Resolved -
This incident has been resolved.
Oct 13, 16:06 CEST
Update -
We are continuing to monitor for any further issues.
Oct 10, 06:58 CEST
Update -
A fix has been implemented and we are monitoring the results.
Oct 10, 02:13 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 10, 01:46 CEST
Identified -
The issue has been identified and a fix is being implemented.
Oct 10, 01:46 CEST
Investigating -
Some merchants can experience receiving incomplete data for transactions that occurred between June 18th and August 28th. The affected report feed entries will be missing important reference details. This can be seen with "null" for the Reference field in the Report Feed API response. Requests to the Report Feed API outside the above-mentioned date, does not have this issue. We are working on fixing the issue, once this is complete data will be received as they should.
Oct 10, 01:45 CEST