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- The idea, then, of.. training [a workman] under a competent teacher into new working habits until he continually and habitually works in accordance with scientific laws, which have been developed by some one else, is directly antagonistic to the old idea that each workman can best regulate his own way of doing the work... the philosophy of the old management puts the entire responsibility upon the workmen, while the philosophy of the new places a great part of it upon the management. [bolding added]
-- FW Taylor, The Principles of Scientific Management p.63 (en)
- Taylor's crime, in the eyes of the unions, was his assertion that there is no "skilled work." In manual operations there is only "work." All work can be analyzed the same way... The unions... were craft monopolies, and membership in them was largely restricted to sons or relatives of members. They required an apprenticeship of five to seven years but had no systematic training or work study. The unions allowed nothing to be written down. There were not even blueprints or any other drawings of the work to be done. Union members were sworn to secrecy and forbidden to discuss their work with nonmembers. [bolding added]
-- Peter Drucker, The Rise of the Knowledge Society Wilson Quarterly p.61-62 (en)
- Darwin, Marx, and Freud make up the trinity often cited as the "makers of the modern world." Marx would be taken out and replaced by Taylor if there were any justice... For hundreds of years there had been no increase in the ability of workers to turn out goods or to move goods... When Taylor started propounding his principles, nine out of every 10 working people did manual work, making or moving things, whether in manufacturing, farming, mining, or transportation... By 2010 it will constitute no more than one-tenth... The Productivity Revolution has become a victim of its own success. From now on what matters is the productivity of nonmanual workers. [bolding added]
-- Peter Drucker, The Rise of the Knowledge Society Wilson Quarterly p.63-65 (en)
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