446,689 questions with Microsoft 365 and Office-related tags

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3 answers

My question is about word. Why does my heading one keep changing back to "starting at" 2 after i change it to 1?

My heading 1 is the chapter and I chose to use regular number from the multilevel list. My chapter 1 keeps changing to chapter 2 after I select it to be 1. From. The "start at" option

Microsoft 365 and Office | Word | For business | Windows
asked 2021-04-26T16:40:02.01+00:00
Sean MacCready 1 Reputation point
commented 2025-12-18T17:01:03.9933333+00:00
Charles Kenyon 159.6K Reputation points Volunteer Moderator
2 answers

OneNote for Mac not syncing to laptop

I posted about this a while back at the link below, but never got a response to my final efforts to solve the problem. https://learn.microsoft.com/en-us/answers/questions/5603661/onenote-for-mac-note-syncing?source=docs The only change is that I…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-12-17T16:47:29.5333333+00:00
BC 0 Reputation points
commented 2025-12-18T16:59:38.7333333+00:00
BC 0 Reputation points
0 answers

How do I get back the connector lines when using Microsoft Word for Mac

I have been working on a book with an author for some months, using Track Changes to proof the copy she is sending me (we’re both using Word for Mac). Without warning the additions and deletions I am making no longer appear with connector lines in a…

Microsoft 365 and Office | Word | For business | MacOS
asked 2025-12-18T16:58:11.9033333+00:00
Chris Gregory 0 Reputation points
answered 2025-12-18T16:59:21.2533333+00:00
Q&A Assist
0 answers

http://offline.officeapps.live.com/outage.html

Hello, I have purchased a valid license for Microsoft Office 2024 Professional Plus. After entering the product key at https://setup.office.com, the key is accepted, but I am unable to download the software. I receive the message “Service unavailable – a…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-12-18T16:58:43.7466667+00:00
Emrah Oezkilic 0 Reputation points
answered 2025-12-18T16:58:53.7766667+00:00
Q&A Assist
4 answers

I purchased Office 2024 for Mac. The key downloads Office 2019, not 2024.

I purchased Office 2024 for Mac on December 11, 2025 | Order number 5812433237. The Product Key I was given does not download the cirrect Office version. It downloads Office 2029. I bought Office 2024 for MAC. I either want the correct Office 2024…

Microsoft 365 and Office | Other
asked 2025-12-17T18:42:55.7333333+00:00
Charles Epes 0 Reputation points
commented 2025-12-18T16:57:09.7766667+00:00
Charles Epes 0 Reputation points
1 answer

Installing Office 365 on another PC

How to install Office 365 on another PC? I downloaded it on another PC, tried to run - it asked Product key, I cannot find the key in my subscription or Account pages, even Help says it must be there. I purchased Office online.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-18T16:55:24.7966667+00:00
Leonid Tsilker 0 Reputation points
answered 2025-12-18T16:55:39.55+00:00
Q&A Assist
1 answer

Word Find and Replace

I need help with WORD "Find and Replace", please. In my large document, I want to replace the word "January" with "-January" (and the same for February, March, etc.) I have made some of the replacements manually. Now, I am…

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-18T12:57:51.72+00:00
Robert Judge 0 Reputation points
answered 2025-12-18T16:54:00.13+00:00
Charles Kenyon 159.6K Reputation points Volunteer Moderator
1 answer

How do I make myself administrator as I am a 1 person entity

How can I make myself administrator as I am the only user

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2025-12-18T15:03:33.13+00:00
THOMAS BURDG 0 Reputation points
edited a comment 2025-12-18T16:53:26.7033333+00:00
Lia V 3,550 Reputation points Microsoft External Staff Moderator
1 answer

Installation of LTSC 2024 in Virtual Machine without Intenet access

Hello Team, I am using a VM without internet connection and would like to install Office LTSC 2024 version. For this I have a Office Deployment Tool**(ODT)** in place. I would like to know what are URL's that needs to be whitelisted to create an office…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-12-18T16:50:33.8+00:00
Shravan Viswanathan0101 0 Reputation points
answered 2025-12-18T16:50:46.12+00:00
Q&A Assist
3 answers

Cursor on Word for Mac disappears when I hit return

I'm using a stand-alone edition of Word (version 16.104) on a Mac with Tahoe 26.1. When I click Return, the cursor doesn't show on the next line, but it appears after writing something. This doesn’t happen when I use Apple Pages. Also, when finishing a…

Microsoft 365 and Office | Word | For home | MacOS
asked 2025-12-18T04:49:17.8366667+00:00
John Boyd 0 Reputation points
edited a comment 2025-12-18T16:49:56.1333333+00:00
Bob Jones AKA CyberTaz MVP 430.3K Reputation points
1 answer

excel auto refresh

I renewed my subscription to Microsoft 365 on or about 4 December 2025 but Excel does not have the facility to auto refresh a pivot table. From research I understand that this facility was built into 365 between July & November, so why doesn't the…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2025-12-18T14:06:41.83+00:00
Richard 0 Reputation points
answered 2025-12-18T16:49:20.34+00:00
Richard 0 Reputation points
1 answer

execel and kwyboard

how to get the times sign/symbol on exel on a swiss-german keyboard

Microsoft 365 and Office | Excel | For education | Windows
asked 2025-12-18T16:48:20.34+00:00
Timothy Moos 0 Reputation points
answered 2025-12-18T16:48:31.12+00:00
Q&A Assist
3 answers

Excel pivot tables linked to Access not refreshing after update.

After the KB5072033 updated release on 12/9/2025 Excel pivot tables linked to Access will not allow refresh and receive the "[Microsoft][ODBC Microsoft Access Driver] Operation is not supported for this type of object error" when attempting to…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-12-12T17:39:52.28+00:00
BC 20 Reputation points
edited an answer 2025-12-18T16:46:05.06+00:00
Matthew Blackwell 20 Reputation points
3 answers

Problem with Dropped Caps

Referring to the above image. I am editing a document that has a dropped cap that isn't a dropped cap. Please explain what it is and how to get rid of it. Pleast do not tell me to Insert>Drop Cap>None because it isn't a dropped cap. It also is not…

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-18T02:33:31.5233333+00:00
Donald Ray 0 Reputation points
commented 2025-12-18T16:45:28.95+00:00
Charles Kenyon 159.6K Reputation points Volunteer Moderator
1 answer

Anyone experiencing print issues with latest Word/Windows updates?

Recently had 4 service requests about 4 different users (1 from another site) about 4 different printers (differing make and models - Kyocera, OKI, Xerox) but they all report the same issue; When printing from Word, it misses about 1/4 of the…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-12-17T11:37:22.3533333+00:00
Oliver 0 Reputation points
commented 2025-12-18T16:39:51.67+00:00
Henry-N 6,805 Reputation points Microsoft External Staff Moderator
1 answer

I'm trying to change my microsoft subscription. How can i do it when the system tells me to update my billing address but it is already present + correct?

I'm trying to change my microsoft subscription. How can i do it when the system tells me to update my billing address but it is already present + correct?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-18T16:39:15.62+00:00
Andy Gooch 0 Reputation points
answered 2025-12-18T16:39:26.5666667+00:00
Q&A Assist
1 answer

Word 16.104(25121423) for Mac Sonoma 14.8.3 Select text displays opaque grey box

Running recent update Sonoma and downloaded Office 365 Word. Select text displays opaque grey box

Microsoft 365 and Office | Word | For home | MacOS
asked 2025-12-18T10:30:11.76+00:00
Andrew Tapsfield 0 Reputation points
answered 2025-12-18T16:39:07.7766667+00:00
Katerina-N 3,550 Reputation points Microsoft External Staff Moderator
3 answers

STOP ANNOYING COPILOT CHAT POP UP IN APPS

We use Office 365 for business, Windows 11 Enterprise; OS build 26200.7462; Experience Windows Feature Experience Pack 1000.26100.275.0 Starting December 17 each time i open a desktop app (Word, Excel, PowerPoint, etc) i get the MOST ANNOYING POP UP from…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-12-18T00:08:43.91+00:00
AW Vancouver 20 Reputation points
answered 2025-12-18T16:37:56.2466667+00:00
Charles Kenyon 159.6K Reputation points Volunteer Moderator
1 answer

Shortcuts including but not limited to "Alt → H → 0" now requires shift after windows update

I’m using a Belgian AZERTY keyboard on Windows 11 with Microsoft 365 Excel. Until recently, I could trigger shortcuts such as “Increase Decimal” command using the Ribbon access key sequence Alt → H → 0 by pressing the unshifted “à” key. After the latest…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-12-18T16:35:53.5966667+00:00
Alexander Sterckx 0 Reputation points
answered 2025-12-18T16:36:09.04+00:00
Q&A Assist
2 answers

Editing time in Word reset

Hello, I am based at a university which has just provided a requirement we must label all documents with a security/ sensitivity flag (Microsoft feature). The issue I have is if a student shares with me their essay I download it apply the security tag…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-12-18T10:20:17.91+00:00
Elizabeth Green 0 Reputation points
answered 2025-12-18T16:33:13.6533333+00:00
Charles Kenyon 159.6K Reputation points Volunteer Moderator