Refund Policy

At SeekTool.ai, we strive to provide the best service for promoting your AI tools. This refund policy outlines the conditions under which refunds are available.

Last Updated: November 16, 2024

Refund Eligibility

You are eligible for a refund under the following conditions:

Your product is not included in our directory after paid submission
Your sponsorship or advertising has not yet taken effect
Your tool has not been published within the promised review time

Non-Refundable Situations

Refunds will NOT be granted in the following cases:

After your tool has been successfully published and is live on our platform
If you change your mind after the service has been delivered

How to Request a Refund

Contact Us
Email us at [email protected] with your order number and reason for refund
Review Process
We will review your request within 2 business days
Refund Processing
Approved refunds will be processed within 5-7 business days to your original payment method

Refund Timeline

Refund requests must be submitted within 7 days of your purchase. After 7 days, we cannot guarantee a refund unless there are exceptional circumstances.

Partial Refunds

If service was partially delivered but did not meet expectations
If there were delays beyond our promised timeframe
At our discretion for special circumstances

Chargeback Policy

We kindly request that you contact us directly before filing a chargeback with your payment provider. Most issues can be resolved quickly through direct communication. Chargebacks may result in account suspension.

Contact Information

Email: [email protected]

We typically respond within 24 hours

We are committed to customer satisfaction. If you have any concerns about our service, please reach out to us before requesting a refund.