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UTF-8 characters broken after upgrade to 1.18.3

Status: Open.

#6954 In osTicket/osTicket;

· nandi96 opened on May 18, 2026

Add option to release ticket from agent when assigning to a team

Status: Open.

#6951 In osTicket/osTicket;

· fredricj opened on Apr 28, 2026

Holiday schedule settings

Status: Open.

#6947 In osTicket/osTicket;

· Valdnet opened on Apr 18, 2026

Veeam alerts create multiple tickets – need correlation / deduplication mechanism

Feature Request

Status: Open.

#6946 In osTicket/osTicket;

· Ren108 opened on Apr 15, 2026

Replying to tickets then refreshed, it will prompt and when clicked "continue" duplicates the reply

Status: Open.

#6943 In osTicket/osTicket;

· Lycol50 opened on Apr 6, 2026

Double-encoded Subject headers when running on PHP 8.4 (imap extension removed)

Status: Open.

#6942 In osTicket/osTicket;

· og900aero opened on Mar 25, 2026

Ticket dates and times are not in sync with the local time for installations on shared servers located in another country with a different timezone.

Status: Open.

#6941 In osTicket/osTicket;

· Ericcscro5 opened on Mar 23, 2026

Password reset dialog have different maxlength for new and confirm inputs

Status: Open.

#6940 In osTicket/osTicket;

· fredricj opened on Mar 10, 2026

Format::strip_emoticons() incorrectly strips U+00BA (º) and U+00B0 (°) from text input fields

Status: Open.

#6938 In osTicket/osTicket;

· ramalhoruben opened on Mar 2, 2026

Orphaned file attachment cleanup not working completly?

Status: Open.

#6935 In osTicket/osTicket;

· QuoData opened on Feb 18, 2026

Agent mail adresses are "invalid"

Status: Open.

#6930 In osTicket/osTicket;

· Prxms opened on Feb 11, 2026

Usersearch ar unaccessable

Status: Open.

#6929 In osTicket/osTicket;

· Prxms opened on Feb 11, 2026