Capture accessibility with purpose-built user stories
Writing accessibility-focused user stories helps build high-quality, accessible products from the very start. — via Section508.gov
How to implement 21st Century IDEA
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Requirements for delivering a digital-first public experience —Learn how to implement 21st Century IDEA to design and deliver better websites and digital services.
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An introduction to domain management —A .gov domain instantly conveys credibility and trustworthiness, and proper domain management practices ensure that your website is secure…
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An introduction to federal website standards —The federal website standards help agencies provide high-quality, consistent digital experiences for everyone.
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An introduction to digital governance —Learn why governance is essential to digital experience.
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Search optimization for PDF documents —Understand how to optimize search for PDFs
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Optimizing search during website redesigns —Understand how and why to plan ahead and optimize your new site for search engines
Digital.gov Communities of Practice
Collaborate and share resources with other communities across government who are focused on building better digital experience in government.
Communicators
3,014
Members
Improve written and verbal communication to make government more effective.
Contact Center
619
Members
Explore methods of service delivery that improve customer experience in government contact centers.
Multilingual
1,043
Members
Expand and improve digital content in languages other than English.
Plain Language
2,819
Members
Promote the use of plain language to provide better service to the public.
Social Media
2,009
Members
Improve social media outreach and performance.
User Experience
2,612
Members
Create better user-centered products for the public.
Web Analytics
1,756
Members
Make better decisions using web analytics and other optimization strategies.
Web Managers
2,287
Members
Create a better online experience for the public alongside government web content managers.
News and Events
Innovative work, news, and ideas from people and teams in government
Announcing the updated Technology accessibility playbook
A refreshed, practical guide to building an effective Section 508 program. — via Section508.gov
Learn the U.S. Web Design System basics, how to get started with the design system, and what’s coming next for USWDS in 2025.
2025
Rebuilding CDC.gov
Learn how the CDC.gov team used a bold “Clean Slate” approach to reimagine the site and meet real user needs.
Reduce, remove, remediate: PDFs and government websites
In a recent governmentwide community discussion, we shared tips to remediate the use of PDFs on government websites, focusing on balancing needs, choosing formats, starting fixes, and ensuring documents are accessible for everyone.
Designing a multilingual future: A conversation with Laura Godfrey
On the eve of her retirement, Laura Godfrey reflects on multilingualism and equitable access to government information.
FY 24 Governmentwide Section 508 Assessment
The FY 2024 Governmentwide Section 508 Assessment highlights progress and ongoing challenges in federal digital accessibility efforts. This assessment provides key findings on governmentwide accessibility maturity and actionable recommendations. The recommendations include stronger enforcement of 508 standards, increased resourcing, and integrating accessibility into the technology lifecycle to enhance compliance and access for all. — via General Services Administration
The U.S. Web Design System team is joined by the Federal Website Standards team to share more about the standards, their origin, the research backing them, and what standards are coming next.
Watch Video
2024
Making government text messaging more effective with Notify.gov
To improve access to government services, GSA launched Notify.gov, a notification tool that sends text message reminders about government services and benefits programs. This service aims to ensure families receive the right information at the right time on the government services they use. — via General Services Administration
Approaching language translations to provide a better user experience: A Login.gov case study
Learn how the Login.gov team improved translations and added a new language to enhance their service.
