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Some new users added via SCIM are getting suspended #13588
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This is very odd. @coadler do we audit all SCIM events? Is there any logging we do that could help? |
Is it possible your SCIM provider is marking them as suspended? There shouldn't be anything on our side that would just suspend them.. I'll take a look at the auditing rq |
I don't see anything on the Okta side besides these users first being added, and their status seems unchanged. Would it be possible in the Coder logs to see what caused the suspension? |
If you have debug logs enabled you should see a post/patch to |
I do not have debug logging currently enabled. Let me try and reproduce this issue over the next day or two with debug logging enabled and I'll report back. |
@coadler I currently have the following set as part of my Coder logging config:
We haven't added any users recently so I'll be testing later today manually. If this is insufficient to capture the SCIM events please let me know. |
@coadler I am not actually seeing any log lines with |
@coadler I was able to reproduce this issue a few times but no luck as far as collecting any relevant log data with the added log config I mentioned. Any ideas of what I can do to further troubleshoot this? It has blocked more than a dozen new users for >1 day so far. |
I am currently running Coder
v2.12.1+3fbfb53
with SCIM integration enabled (via OKTA). This integration is working to add and remove users, but I'm finding that new users seem to get suspended after a seemingly-random amount of time (usually in the first 12--24 horus) once they're added. After I un-suspend them it seems that they remain active indefinitely.I'm not sure what the issue could be, and I don't see anything useful in our Audit log. I'm willing to dig more deeply and perform some additional debugging steps but it's difficult to find what else might be available.
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