Legal
Privacy Policy
Last updated: May 25, 2026
We respect your privacy. This policy explains what data we collect, how we use it, and your choices regarding your personal information.
1. Information We Collect
Account Information
When you create an account, we collect your email address, name (if provided), and password (stored as a secure hash). This information is necessary to provide you with access to templates and manage your subscription.
Payment Information
Payment processing is handled securely by Stripe. We do not store your credit card information. Stripe provides us with payment status, subscription details, and billing address (for tax purposes) only.
Usage Data
We collect information about how you use our service, including which templates you download, configuration choices, and download timestamps. This helps us improve our templates and understand user needs.
Technical Information
We automatically collect certain technical information, including IP addresses, browser type, device information, and access logs. This data is used for security, fraud prevention, and service reliability.
2. How We Use Your Information
- •To provide and improve our service: We use your information to deliver templates, process payments, manage subscriptions, and respond to support requests.
- •To communicate with you: We send transactional emails (order confirmations, password resets) and, with your consent, product updates and marketing communications.
- •To ensure security: We monitor for fraudulent activity, unauthorized access, and abuse of our service.
- •To comply with legal obligations: We may process your data to comply with applicable laws, regulations, or legal processes.
We do not sell your personal data. We do not share your information with third parties except as described in this policy.
3. Third-Party Services
Stripe
We use Stripe for payment processing. When you make a purchase, Stripe collects and processes your payment information according to their privacy policy. We receive only payment status and subscription information from Stripe.
Hosting and CDN Providers
Our service is hosted on infrastructure that may process logs and technical data for security and performance purposes. All hosting providers are selected for their strong security posture and compliance certifications.
Analytics
We may use analytics services to understand how our service is used. These services collect aggregated, anonymized data that cannot be used to identify individual users.
4. Your Rights and Choices
Access and Correction
You can access and update your account information at any time through your account settings. If you need assistance, contact us at support@diggabyte.com.
Data Deletion
You can request deletion of your account and associated data by emailing support@diggabyte.com. We will process your request within 30 days, subject to legal retention requirements.
Data Export
You can request a copy of your personal data in a machine-readable format. Contact us at support@diggabyte.com to initiate a data export request.
Marketing Communications
You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or by updating your preferences in your account settings.
Cookies
We use cookies only for essential authentication and session management. You can control cookies through your browser settings, though this may affect your ability to use certain features of our service.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- •Encryption of data in transit using TLS/SSL
- •Secure password hashing (bcrypt) for stored passwords
- •Regular security audits and vulnerability assessments
- •Access controls and authentication requirements
- •Monitoring for suspicious activity and unauthorized access
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy.
7. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@diggabyte.com.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us at:
Email: support@diggabyte.com