Welcome to Humanity At Scale!
This Humanity At Scale newsletter explores how leaders can build more humanity-centric organizations and how we can all better understand each other.
This content is part of the Humanity at Scale movement, which focuses on empowering leaders to build human-centric organizations that sustain long-term success. Whether you lead a small team or a global company, your choices have far-reaching effects. They impact your employees, your customers, your community, and ultimately, our shared humanity.
Subscribe below if you’d like to follow content that aims to:
Raise empathy by better understanding how human beings think, feel, and act
Inspire ambition in leaders to prioritize the people they impact
Spread practices that empower leaders to create caring, connected environments
Promote technology that uplifts humanity, ensuring innovations like AI focus on human-centered outcomes
Who Am I?
Hello, I’m Bruce Temkin, a Human Experience Catalyst and host of Humanity At Scale: Redefining Leadership Podcast.
I’ve been at the forefront of driving human-centric practices within organizations for more than twenty years. Somewhere along the way I picked up the nickname “Godfather of Customer Experience,” because of my work in propelling the disciplines of customer, employee, and brand experience.
As for my specific experience, I’ve created and led several global organizations, including the Qualtrics XM Institute, Temkin Group, and the Customer Experience Professionals Association. Prior to that, I was a VP and Principal analyst at Forrester Research, where I was the most-read analyst for 13 consecutive quarters.
Along the way, I’ve advised many of the world's leading brands, helping them to gain clarity amid paralyzing levels of ambiguity, complexity, and uncertainty driven by technology-driven mega trends, including the Internet economy, cloud computing, digital transformation, and experience management.
Join my mission, Humanity at Scale, to inspire and empower leaders to choose compassion over conflict and and create organizations that make humanity flourish.
How Can I Help You?
First of all, I hope that this newsletter and my podcast provide you with the inspiration and practices to be come a more human-centric leader. In addition, you can book me to speak at marketing event, corporate offsites, webinars, and leadership team meetings.
My goal as a speaker is to provide a memorable experience for the audience, that they find both entertaining and thought provoking. Heres an example of me speaking:
You can contact me at [email protected] or fill out a contact request on my website.
