title	GitHub Support documentation
shortTitle	GitHub Support
layout	discovery-landing
intro	GitHub offers different levels of support with each product, including community forum support and limited email support for everyone, full email support for all paid products, and 24/7 email and callback support with a service level agreement (SLA) if your account includes {% data variables.contact.premium_support %}.
versions	fpt ghec ghes * * *
redirect_from	/enterprise/admin/enterprise-support /admin/enterprise-support /categories/working-with-github-support /forum /github/working-with-github-support
children	learning-about-github-support contacting-github-support sharing-feedback-with-github
introLinks	overview /support/learning-about-github-support/about-github-support
includedCategories	Understand your support options Contact GitHub
carousels	recommended /support/learning-about-github-support/about-github-support /support/contacting-github-support/creating-a-support-ticket /support/contacting-github-support/using-copilot-in-github-support /support/learning-about-github-support/about-github-premium-support /support/contacting-github-support/getting-your-enterprise-started-with-the-github-support-portal /support/contacting-github-support/viewing-and-updating-support-tickets