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CSV Uploader Update #3061

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Jun 16, 2022
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CSV Uploader Update #3061

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Update csv-upload.md
rchinn1 Jun 15, 2022
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rchinn1 Jun 16, 2022
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10 changes: 3 additions & 7 deletions src/engage/profiles/csv-upload.md
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Expand Up @@ -72,8 +72,8 @@ Use the CSV Uploader to set subscription states for user email addresses and pho
> Each user profile in a Segment workspace can have multiple email addresses and phone numbers, all with different subscription states.

For each CSV file, Engage adds:
- An `email_subscription_status` column next to **Email** columns.
- An `sms_subscription_status` column next to **SMS** columns.
- An `email_subscription_status` column next to the **Email** column.
- An `sms_subscription_status` column next to the **Phone** column.

In the `email_subscription_status` and `sms_subscription_status` columns, set subscription states for email and phone numbers with the following values:

Expand All @@ -95,11 +95,7 @@ Please note the following limits as you upload CSV files to Twilio Engage:
- Upload CSV files with up to 1 million rows (plus one header row).
- You can only upload one file at a time.
- The CSV file size can't exceed 15 MB.

> warning ""
> At this time, the following beta limitations apply:
> - Email addresses and phone numbers that unsubscribe from your campaigns can't be re-subscribed.
> - If you upload the same email or phone number with different subscription states in a CSV file, the resulting subscription status isn't guaranteed.
- If you upload the same email or phone number with different subscription states in a CSV file, Engage doesn't guarantee the subscription status result.

## Message consent

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