Help center
A collection of answers to frequently asked questions.
Account
- Adding team members to Iframely account
- Does Iframely process personal data?
- Deleting an Iframely account
Billing
- How Iframely billing works
- How to keep your billing hits under control
- How to cancel an Iframely subscription
- How to track your Iframely usage
Configuration
Dashboard
Providers
- Customizing TikTok embeds with PlayerJS
- How to add YouTube start time to embedded player
- How to deal with expiring images of TikTok and Instagram
- How to become an Iframely rich media provider
- How to request support for a third-party rich media provider
- Including post captions in Instagram embeds
- Including title and video info in Vimeo embeds
- Restricting explicit content in Iframely
- Tweaking X/Twitter embed parameters
- Why Iframely doesn’t support Facebook profile pages embedding
Troubleshooting
- Avoid image hot-linking
- What do I need to take care of if I don't use Iframely iframes?
- How to paste HTML from a publisher into Iframely
- Reporting a bug
- Why Iframely only supports public URLs
- Why do I receive an error 403 for a public site and how to fix it?
- YouTube error 153 in Android WebView