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EE 7.5.11 RTE image button opens blank on first load #4832

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robinsowell opened this issue May 12, 2025 · 2 comments · Fixed by #4840
Closed

EE 7.5.11 RTE image button opens blank on first load #4832

robinsowell opened this issue May 12, 2025 · 2 comments · Fixed by #4840
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Bug: Accepted Bug has been confirmed, is reproducible, and ready to work on.

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@robinsowell
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robinsowell commented May 12, 2025

Came in from a user but I confirm.

Added an RTE field set to full CKeditor. It's at the bottom of my 'About' entry form. I click to make a new entry in about, I click on the button to add an image/file:

Image

And it ... kind of opens like a modal exept the whole screen is just white with a faint opacity:

Image

IF I click on it, it goes away and I'm back to seeing the entry form. If I now click on the add image button again- it loads properly.

Is weird.

Edit to add- it can be a little quirky to reproduce, so it didn't happen on another channel. Also didn't happen on 7.5.10, but when I upgraded that one to 7.5.11 and cleared my caches it DID happen. I think it's a legit bug.

@robinsowell robinsowell added the Bug: Accepted Bug has been confirmed, is reproducible, and ready to work on. label May 12, 2025
@robinsowell
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Quick note, per user 'Just FYI - Rolling back to 7.5.10 seems to have corrected this issue. Thanks for you help.'

@robinsowell
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Note- while I don't replicate locally, I've got someone else on 7.5.11 having issues "a file fild within a grid in the control panel. We can upload new images, but we can’t view existing. The modal background loads and covers up the CP with a white haze, but the file manager never shows, so we can’t use existing images, nor can we resolve conflicts."

So it is indeed looking like a bigger issue- though not universal across all use cases.

TomJaeger added a commit that referenced this issue May 14, 2025
…dow-4832

Resolved #4832 where RTE image button opens blank on first load
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