Fast-track your identity security adoption—and reduce risk with confidence
Delinea solutions are easy to deploy and intuitive to use.
When you want to move even faster, have a resource shortage, or have a more complex environment, our Professional Services team is here to help. We will accelerate setup, instill best practices, and empower your internal teams to operate with confidence. Our services packages are designed to get you proficient quickly—so you can realize the full power of identity security and reduce risk from day one.
Our methodology
Train & enable
Training is an important step toward laying a solid foundation for your identity security journey. Delinea provides flexible and robust training options to enable all levels of stakeholder, from business users to technical teams and admins. The types of training available to customers and business partners include:
- Free training, delivered through Delinea University.
- Additional free resources and access to virtual and in-person customer-only events, delivered through the Delinea customer community, Secret Society.
- Instructor-led training appropriate for all types of stakeholders, from business users to administrators, available via live webinars or 3-day, 4-day, and 5-day courses. Learn more.
- The Delinea Certification Program helps you gain the skills you need to distinguish yourself from other cybersecurity professionals and build your profile. Learn more.
Plan & deploy
Delinea offers Xcelerate professional services packages to help new customers streamline the planning and deployment phases and realize value quickly. Xcelerate packages provide a Delinea-certified consultant to guide you through strategic planning and deployment, as well as to share Delinea best practices. The consultant also will support you as you take the steps to configure core features within your solution. This is a great way to provide the knowledge transfer that new users need, empowering you with hands-on experience and helping you grow your expertise and independence.
Xcelerate packages include, but are not limited to:
- Delinea Platform – Secret Server Xcelerate Package, as well as Platform Xcelerate packages for Privileged Remote Access, Identity Threat Protection, Continuous Identity Discovery, and Privilege Control for Servers
- Delinea Secret Server On-Premise Package
- Delinea Privilege Manager Xcelerate Package
- Delinea Server Suite Xcelerate Package
For customers that need help with more complex environments and use cases, the Delinea Professional Services team can also provide consulting support and custom services tailored to your specific goals and requirements.
Adopt & mature
Given the dynamic and expanding nature of cybersecurity threats, identity security is not a once-and-done endeavor. To keep your organization ahead of identity security threats, it is essential to continually develop your skills and solutions. To support these efforts, the Delinea Professional Services team offers Enablement and Advisory Days to help you continue progressing – sharing best practices, tips for onboarding users, secrets, systems, integrations, and more.
The Professional Services team also offers Maturity Assessments to analyze and assess your current deployment, review your goals and strategy, and help you map out a short-, mid-, and long-term identity security journey that is aligned with your organization’s needs.
Lastly, for customers who want the comfort of having a Delinea-certified expert on hand for any reason, Delinea also offers Resident Engineer services. A Resident Engineer is a dedicated resource that brings their expertise to you to augment your staff, for six months or longer, to provide ongoing assistance, coaching, and support.
Optimize & expand
For customers ready to optimize their identity security solutions and expand to support new use cases, Delinea offers Health Checks. Health Checks help you achieve identity security maturity and ensure you are realizing the full value of your solutions.
Health Checks provide ongoing evaluation of your identity security posture, performance, and risks, and recommend improvements and paths to adopt those improvements. The Delinea Professional Services team offers the following types of Health Checks:
- Security and performance reviews – to assess user access polices, security protocols, and infrastructure currency and gaps
- Risk identification reviews – to find security weaknesses, risky accounts, and potential threats within your environment
- Compliance and best practice reviews – to assess if your identity security environment is compliant with industry standards and suggest improvements.
