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Amplitude Actions: Update "tracking sessions" for clarity #5963

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Feb 20, 2024
Merged

Amplitude Actions: Update "tracking sessions" for clarity #5963

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Amplitude Actions: Update "tracking sessions" for clarity
sarahrudy Jan 31, 2024
bac6dff
Clarify automatic session tracking
sarahrudy Feb 9, 2024
b1c19ba
Move paragraph to Track sessions
sarahrudy Feb 9, 2024
251d790
Apply suggestions from code review
forstisabella Feb 20, 2024
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10 changes: 7 additions & 3 deletions src/connections/destinations/catalog/actions-amplitude/index.md
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Expand Up @@ -51,13 +51,17 @@ To manually add the Log Purchases Action:

### Connection Modes for Amplitude (Actions) destination

The Amplitude (actions) destination does not offer a device-mode connection mode. If you're using one of Segment's new libraries ([Analytics.js 2.0](/docs/connections/sources/catalog/libraries/website/javascript/), [Swift](https://github.com/segmentio/analytics-swift){:target="_blank”} or [Kotlin](https://github.com/segmentio/analytics-kotlin){:target="_blank”}) with the Actions-framework version of the destination, you do not need the device-mode connection.
The Amplitude (Actions) destination does not offer a device-mode connection mode. Previous deployments of the Amplitude Segment destination required the device-mode connection to use the `session_id` tracking feature. However, the Amplitude (Actions) destination now includes session ID tracking by default when you use Segment's ([Analytics.js 2.0](/docs/connections/sources/catalog/libraries/website/javascript/) library.

### Track sessions

Most previous deployments of the Amplitude Segment destination used the device-mode connection to use the `session_id` tracking feature. The new Actions-framework Amplitude destination includes session ID tracking by default. When connected to the Analytics.js 2.0 source, Segment automatically loads a plugin on your website for session tracking and enrichment as an alternative to the Amplitude SDK. This means you don't need to bundle any software to run on the user's device, or write any code. It also means that you can use more of the Segment platform features on data going to Amplitude, such as Protocols filtering and transformations, and Profiles Identity Resolution.
Session tracking is available with Segment's new libraries: [Analytics.js 2.0](/docs/connections/sources/catalog/libraries/website/javascript/), [Swift](/docs/connections/sources/catalog/libraries/mobile/apple/) or [Kotlin](/docs/connections/sources/catalog/libraries/mobile/kotlin-android/).

Session tracking is available with Segment's new libraries: [Analytics.js 2.0](/docs/connections/sources/catalog/libraries/website/javascript/), [Swift](https://github.com/segmentio/analytics-swift){:target="_blank”} or [Kotlin](https://github.com/segmentio/analytics-kotlin){:target="_blank”}.
When connected to the Analytics.js 2.0 source, Segment automatically loads a plugin on your website for session tracking and enrichment as an alternative to the Amplitude SDK. This means you don't need to bundle any software or write any code to run on the user's device, and can use more of the Segment platform features for data going to Amplitude, like [Protocols filtering and transformations](/docs/protocols/) and [Unify Identity Resolution](/unify/identity-resolution/).

If you're using one of Segment's [Swift]((/docs/connections/sources/catalog/libraries/mobile/apple/), [Kotlin](/docs/connections/sources/catalog/libraries/mobile/kotlin-android/), or [React Native](/docs/connections/sources/catalog/libraries/mobile/react-native/) libraries, you will need to include the Amplitude destination plugin to enable session tracking.

You can read more about Amplitude's [tracking sessions](https://help.amplitude.com/hc/en-us/articles/115002323627-Track-sessions){:target="_blank”} feature in Amplitude's documentation.

### Device ID Mappings
The Amplitude destination requires that each event include either a Device ID or a User ID. If a User ID isn't present, Amplitude uses a Device ID, and vice versa, if a Device ID isn't present, Amplitude uses the User ID.
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