact the iSchool IT Help Desk
Submit a Ticket: Help Form
Email: [email protected]
Phone: 206-616-3086
In Person: Mary Gates Hall, Suite 470A, Monday-Friday, 8:30 a.m.-5:00 p.m.
Contact the iSchool Learning Technologies Team
For help with Canvas, Zoom, VoiceThread, and other streaming/collaboration tools for teaching and learning: