Operations command center analytics project using SQL and Power BI for SLA performance, backlog aging, root causes, and staffing insights.
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Updated
Apr 22, 2026
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backlog-analysis
Here are 3 public repositories matching this topic...
Core analytics: PostgreSQL and Power BI analysis of 500 simulated work orders, comparing overdue rates, backlog volume, and aging to prioritize operational review.
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Sep 7, 2026
Interactive dashboard uncovering ticket trends, SLA performance and backlog risks in customer support operations using Tableau and Excel.
dashboard excel customer-support data-visualization business-intelligence data-analysis tableau data-cleaning kpi-dashboard ticket-analytics interactive-dashboard sla-analysis support-operations support-performance backlog-analysis
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Updated
Jul 30, 2025
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