Hi 👋, I'm Akshay Patwa

ServiceNow Solution Architect and strong background in DevOps and GenAI

ServiceNow Stack:

• ITSM & Service Portal

• GenAI (NowAssist | Skill Kit | NowLLM | Agentic AI)

• Integrations (REST | SOAP | Email | Transform Maps)

• Discovery | CMDB | GRC | SecOps

👨🏻‍💻  A Little Bit About Me and My Interests

name: Akshay Patwa
current_job: ServiceNow Technical Lead
experience: 10 years in ITSM and Cloud Automation and 5+ years in ServiceNow Platform
servicenow_stack:
  [
    "ITSM & Service Portal",
    "Integrations (REST | SOAP | Email | Transform Maps)",
    "GenAI (NowAssist | Skill Kit | NowLLM | Controller | Agentic AI)"
    "Discovery & CMDB",
    "GRC & SecOps"
  ]
company: EPAM Systems

fields_of_interests:
  [
    "JavaScript"
    "ServiceNow",
    "DevOps",
    "AWS",
    "UI/UX",
    "GenAI and LLMs"
    "RPA"
  ]
technical_background:
  [
    "ServiceNow Solutions Architect",
    "Completed more than 30 Integrations with 3rd Party Tools",
    "End to End Implementation on GRC and SecOps ",
    "Strong experience in ServiceNow GenAI"
    "Expertise in ITSM, CMDB, Discovery and ServicePortal",
  ]
  
currently_learning: ["Virtual Agent, RPA and HRSD"]
2025 Goals: ["Create 20+ Projects and learn at least 5 new Technologies."]
hobbies: ["Animation", "Design", "Gaming", "Cinema"]

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