Freight Broker Automation Software -AI Agent For Freight Brokers That Handles the Chaos.
Carrier backed out at the last minute? Driver breakdown at 2 AM? Customer demanding updates every hour?
Your AI-powered freight broker automation platform handles carrier communication, load tracking, and dispatch management—so your team can focus on booking more loads.
No credit card required • 15-minute demo • See your ROI instantly
Carrier Cancellation? Driver Breakdown? 24/7 AI Dispatch Coverage
Any trucking dispatch software works when everything goes smoothly. Kolank AI handles carrier cancellations, truck breakdowns, and customer emergencies at 2 AM—so your team can sleep.
Carrier Cancels Last Minute
AI instantly searches your carrier network, contacts backups, and keeps the load moving—before your customer even knows.
Response in < 5 minutes
Breakdown 200 Miles Out
Automatic customer notification, repower coordination, and real-time ETA updates. You wake up to a solved problem.
Customer notified in < 2 minutes
Temperature Alert on Reefer
Instant escalation with documented chain of custody. Protect your cargo and your reputation.
Alert + action in < 1 minute
Customer Demanding Updates
Proactive status updates before they ask. Transform anxious customers into loyal partners.
Updates sent automatically
Your dispatchers handle strategy. AI handles the 3 AM phone calls.
Built for Brokerages Like Yours
Whether you're a 3 person shop or a growing team of 20, Kolank AI is designed to amplify what you already do well.
Small Teams, Big Workload
Handling 50-200 loads/month with a lean team? Kolank AI gives you 24/7 coverage without adding headcount.
Growing Brokerages
Scaling from 200 to 500+ loads? Automate the routine so your dispatchers focus on relationships, not repetition.
Works With Your Process
Keep your TMS, your carriers, your way of doing things. AI adapts to you not the other way around.
The Kolank Approach
Freight Broker AI: One Platform. Every Channel. Every Task.
Stop juggling dispatch tools. Your AI-powered freight management system handles carrier communications, load tracking, documents, and customer updates across your entire trucking operation.
Every Channel, One AI
Google Chat, Telegram, WhatsApp, Email—your AI speaks everywhere your carriers and customers do.
No more app-switching
24/7 Coverage
Check calls at 3 AM. Customer updates on Sunday. Your AI never sleeps, so you can.
True round-the-clock ops
Documents Handled
PODs, BOLs, rate confirmations—automatically processed, verified, and filed where they belong.
Zero manual data entry
Freight-Native Intelligence
Built by brokers, for brokers. Understands MC numbers, detention, accessorials, and your world.
Speaks your language
Automate Load Tracking, Carrier Communication & Dispatch
Six core freight broker automation workflows that handle carrier verification, load matching, driver tracking, and customer updates—all automated, all monitored, all under your control.
Customer Updates
Proactive status updates before they ask
Carrier Verification
Insurance, authority, and safety checks
Load Tracking
Check calls and ETA updates automatically
Document Processing
PODs, BOLs, invoices extracted and filed
Invoice Management
Carrier invoices verified and processed
Load Matching
Right carrier, right load, right rate
Freight Broker Automation FAQ
Answers to the questions brokers ask before they book a demo.
Freight broker automation software uses AI to handle repetitive dispatch tasks like carrier communication, load tracking, check calls, and customer updates. Instead of manually managing emails and phone calls, the software automates routine workflows so your team can focus on booking loads and building relationships.
You stay in control of every decision. Kolank AI drafts responses and suggests actions, but critical decisions like rate confirmations and carrier assignments require your approval. Think of it as a dispatch assistant that works 24/7, not an autopilot that acts without oversight.
Yes. Kolank works alongside your existing TMS including McLeod, Tai, Turvo, and others. We integrate via email and API connections, so your current dispatch workflows stay intact while AI handles the repetitive carrier communication and data entry automatically.
Immediate. Connect your email and Kolank AI starts working right away. No complex integrations, no IT projects, no waiting. You will see AI handling carrier and customer communications within minutes of setup.
Yes. We use enterprise grade encryption and SOC 2 compliant infrastructure. Your carrier relationships, customer information, and load data are never shared with third parties. Data security is built into every layer of the platform.
Absolutely. You set the rules for your freight broker automation. Choose which messages AI can handle autonomously, which require your approval, and which escalate to your dispatch team. Start conservative and expand automation as you build confidence.
Kolank AI supports multi-channel carrier communication including Email, Google Chat, Telegram, WhatsApp, Slack, Microsoft Teams, SMS, and phone integration. All channels are unified in one platform so you never miss a message from carriers or customers regardless of how they prefer to communicate.
No. Kolank AI handles the routine tasks your team already does like check calls, status updates, and document requests. Your dispatchers keep doing what they do best: building carrier relationships, solving complex problems, and booking more loads.
Kolank AI provides true 24/7 dispatch coverage. If a carrier cancels or a breakdown happens overnight, AI immediately notifies you, searches your carrier network for backups, and keeps the customer informed with real-time updates. You wake up to a solved problem, not a crisis.
Kolank AI automates check calls, ETA updates, POD collection, customer status notifications, carrier verification, load tracking updates, rate confirmation follow-ups, and document processing. These are the time-consuming tasks that eat up dispatcher hours every day.
Still have questions? Book a 15-minute call and we'll answer them live.