TWI618007B - System for signing insurance policy through verifying result by third party and method thereof - Google Patents
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Abstract
一種由第三方驗證保單簽收結果以完成簽收之系統及其方法,其透過在客戶端開啟電子保單後,依據電子保單的簽收模式與簽收狀態判斷電子保單需要簽收時,客戶端可以使用保戶憑證完成簽收程序,並將簽收結果傳送至保單簽收伺服器,保單簽收伺服器可以驗證所接收到的簽收結果,並在簽收結果通過驗證後,將簽收結果傳送到保單服務平台記錄之技術手段,可以在投保人欲閱讀保單時完成簽收程序,並達成確保簽收結果是由投保人所傳送的技術功效。A system and method for verifying the receipt result of a policy by a third party to complete the receipt, and the client can use the policy of the policy when the electronic policy is required to be signed according to the signing mode and the signing state of the electronic policy after the electronic policy is opened on the client After the signing process is completed, the signing result is transmitted to the policy signing server, and the policy signing server can verify the received signing result, and after the signing result is verified, the signing result is transmitted to the technical means of the policy service platform record, The signing process is completed when the policyholder wants to read the policy, and the technical effect of ensuring that the signing result is transmitted by the policyholder is achieved.
Description
一種電子保單簽收系統及其方法,特別係指一種由第三方驗證保單簽收結果以完成簽收之系統及其方法。An electronic policy signing system and method thereof, in particular, a system and method for verifying a policy receipt result by a third party to complete the signing.
目前有關投保的相關法令規定,大部分的保險商品在投保人投保後,需要讓投保人簽收以決定審閱期的起始日,例如,由簽收日開始七天或十天等。傳統紙本保單的投保方式,通常是由保險業務員找到投保人,並讓投保人在文件中簽名表示投保人已閱讀整份保單的內容,藉以完成簽收程序。At present, the relevant laws and regulations on insurance application stipulate that most insurance products need to be signed by the insured after the policyholders are insured to determine the starting date of the review period, for example, seven days or ten days from the signing date. The traditional paper-based policy is usually insured by the insurance salesman, and the insured person signs the document that the insured has read the entire policy to complete the sign-off process.
隨著有關投保之相關法令的開放,部分的保險商品已經可以透過網路投保,在完成線上投保的程序後,要保人通常會獲得一份電子保單。然而,因為電子保單傳遞的過程中並沒有透過業務員親自送達,因此,在投保人收到電子保單後,並無法透過由保險業務員請求投保人簽名的方式完成簽收程序。With the opening of relevant laws and regulations on insurance, some insurance products can already be insured through the Internet. After completing the online insurance application process, the insurance company usually receives an electronic insurance policy. However, because the electronic policy delivery process is not personally delivered by the salesperson, after the insured receives the electronic policy, the signing process cannot be completed by the insurance salesman requesting the signature of the applicant.
目前常見的方式是請求投保人回覆包含電子保單的電子郵件或是讓投保人登入網站下載電子保單的方式來完成簽收程序。然而,這樣的方式只能保證投保人取得電子保單,但並不能確認投保人已閱讀保單內容。The current common method is to request the policyholder to reply to the email containing the electronic policy or to allow the policyholder to log in to the website to download the electronic policy to complete the signing process. However, this approach only guarantees that the policyholder obtains the electronic policy, but does not confirm that the policyholder has read the policy.
綜上所述,可知先前技術中長期以來一直存在線上投保的簽收程序無法確認投保人已確實閱讀保單的問題,因此有必要提出改進的技術手段,來解決此一問題。In summary, it can be seen that the prior art has long been in the process of signing the online insurance to confirm that the policyholder has actually read the policy, so it is necessary to propose improved technical means to solve this problem.
有鑒於先前技術存在線上投保的簽收程序無法確認投保人已確實閱讀保單的問題,本發明遂揭露一種由第三方驗證保單簽收結果以完成簽收之系統及其方法,其中:In view of the problem that the prior art online insured sign-off procedure cannot confirm that the policyholder has actually read the policy, the present invention discloses a system and method for verifying the policy receipt result by a third party to complete the sign-off, wherein:
本發明所揭露之由第三方驗證保單簽收結果以完成簽收之系統,至少包含:保單服務平台;客戶端,用以接收保單服務平台所傳送之電子保單,並於開啟電子保單時,依據簽收模式判斷電子保單是否需要簽收,及用以於簽收模式表示電子保單需要簽收時,依據電子保單之保單識別資料查詢電子保單之簽收狀態,並於簽收狀態表示電子保單尚未簽收時,讀取保戶憑證,並使用保戶憑證簽收電子保單以產生簽收結果,其中,簽收結果包含保單識別資料;保單簽收伺服器,用以接收客戶端所傳送之簽收結果,並驗證簽收結果,及用以傳送成功驗證之簽收結果至保單服務平台記錄。The system for verifying the receipt of the policy by the third party to complete the signing of the invention includes at least: a policy service platform; the client is configured to receive the electronic policy transmitted by the policy service platform, and when the electronic policy is opened, according to the signing mode Judging whether the electronic policy needs to be signed, and when the electronic insurance policy needs to be signed in the signing mode, the electronic insurance policy is checked according to the policy identification information of the electronic policy, and the insurance policy is read when the electronic insurance policy has not been signed. And using the policy holder voucher to sign the electronic policy to generate the signing result, wherein the signing result includes the policy identification data; the policy signing server is configured to receive the signing result transmitted by the client, verify the signing result, and transmit the successful verification The result of the receipt is recorded to the policy service platform.
本發明所揭露之由第三方驗證保單簽收結果以完成簽收之方法,其步驟至少包括:保單服務平台傳送電子保單至客戶端;客戶端於開啟電子保單時,依據簽收模式判斷電子保單是否需要簽收;當簽收模式表示電子保單需要簽收時,客戶端依據電子保單之保單識別資料查詢電子保單之簽收狀態;當簽收狀態表示電子保單尚未簽收時,客戶端讀取保戶憑證,並使用保戶憑證簽收電子保單以產生包含保單識別資料之簽收結果;客戶端傳送簽收結果至保單簽收伺服器;保單簽收伺服器於成功驗證簽收結果後,依據簽收結果所包含之保單識別資料傳送簽收結果至保單服務平台;保單服務平台接收並記錄簽收結果。The method for verifying the receipt of the policy by the third party to complete the signing method includes the following steps: the policy service platform transmits the electronic policy to the client; when the client opens the electronic policy, the client determines whether the electronic policy needs to be signed according to the signing mode. When the signing mode indicates that the electronic policy needs to be signed, the client queries the electronic insurance policy according to the policy identification data of the electronic policy; when the signing state indicates that the electronic policy has not been signed, the client reads the policy of the policy and uses the policy of the policy. The electronic insurance policy is signed to generate the receipt result including the policy identification data; the client transmits the receipt result to the policy receipt server; after successfully verifying the receipt result, the policy receipt server transmits the receipt result to the policy service according to the policy identification data included in the receipt result. Platform; the policy service platform receives and records the receipt results.
本發明所揭露之系統與方法如上,與先前技術之間的差異在於本發明透過在客戶端開啟電子保單後,依據電子保單的簽收模式與簽收狀態判斷電子保單需要簽收時,客戶端可以使用保戶憑證完成簽收程序,並將簽收結果傳送至保單簽收伺服器,保單簽收伺服器可以驗證所接收到的簽收結果,並在簽收結果通過驗證後,將簽收結果傳送到保單服務平台記錄,藉以解決先前技術所存在的問題,並可以達成確保簽收結果是由投保人所傳送之技術功效。The system and method disclosed in the present invention are as above, and the difference between the prior art and the prior art is that the present invention can use the security policy after the electronic policy is opened on the client, and the electronic policy is required to be signed according to the signing mode and the signing state of the electronic policy. The account voucher completes the sign-off procedure, and transmits the sign-off result to the policy-receiving server. The policy-receiving server can verify the received sign-off result, and after the sign-off result is verified, the sign-off result is transmitted to the policy service platform record, thereby solving the problem. The problems with the prior art can be achieved to ensure that the signing result is the technical effect transmitted by the policyholder.
以下將配合圖式及實施例來詳細說明本發明之特徵與實施方式,內容足以使任何熟習相關技藝者能夠輕易地充分理解本發明解決技術問題所應用的技術手段並據以實施,藉此實現本發明可達成的功效。The features and embodiments of the present invention will be described in detail below with reference to the drawings and embodiments, which are sufficient to enable those skilled in the art to fully understand the technical means to which the present invention solves the technical problems, and The achievable effects of the present invention.
本發明可以提供客戶端在開啟電子保單時,連線到保單服務平台完成電子保單的簽收,保單服務平台可以透過保單簽收伺服器來確認簽收電子保單之客戶端的使用者身分。The invention can provide the client to connect to the policy service platform to complete the receipt of the electronic policy when the electronic policy is opened, and the policy service platform can confirm the user identity of the client that signs the electronic policy through the policy receipt server.
以下先以「第1圖」本發明所提之透過第三方驗證電子保單已完成簽收程序之系統架構圖來說明本發明的系統運作。如「第1圖」所示,本發明之系統含有保單服務平台110、客戶端120、以及保單簽收伺服器130。其中,客戶端120通常為電子保單的讀取程式(reader)或是專用的電子保單讀取裝置,但本發明並不以此為限。The system operation of the present invention will be described below with reference to the system architecture diagram of the present invention for completing the sign-off procedure through the third-party verification electronic policy. As shown in FIG. 1, the system of the present invention includes a policy service platform 110, a client 120, and a policy receipt server 130. The client 120 is usually a reader of an electronic policy or a dedicated electronic policy reading device, but the invention is not limited thereto.
保單服務平台110負責接收客戶端120所傳送之通過保單簽收伺服器130驗證的簽收結果,並記錄所接收到的簽收結果。保單服務平台110也負責提供查詢電子保單的簽收狀態。其中,保單服務平台110所查詢之簽收狀態至少為可以表示被查詢之電子保單已簽收或未簽收的資料。The policy service platform 110 is responsible for receiving the receipt result transmitted by the client 120 and verified by the policy receipt server 130, and recording the received receipt result. The policy service platform 110 is also responsible for providing the status of the check-in for the electronic policy. The signing status of the policy service platform 110 is at least a data indicating that the electronic policy that has been inquired has been signed or not signed.
本發明所提之簽收結果包含使用客戶端120之使用者的保戶識別資料以及簽收內容。其中,本發明所提之簽收內容可以包含使用客戶端120之使用者的保戶憑證之憑證內容、電子保單的保單識別資料、以及簽收時間,在部分的實施例中,簽收內容還可以包含保單服務平台110提供給客戶端120下載的資料,例如特定的網頁等。The signing result provided by the present invention includes the insured identification data of the user using the client 120 and the signing content. The signing content of the present invention may include the voucher content of the policy of the policy of using the client of the client 120, the policy identification data of the electronic policy, and the time of receipt. In some embodiments, the signing content may further include a policy. The service platform 110 provides the information downloaded by the client 120, such as a specific web page or the like.
在本發明中,電子保單之保單識別資料可以包含保險公司的公司識別碼以及電子保單的保單識別碼,其中,公司識別碼與保單識別碼都可以是由英文字母、數字、符號、甚至文字(中文等)組成任意長度的字串,但每一個保險公司的公司識別碼為唯一,且同一個保險公司之電子保單的保單識別碼也為唯一。換句話說,不同保險公司的公司識別碼都不同,同一保險公司之電子保單的保單識別碼也都不同,但不同保險公司之電子保單則可能具有相同的保單識別碼。In the present invention, the policy identification data of the electronic policy may include the company identification code of the insurance company and the policy identification code of the electronic policy, wherein the company identification code and the policy identification code may be English letters, numbers, symbols, or even texts ( Chinese, etc.) constitutes a string of any length, but the company identification code of each insurance company is unique, and the policy identification code of the electronic policy of the same insurance company is also unique. In other words, the company identification codes of different insurance companies are different, and the policy identification codes of the electronic policies of the same insurance company are also different, but the electronic policies of different insurance companies may have the same policy identification code.
一般而言,保單服務平台110可以包含保戶憑證模組112以及電子保單模組116。In general, the policy service platform 110 can include a policy holder voucher module 112 and an electronic policy module 116.
保戶憑證模組112負責提供客戶端120與保單服務平台110連接,藉以提供客戶端120與電子保單模組116相互傳遞資料。相似的,保戶憑證模組112也負責連接保單服務平台110與保單簽收伺服器130,使得保單服務平台110與保單簽收伺服器130可以透過保戶憑證模組112所提供的不同介面相互傳遞資料。其中,保戶憑證模組112更包含保戶身分辨識單元1123以及保單簽證單元1125。The policy holder voucher module 112 is responsible for providing the client 120 to connect with the policy service platform 110, thereby providing the client 120 and the electronic policy module 116 to transfer data to each other. Similarly, the policy holder voucher module 112 is also responsible for connecting the policy service platform 110 and the policy sign-off server 130, so that the policy service platform 110 and the policy sign-off server 130 can transfer data to each other through different interfaces provided by the policy holder voucher module 112. . The policy holder voucher module 112 further includes a policy holder identification unit 1123 and a policy visa unit 1125.
保戶身分辨識單元1123可以接收保單簽收伺服器130所傳送的保單識別資料,並將所接收到的保單識別資料傳送至電子保單模組116以驗證客戶端120之使用者的身分。保戶身分辨識單元1123也可以接收電子保單模組116所傳回之保戶識別資料,並將所接收到的保戶識別資料傳送至保單簽收伺服器130。上述之保戶識別資料可以由任意數量的文字、數字、及符號等字符任意排列而成,每一個保戶識別資料可以用來表示相對應的一個保戶,雖然一個保戶可以對應一個或多個保戶識別資料,但不同保戶所對應的保戶識別資料都不相同。The policy holder identification unit 1123 can receive the policy identification data transmitted by the policy receipt server 130 and transmit the received policy identification data to the electronic policy module 116 to verify the identity of the user of the client 120. The policy holder identification unit 1123 can also receive the policyholder identification data returned by the electronic policy module 116, and transmit the received policyholder identification data to the policy receipt server 130. The above-mentioned policy of protecting the household can be arbitrarily arranged by any number of characters such as characters, numbers, and symbols, and each of the policyholder identification data can be used to indicate a corresponding policy holder, although one policy holder can correspond to one or more Each policyholder identifies the data, but the policyholders' identification data corresponding to different policyholders are different.
保單簽證單元1125負責接收客戶端120透過保單簽收伺服器130所傳送的簽收結果,並將所接收到的簽收結果傳送至電子保單模組116。The policy visa unit 1125 is responsible for receiving the receipt result transmitted by the client 120 through the policy receipt server 130, and transmitting the received receipt result to the electronic policy module 116.
電子保單模組116負責記錄電子保單的簽收結果,並負責提供簽收狀態的查詢。其中,電子保單模組116更包含簽收設定單元1161、保單傳送單元1163、保單簽收單元1165、以及保戶驗證單元1169The electronic policy module 116 is responsible for recording the receipt result of the electronic policy and is responsible for providing an inquiry of the status of the receipt. The electronic policy module 116 further includes a receipt setting unit 1161, a policy delivery unit 1163, a policy receipt unit 1165, and a policyholder verification unit 1169.
簽收設定單元1161可以透過保戶憑證模組112連線至保單簽收伺服器130設定啟用或禁用保單簽收服務。在部分的實施例中,簽收設定單元1161需要通過保單簽收伺服器130的驗證。例如,簽收設定單元1161可以先傳送驗證資料給保單簽收伺服器130,並在被傳送的驗證資料通過保單簽收伺服器130驗證後才可以設定保單簽收服務的啟用或禁用。其中,上述之驗證資料可以是帳號密碼、電子簽章、IP位址、MAC位址等足以讓保單簽收伺服器130辨識出保單服務平台110的資料,但本發明並不以上述為限。The receipt setting unit 1161 can be connected to the policy receipt server 130 via the policy holder voucher module 112 to enable or disable the policy signing service. In some embodiments, the receipt setting unit 1161 needs to pass the verification of the policy receipt server 130. For example, the receipt setting unit 1161 may first transmit the verification data to the policy receipt server 130, and may enable the activation or disabling of the policy receipt service after the transmitted verification data is verified by the policy receipt server 130. The verification data may be an account password, an electronic signature, an IP address, a MAC address, and the like, which is sufficient for the policy receipt server 130 to identify the policy service platform 110. However, the present invention is not limited to the above.
簽收設定單元1161也可以設定電子保單的簽收模式。簽收設定單元1161所設定之電子保單的簽收模式包含不需簽收、強制簽收、不強制簽收等三種,但本發明並不以此為限。The sign setting unit 1161 can also set the signing mode of the electronic policy. The signing mode of the electronic policy set by the sign setting unit 1161 includes three types of signing, mandatory signing, and non-mandatory signing, but the invention is not limited thereto.
簽收設定單元1161除了可以直接將電子保單的簽收模式寫入電子保單中以完成簽收模式的設定之外,簽收設定單元1161也可以記錄電子保單之保單識別資料以及與該電子保單對應之簽收模式,藉以設定電子保單的簽收模式。簽收設定單元1611也可以依據所接收到的保單識別資料查詢電子保單的簽收模式。例如,簽收設定單元1611可以由包含所接收到之保單識別資料的記錄中讀取出與保單識別資料相對應之電子保單的簽收模式。另外,簽收設定單元1611也可以先由所接收到的保單識別資料中抽取出公司識別碼,並由包含所取得之公司識別碼的記錄中讀取出相對應的簽收模式,此被讀取出的簽收模式即為與所接收到之保單識別資料對應之電子保單的簽收模式。也就是說,簽收設定單元1611除了可以針對每一張電子保單設定簽收模式之外,簽收設定單元1611也可以依據電子保單的類型或依據保險公司設定電子保單的簽收模式。The sign setting unit 1161 can directly record the signing mode of the electronic policy into the electronic policy to complete the setting of the signing mode, and the sign setting unit 1161 can also record the policy identification data of the electronic policy and the signing mode corresponding to the electronic policy. To set the signing mode of the electronic policy. The sign setting unit 1611 can also query the signing mode of the electronic policy according to the received policy identification data. For example, the receipt setting unit 1611 may read the receipt mode of the electronic policy corresponding to the policy identification data from the record containing the received policy identification data. In addition, the sign setting unit 1611 may first extract the company identification code from the received policy identification data, and read the corresponding signing mode from the record including the obtained company identification code, which is read out. The signing mode is the signing mode of the electronic policy corresponding to the received policy identification data. That is to say, the sign setting unit 1611 can set the signing mode for each electronic policy, and the sign setting unit 1611 can also set the signing mode of the electronic policy according to the type of the electronic policy or according to the insurance company.
保單傳送單元1163可以傳送電子保單至客戶端120。保單傳送單元1163可以透過電子郵件等方式將電子保單傳送到執行客戶端120的裝置(圖中未示)或直接傳送到客戶端120,保單傳送單元1163也可以傳送下載訊息至客戶端120,使得客戶端120依據保單傳送單元1163所傳送的下載訊息連線至保單服務平台110下載電子保單。其中,上述之下載訊息例如網路鏈結,但本發明並不以此為限。The policy delivery unit 1163 can transmit an electronic policy to the client 120. The policy transfer unit 1163 can transmit the electronic policy to the device executing the client 120 (not shown) or directly to the client 120 via email or the like, and the policy transfer unit 1163 can also transmit the download message to the client 120, so that the policy transfer unit 1163 can also transmit the download message to the client 120. The client 120 connects to the policy service platform 110 to download the electronic policy according to the download message transmitted by the policy delivery unit 1163. The above download message is, for example, a network link, but the invention is not limited thereto.
保單簽收單元1165負責接收並記錄客戶端120透過保單簽收伺服器130所傳送的簽收結果。在部分的實施例中,保單簽收單元1165也可以註記接收到簽收結果之電子保單的保單識別資料。The policy signing unit 1165 is responsible for receiving and recording the signing result transmitted by the client 120 through the policy signing server 130. In some embodiments, the policy receipt unit 1165 may also annotate the policy identification information of the electronic policy that received the receipt result.
保單簽收單元1165可以提供保單簽收伺服器130及/或客戶端120查詢電子保單之簽收狀態。保單簽收單元1165可以依據所接收到之電子保單的保單識別資料搜尋電子保單的簽收結果,當保單簽收單元1165搜尋到簽收結果,則保單簽收單元1165可以產生並傳回表示已簽收的簽收狀態,若保單簽收單元1165沒有搜尋到簽收結果,則保單簽收單元1165可以產生並傳回表示未簽收的簽收狀態。保單簽收單元1165也可以依據所接收到之電子保單的保單識別資料搜尋已註記為已簽收的電子保單,當保單簽收單元1165在註記為已簽收之電子保單的保單識別資料中搜尋到所接收到的保單識別資料時,保單簽收單元1165可以產生並傳回表示已簽收的簽收狀態,當保單簽收單元1165在註記為已簽收之電子保單的保單識別資料中沒有搜尋到所接收到的保單識別資料時,保單簽收單元1165可以產生並傳回表示未簽收的簽收狀態。The policy signing unit 1165 can provide the policy signing server 130 and/or the client 120 to query the signing status of the electronic policy. The policy signing unit 1165 can search for the signing result of the electronic policy according to the policy identification data of the received electronic policy. When the policy signing unit 1165 searches for the signing result, the policy signing unit 1165 can generate and return the signing status indicating that the signing is received. If the policy signing unit 1165 does not find the signing result, the policy signing unit 1165 may generate and return a signing status indicating that the signing is not signed. The policy receipt unit 1165 can also search for the electronic policy that has been marked as signed according to the policy identification data of the received electronic policy, and the policy receipt unit 1165 searches for the received policy identification information of the electronic insurance policy that has been signed as the received electronic policy. When the policy identification information is obtained, the policy receipt unit 1165 may generate and return a signed receipt status indicating that the signed receipt information is not found in the policy identification data of the electronic insurance policy marked as the signed electronic receipt. At the time, the policy receipt unit 1165 can generate and return a status indicating the unsigned status.
在部分的實施例中,保單簽收單元1165可以在產生簽收狀態後,先在所產生的簽收狀態中加入提供客戶端120進行簽收作業的鏈結,再傳回包含鏈結的簽收狀態。In some embodiments, the policy signing unit 1165 may first add a link providing the client 120 to the signing operation in the generated signing state, and then return the signing state including the link in the generated signing state.
保戶驗證單元1169可以接收保單簽收伺服器130透過保戶憑證模組112所傳送的保單識別資料,並可以驗證所接收到的保單識別資料,例如,查詢是否確實存在使用所接收到之保單識別資料的電子保單等,但保單驗證單元1169驗證保單識別資料之方式並不以上述為限。保戶驗證單元1169也可以在保單識別資料通過驗證後,讀取與通過驗證之保單識別資料對應之保戶識別資料,並將所讀出之保戶識別資料傳回保單簽收伺服器130。The policy holder verification unit 1169 can receive the policy identification data transmitted by the policy receipt server 130 through the policy holder voucher module 112, and can verify the received policy identification data, for example, whether the presence of the received policy identification is confirmed. The electronic policy of the data, etc., but the manner in which the policy verification unit 1169 verifies the policy identification information is not limited to the above. The policyholder verification unit 1169 may also read the policyholder identification data corresponding to the verified policy identification data after the policy identification data has passed the verification, and transmit the read policyholder identification data to the policy receipt server 130.
保戶驗證單元1169也可以在所接收到的保單識別資料通過驗證後,透過保戶憑證模組112將與所接收到之保單識別資料對應的保戶識別資料傳送至保單簽收伺服器130。The policyholder verification unit 1169 may also transmit the policyholder identification data corresponding to the received policy identification data to the policy receipt server 130 through the policy holder voucher module 112 after the received policy identification data is verified.
另外,值得一提的是,在本發明中,電子保單模組116與保戶憑證模組112可以是分別獨立的電子保單主機與保戶憑證主機,其中,電子保單主機與保戶憑證主機之間透過有線或無線網路連接,或透過串列連接線連接,但本發明所提之保單服務平台110並不以此為限。例如,保單服務平台110也可以是包含保戶憑證模組112以及電子保單模組116之所有單元的一台主機,此時,原本在電子保單模組116中需要透過保戶憑證模組112才能連線到保單簽收伺服器130的各個單元將可以直接連線到保單簽收伺服器130,不再需要透過保戶憑證模組112。In addition, it is worth mentioning that, in the present invention, the electronic policy module 116 and the policy holder voucher module 112 may be separate electronic policy host and policy holder certificate host, wherein the electronic policy host and the policy holder certificate host The connection is made through a wired or wireless network, or through a serial connection, but the policy service platform 110 proposed by the present invention is not limited thereto. For example, the policy service platform 110 may also be a host including all the units of the policy holder voucher module 112 and the electronic policy module 116. In this case, the policy holder module 112 needs to pass through the policy holder voucher module 112. The various units connected to the policy receipt server 130 will be directly connectable to the policy receipt server 130, eliminating the need to pass the policy holder voucher module 112.
客戶端120負責接收保單服務平台110所傳送的電子保單,並在開啟電子保單後,先依據被開啟之電子保單的簽收模式判斷被開啟的電子保單是否需要簽收,再依據被開啟之電子保單的簽收模式與簽收狀態選擇是否顯示電子保單之保單內容。當電子保單中記錄有電子保單的簽收模式時,客戶端120可以直接依據電子保單中所記錄的簽收模式判斷電子保單是否需要簽收,在部分的實施例中,客戶端120需要透過保單簽收伺服器130查詢被開啟之電子保單的簽收模式,也就是傳送被開啟之電子保單的保單識別資料至保單簽收伺服器130,並接收保單簽收伺服器130所傳回之簽收模式。The client 120 is responsible for receiving the electronic policy transmitted by the policy service platform 110, and after opening the electronic policy, first determines whether the opened electronic policy needs to be signed according to the signing mode of the opened electronic policy, and then according to the opened electronic policy. The signing mode and the signing state select whether to display the policy content of the electronic policy. When the electronic policy has the signing mode of the electronic policy, the client 120 can directly determine whether the electronic policy needs to be signed according to the signing mode recorded in the electronic policy. In some embodiments, the client 120 needs to pass the policy signing server. 130 Querying the signing mode of the opened electronic policy, that is, transmitting the policy identification information of the opened electronic policy to the policy signing server 130, and receiving the signing mode returned by the policy signing server 130.
客戶端120負責在簽收模式表示電子保單不需要簽收時,例如簽收模式被設定為不需簽收時,顯示電子保單的保單內容。客戶端120也負責在簽收模式表示電子保單需要簽收時,例如簽收模式被設定為強制簽收或不強制簽收時,依據被開啟之電子保單的保單識別資料進一步查詢被開啟之電子保單的簽收狀態。客戶端120可以依據先前所儲存之電子保單的簽收結果或先前所註記之已簽收的電子保單的保單識別資料進行搜尋,若有搜尋到與被開啟之電子保單的保單識別資料對應的簽收結果或被開啟之電子保單的保單識別資料已被註記,則表示被開啟之電子保單已簽收,反之,若沒有搜尋到與被開啟之電子保單的保單識別資料對應的簽收結果或被開啟之電子保單的保單識別資料未被註記,則客戶端120可以直接傳送被開啟之電子保單的保單識別資料至保單服務平台110或透過保單簽收伺服器130間接傳送被開啟之電子保單的保單識別資料至保單服務平台110,藉以查詢被開啟之電子保單的簽收狀態。The client 120 is responsible for displaying the policy content of the electronic policy when the signing mode indicates that the electronic policy does not need to be signed, for example, when the signing mode is set to not require signing. The client 120 is also responsible for when the signing mode indicates that the electronic policy needs to be signed, for example, when the signing mode is set to mandatory signing or non-mandatory signing, the signing status of the opened electronic policy is further inquired according to the policy identification data of the opened electronic policy. The client 120 may search according to the receipt result of the previously stored electronic policy or the policy identification data of the previously signed electronic insurance policy, if the search result corresponding to the policy identification data of the opened electronic policy is found or If the policy identification information of the opened electronic policy has been marked, it means that the opened electronic policy has been signed, and if not, the receipt result corresponding to the policy identification data of the opened electronic policy or the opened electronic policy is not found. If the policy identification data is not noted, the client 120 can directly transmit the policy identification information of the opened electronic policy to the policy service platform 110 or indirectly transmit the policy identification information of the opened electronic policy to the policy service platform through the policy receipt server 130. 110, by which the status of the electronic policy of the opened electronic policy is checked.
客戶端120負責在查詢到的簽收狀態表示被開啟之電子保單已簽收時,顯示電子保單的保單內容。客戶端120也負責在查詢到的簽收狀態表示被開啟之電子保單尚未簽收時,讀取使用客戶端120之使用者的保戶憑證,並完成簽收程序,以及將所產生的簽收結果傳送到保單簽收伺服器130並顯示電子保單的保單內容。在部分的實施例中,客戶端120也可以記錄所產生的簽收結果或註記電子保單已簽收,藉以提供簽收狀態的查詢。The client 120 is responsible for displaying the policy content of the electronic policy when the queried receipt status indicates that the opened electronic policy has been signed. The client 120 is also responsible for reading the policy of the user who uses the client 120, completing the signing process, and transmitting the generated receipt result to the policy when the checked receipt status indicates that the opened electronic policy has not been signed. The server 130 is signed and the policy content of the electronic policy is displayed. In some embodiments, the client 120 may also record the generated receipt result or note that the electronic policy has been signed, thereby providing a query for the status of the receipt.
上述之簽收程序也就是客戶端使用所讀取之保戶憑證簽收被開啟的電子保單以產生與被開啟之電子保單相對應的簽收結果。一般而言,客戶端120可以在客戶端120的使用者同意執行簽收程序後,讀取保戶憑證並提示客戶端120的使用者輸入保戶憑證的密碼,若被輸入的密碼正確,則客戶端120可以依據保戶憑證的憑證內容、被開啟之電子保單的保單識別資料、當前的時間(簽收時間)產生簽收結果。在部分的實施例中,若客戶端120所查詢到之簽收狀態還包含進行簽收作業的鏈結,則客戶端120將可以先依據進行簽收作業的鏈結連線至保單服務平台110下載鏈結內容,再依據保戶憑證的憑證內容、被開啟之電子保單的保單識別資料、當前的時間(簽收時間)、以及鏈結內容產生簽收結果。The above-mentioned sign-off procedure means that the client uses the read-in policy of the policy to sign the opened electronic policy to generate a receipt result corresponding to the opened electronic policy. In general, the client 120 can read the policy of the policy holder and prompt the user of the client 120 to input the password of the policy of the policy holder after the user of the client 120 agrees to execute the signing process. If the password entered is correct, the client The terminal 120 may generate the receipt result according to the voucher content of the policy of the policy, the policy identification data of the electronic policy that is opened, and the current time (signing time). In some embodiments, if the signing status queried by the client 120 further includes a link for performing the signing operation, the client 120 may first download the link according to the link of the signing operation to the policy service platform 110. The content, according to the certificate content of the policy holder voucher, the policy identification data of the opened electronic policy, the current time (signing time), and the link content to generate the receipt result.
客戶端120也可以先判斷與使用客戶端120之使用者的保戶憑證是否存在,也就是客戶端120判斷是否可以搜尋到保戶憑證。若保戶憑證存在,則客戶端120可以直接讀取保戶憑證並執行簽收程序;而若保戶憑證不存在,則客戶端120可以傳送被開啟之電子保單的保單識別資料至保單簽收伺服器130,並接收保單簽收伺服器130所傳回的保戶憑證,以及安裝所接收到的保戶憑證,接著,便可以讀取保戶憑證並執行簽收程序。The client 120 may also first determine whether the policy of the policy holder of the user using the client 120 exists, that is, the client 120 determines whether the policy of the policy can be found. If the policy holder certificate exists, the client 120 can directly read the policy holder certificate and execute the sign-off procedure; and if the policy holder certificate does not exist, the client 120 can transmit the policy identification information of the opened electronic policy to the policy sign-off server. 130. Receive the policy of the policy holder returned by the policy receipt server 130 and install the received policy of the policy holder. Then, the policy of the policy holder can be read and the signing process can be performed.
當客戶端120所查詢到之簽收狀態表示被開啟之電子保單尚未簽收,且客戶端120所查詢到之簽收模式表示被開啟之電子保單為強制簽收時,若客戶端120無法完成簽收程序,例如客戶端120無法讀取保戶憑證或使用者拒絕進行簽收程序,則客戶端120將不會顯示被開啟之電子保單的保單內容;而當客戶端120所查詢到之簽收狀態表示被開啟之電子保單尚未簽收,且客戶端120所查詢到之簽收模式表示被開啟之電子保單為不強制簽收時,不論客戶端120是否完成簽收程序,客戶端120可以顯示被開啟之電子保單的保單內容。When the signing status of the client 120 indicates that the opened electronic policy has not been signed, and the signing mode queried by the client 120 indicates that the opened electronic policy is mandatory signing, if the client 120 cannot complete the signing process, for example, If the client 120 cannot read the policy of the policy or the user refuses to perform the signing process, the client 120 will not display the policy content of the opened electronic policy; and when the client 120 queries the signing status, the electronic device is turned on. The policy has not been signed, and the signing mode queried by the client 120 indicates that the opened electronic policy is not mandatory, and the client 120 can display the policy content of the opened electronic policy regardless of whether the client 120 completes the signing process.
另外,值得一提的是,客戶端120可以依據電子保單的簽收模式、電子保單的簽收狀態、以及是否完成簽收程序選擇顯示或不顯示電子保單的保單內容外,也可以依據被開啟之電子保單的簽收模式以及與保單簽收伺服器130之連線狀態選擇顯示或不顯示電子保單的保單內容。例如,當電子保單的簽收模式表示強制簽收,且客戶端120無法與保單簽收伺服器130連線時,客戶端120不會顯示電子保單的保單內容;而當電子保單的簽收模式表示不需簽收或不強制簽收時,不論客戶端120是否能夠與保單簽收伺服器130連線,客戶端120可以顯示電子保單的保單內容。In addition, it is worth mentioning that the client 120 can also display or not display the policy content of the electronic policy according to the signing mode of the electronic policy, the signing status of the electronic policy, and whether the signing process is completed, or according to the opened electronic policy. The signing mode and the connection status with the policy signing server 130 select to display or not display the policy content of the electronic policy. For example, when the signing mode of the electronic policy indicates a mandatory signing, and the client 120 is unable to connect with the policy signing server 130, the client 120 does not display the policy content of the electronic policy; and when the signing mode of the electronic policy indicates that no signing is required When the signature is not mandatory, the client 120 can display the policy content of the electronic policy regardless of whether the client 120 can connect to the policy sign-off server 130.
保單簽收伺服器130負責接收客戶端120所傳送的簽收結果,驗證所接收到的簽收結果,也負責在成功驗證所接收到的簽收結果後,傳送所接收到的簽收結果至保單服務平台110。The policy receipt server 130 is responsible for receiving the receipt result transmitted by the client 120, verifying the received receipt result, and is also responsible for transmitting the received receipt result to the policy service platform 110 after successfully verifying the received receipt result.
保單簽收伺服器130可以接收包含客戶端120所傳送之保單識別資料的狀態查詢請求,並將所接收到保單識別資料傳送至保單服務平台110以查詢與所接收之保單識別資料相對應的簽收狀態。保單簽收伺服器130也可以接收保單服務平台110所傳回的簽收狀態,並傳送所接收到的簽收狀態至客戶端120。The policy receipt server 130 can receive a status inquiry request including the policy identification data transmitted by the client 120, and transmit the received policy identification data to the policy service platform 110 to query the receipt status corresponding to the received policy identification data. . The policy receipt server 130 can also receive the signing status returned by the policy service platform 110 and transmit the received signing status to the client 120.
保單簽收伺服器130可以接收包含客戶端120所傳送之保單識別資料的憑證申請請求,並將所接收到保單識別資料傳送至保單服務平台110以驗證所接收之保單識別資料。保單簽收伺服器130也可以接收保單服務平台110所傳回之與通過驗證之保單識別資料相對應的保戶識別資料,以及依據所接收到的保戶識別資料連線至憑證註冊伺服器(RA)400申請與所接收到之保戶識別資料相對應的保戶憑證,並將所申請到之保戶憑證傳送到客戶端120。一般而言,保單簽收伺服器130申請保戶憑證所連線的憑證註冊伺服器400與擁有保單服務平台110的保險公司相對應,但本發明並不以此為限。The policy receipt server 130 can receive a voucher application request including the policy identification information transmitted by the client 120, and transmit the received policy identification data to the policy service platform 110 to verify the received policy identification data. The policy receipt server 130 may also receive the policyholder identification data returned by the policy service platform 110 corresponding to the verified policy identification data, and connect to the voucher registration server according to the received policyholder identification data (RA) 400 applies for the policy of the policy corresponding to the received policy of the policyholder, and transmits the policy of the policy to be applied to the client 120. Generally, the voucher registration server 400 to which the policy receipt server 130 applies for the policy holder voucher corresponds to the insurance company that owns the policy service platform 110, but the invention is not limited thereto.
接著以一個實施例來解說本發明的運作系統與方法,並請參照「第2A圖」本發明所提之透過第三方驗證電子保單已完成簽收程序之方法流程圖。在本實施例中,假設客戶端120為可執行於行動裝置上的應用程式,但本發明並不以此為限。另外,本實施例也假設保單服務平台110包含保戶憑證主機(保戶憑證模組112)以及電子保單主機(電子保單模組116),其中,電子保單主機設置於保戶憑證主機之後,也就是電子保單主機需透過保戶憑證主機才能與其他主機、伺服器或客戶端交換資料,但本發明同樣不以上述為限。Next, an operation system and method of the present invention will be described with reference to an embodiment, and please refer to the "2A" diagram of the method of the present invention for verifying that the electronic insurance policy has completed the sign-off procedure. In this embodiment, it is assumed that the client 120 is an application executable on a mobile device, but the invention is not limited thereto. In addition, this embodiment also assumes that the policy service platform 110 includes a policy holder voucher host (guarantee voucher module 112) and an electronic policy host (electronic policy module 116), wherein the electronic policy host is set after the policy holder voucher host, that is, The electronic policy host needs to exchange data with other hosts, servers or clients through the policy holder's credentials, but the invention is also not limited to the above.
首先,保險公司需要使用保單服務平台110連線至保單簽收伺服器130啟用保單簽收服務。在管理人員操作電子保單主機後,簽收設定單元1161可以透過保戶憑證主機連線至保單簽收伺服器130設定啟用簽收服務。First, the insurance company needs to use the policy service platform 110 to connect to the policy receipt server 130 to enable the policy signing service. After the administrator operates the electronic policy host, the sign setting unit 1161 can connect to the policy signing server 130 through the policy holder voucher to set the enable signing service.
在簽收服務被啟用後,當使用者操作客戶端120連線至保單服務平台110完成線上投保,保單服務平台110可以傳送使用者所購買之保險的電子保單至使用者所操作的客戶端120(步驟206)。在本實施例中,假設保單服務平台110的保單傳送單元1163可以透過電子郵件將電子保單傳送給使用者,使用者可以操作移動裝置下載包含電子保單的電子郵件,並選擇由客戶端120開啟電子郵件中的電子保單。After the sign-off service is enabled, when the user operates the client 120 to connect to the policy service platform 110 to complete online insurance, the policy service platform 110 can transmit the electronic policy of the insurance purchased by the user to the client 120 operated by the user ( Step 206). In this embodiment, it is assumed that the policy delivery unit 1163 of the policy service platform 110 can transmit the electronic policy to the user via email, and the user can operate the mobile device to download the email containing the electronic policy, and select to open the electronic device by the client 120. The electronic policy in the email.
在客戶端120開啟電子保單時,客戶端120可以依據被開啟之電子保單的簽收模式判斷被開啟之電子保單是否需要簽收(步驟220)。在本實施例中,假設客戶端120可以讀取被開啟之電子保單的保單識別資料,並可以將所讀取之保單識別資料傳送至保單簽收伺服器130,保單簽收伺服器130可以將接收到的保單識別資料轉送至保單服務平台110,保單服務平台110的簽收設定單元1161在透過保戶憑證主機接收到保單識別資料後,可以查詢與所接收到之保單識別資料相對應的簽收模式,並可以將所查詢到之簽收模式透過保戶憑證主機傳回保單簽收伺服器130,保單簽收伺服器130再將所接收到的簽收模式轉送至客戶端120,使得客戶端120可以依據所接收到的簽收模式判斷電子保單是否需要簽收。When the client 120 turns on the electronic policy, the client 120 can determine whether the opened electronic policy needs to be signed according to the signing mode of the opened electronic policy (step 220). In this embodiment, it is assumed that the client 120 can read the policy identification data of the opened electronic policy, and can transmit the read policy identification data to the policy receipt server 130, and the policy receipt server 130 can receive the policy. The policy identification data is forwarded to the policy service platform 110, and the receipt setting unit 1161 of the policy service platform 110 can query the signing mode corresponding to the received policy identification data after receiving the policy identification data through the policy holder voucher host, and The queried signing mode can be transmitted back to the policy signing server 130 through the policy holder voucher host, and the policy signing server 130 forwards the received signing mode to the client 120, so that the client 120 can be based on the received The signing mode determines whether the electronic policy needs to be signed.
若客戶端120取得的簽收模式表示電子保單不需要簽收,則客戶端120可以直接顯示被開啟之電子保單的保單內容(步驟275);而若簽收模式表示電子保單需要簽收,則客戶端120可以依據被開啟之電子保單的保單識別資料查詢電子保單的簽收狀態(步驟230),並依據所查詢到之電子保單的簽收狀態判斷被開啟之電子保單是否尚未簽收(步驟239)。在本實施例中,假設如「第2B圖」所示之流程,客戶端120可以將所讀取到之保單識別資料傳送至保單簽收伺服器130(步驟231),保單簽收伺服器130可以將接收到的保單識別資料轉送至保單服務平台110(步驟233),保單服務平台110的保單簽收單元1165在透過保戶憑證主機接收到保單識別資料後,可以在所記錄之所有簽收結果中搜尋與所接收到之保單識別資料相對應的簽收結果,並可以依據搜尋的結果產生相對應之簽收狀態,以及可以透過保戶憑證主機傳回保單簽收伺服器130(步驟235),保單簽收伺服器130再將所接收到的簽收狀態轉送至客戶端120(步驟237),使得客戶端120可以依據所接收到的簽收狀態判斷電子保單是否已經簽收(步驟239)。If the signing mode obtained by the client 120 indicates that the electronic policy does not need to be signed, the client 120 may directly display the policy content of the opened electronic policy (step 275); and if the signing mode indicates that the electronic policy needs to be signed, the client 120 may The status of the electronic policy is checked according to the policy identification data of the opened electronic policy (step 230), and whether the opened electronic policy has not been signed (step 239) is determined according to the status of the electronic policy of the queried electronic policy. In this embodiment, assuming that the client 120 can transmit the read policy identification data to the policy receipt server 130 (step 231), the policy receipt server 130 can The received policy identification data is forwarded to the policy service platform 110 (step 233), and the policy receipt unit 1165 of the policy service platform 110 can search for all the signed receipt results after receiving the policy identification data through the policy holder certificate host. The receipt result corresponding to the received policy identification data, and the corresponding receipt status may be generated according to the search result, and may be transmitted back to the policy receipt server 130 through the policy holder certificate (step 235), the policy receipt server 130 The received sign-off status is forwarded to the client 120 (step 237), so that the client 120 can determine whether the electronic policy has been signed according to the received sign-off status (step 239).
若客戶端120取得的簽收狀態表示電子保單已經簽收,則客戶端120可以顯示被開啟之電子保單的保單內容(步驟275);而若簽收狀態表示電子保單尚未簽收,則客戶端120可以讀取客戶端120之使用者的保戶憑證(步驟262)。更詳細的,如「第2C圖」所示之流程,客戶端120可以先判斷客戶端120之使用者的保戶憑證是否存在(步驟251),在本實施例中也就是判斷保戶憑證是否被儲存於執行客戶端120的移動裝置內,若是,則客戶端120可以讀取使用者的保戶憑證(步驟262)。If the signing status obtained by the client 120 indicates that the electronic policy has been signed, the client 120 may display the policy content of the opened electronic policy (step 275); and if the signing status indicates that the electronic policy has not been signed, the client 120 may read The policy of the policy of the user of client 120 (step 262). In more detail, as shown in the process shown in FIG. 2C, the client 120 may first determine whether the policy of the client of the client 120 exists (step 251). In this embodiment, it is also determined whether the policy holder certificate is The client 120 is stored in the mobile device executing the client 120, and if so, the client 120 can read the user's policy of the policy (step 262).
而若客戶端120判斷客戶端120之使用者的保戶憑證不存在,則客戶端120可以傳送被開啟之電子保單的保單識別資料至保單簽收伺服器130(步驟252),保單簽收伺服器130可以將接收到的保單識別資料轉送至保單服務平台110(步驟253),保單服務平台110的保戶驗證單元1169在透過保戶憑證主機接收到保單識別資料後,可以驗證所接收到的保單識別資料,並判斷所接收到的保單識別資料是否通過驗證(步驟255)。若保戶驗證單元1169判斷所接收到的保單識別資料沒有通過驗證,則保單簽收伺服器130將不會繼續後續作業,使得客戶端120無法取得保戶憑證,因而無法簽收電子保單。If the client 120 determines that the policy of the client of the client 120 does not exist, the client 120 can transmit the policy identification information of the opened electronic policy to the policy receipt server 130 (step 252), and the policy receipt server 130 The received policy identification data may be forwarded to the policy service platform 110 (step 253), and the policyholder verification unit 1169 of the policy service platform 110 may verify the received policy identification after receiving the policy identification data through the policy holder certificate host. The data is judged whether the received policy identification data has passed verification (step 255). If the policyholder verification unit 1169 determines that the received policy identification data has not passed the verification, the policy receipt server 130 will not continue the subsequent operation, so that the client 120 cannot obtain the policy of the policy holder, and thus cannot sign the electronic policy.
若保戶驗證單元1169判斷所接收到的保單識別資料通過驗證,則保戶驗證單元1169可以讀取與所接收到之保單識別資料相對應的保戶識別資料,並可以將所取得之保戶識別資料透過保戶憑證主機傳送至保單簽收伺服器130(步驟256),保單簽收伺服器130可以依據所接收到的保戶識別資料傳送到與保險公司相對應的憑證註冊伺服器400,藉以依據所接收到之保戶識別資料向憑證註冊伺服器400申請客戶端120之使用者的保戶憑證(步驟257)。在保單簽收伺服器130取得憑證註冊伺服器400所傳回之保戶憑證後,可以將所接收到的保戶憑證傳回客戶端120(步驟258),使得客戶端120可以安裝所接收到的保戶憑證(步驟259),並讀取保戶憑證(步驟262)。If the policyholder verification unit 1169 determines that the received policy identification data has passed the verification, the policyholder verification unit 1169 can read the policyholder identification data corresponding to the received policy identification data, and can obtain the obtained policyholder The identification data is transmitted to the policy receipt server 130 through the policy holder voucher (step 256), and the policy receipt server 130 can transmit the certificate identification server to the voucher registration server 400 corresponding to the insurance company according to the received policy. The received policyholder identification data is applied to the voucher registration server 400 for the policy of the client of the client 120 (step 257). After the policy receipt server 130 obtains the policy of the policy returned by the voucher registration server 400, the received policy holder certificate can be transmitted back to the client 120 (step 258), so that the client 120 can install the received certificate. The policy holder certificate (step 259) and the policy holder certificate is read (step 262).
在客戶端120讀取使用者的保戶憑證(步驟262)後,客戶端120可以使用讀取到的保戶憑證簽收電子保單以產生簽收結果(步驟266)。在本實施例中,若客戶端120所查詢到之簽收狀態沒有包含簽收鏈結,則客戶端120可以依據使用者之保戶憑證的憑證內容、被開啟之電子保單的保單識別資料、以及當前的時間產生簽收結果;而若客戶端120所查詢到之簽收狀態包含簽收鏈結,則客戶端120可以在依據簽收狀態所包含的簽收鏈結連線到保單服務平台110下載簽收鏈結所對應的鏈結內容後,依據使用者之保戶憑證的憑證內容、被開啟之電子保單的保單識別資料、當前的時間、以及所下載的鏈結內容產生簽收結果。After the client 120 reads the user's policy of the policy (step 262), the client 120 can sign the electronic policy using the read policy holder to generate a signing result (step 266). In this embodiment, if the signing status queried by the client 120 does not include a signing link, the client 120 may identify the data according to the voucher content of the user's policy of the policy, the policy of the opened electronic policy, and the current The time is generated as a result of the receipt; and if the signing status queried by the client 120 includes a signing link, the client 120 may download the signing link corresponding to the policy service platform 110 according to the signing link included in the signing state. After the content of the link, the receipt result is generated according to the content of the certificate of the user's policy of the policy, the policy identification data of the opened electronic policy, the current time, and the downloaded link content.
在客戶端120產生被開啟之電子保單的簽收結果後,客戶端120可以將所產生的簽收結果傳送到保單簽收伺服器130(步驟271),並顯示電子保單的保單內容(步驟275)。After the client 120 generates the receipt result of the opened electronic policy, the client 120 may transmit the generated receipt result to the policy receipt server 130 (step 271) and display the policy content of the electronic policy (step 275).
保單簽收伺服器130在接收到客戶端120所傳送的簽收結果後,可以驗證所接收到的簽收結果(步驟282),並可以判斷簽收結果是否被成功驗證(步驟286)。若保單簽收伺服器130無法成功驗證所接收到的簽收結果,則保單簽收伺服器130將不會繼續後續作業,使得保單服務平台110無法取得客戶端120所開啟之電子保單的簽收結果。After receiving the receipt result transmitted by the client 120, the policy receipt server 130 can verify the received receipt result (step 282), and can determine whether the receipt result is successfully verified (step 286). If the policy receipt server 130 fails to successfully verify the received receipt result, the policy receipt server 130 will not continue the subsequent operation, so that the policy service platform 110 cannot obtain the receipt result of the electronic policy opened by the client 120.
而若保單簽收伺服器130成功驗證所接收到的簽收結果,則保單簽收伺服器130可以將所接收到的簽收結果傳送至保單服務平台110(步驟291)。保單服務平台110的保單簽收單元1165在透過保戶憑證主機接收到保單簽收伺服器130所傳送的簽收結果後,可以記錄所接收到的簽收結果(步驟295)。If the policy receipt server 130 successfully verifies the received receipt result, the policy receipt server 130 may transmit the received receipt result to the policy service platform 110 (step 291). The policy signing unit 1165 of the policy service platform 110 may record the received signing result after receiving the signing result transmitted by the policy signing server 130 through the policy holder voucher (step 295).
如此,透過本發明,當客戶端120開啟需要簽收的電子保單時,客戶端120可以將被開啟之電子保單的簽收結果透過保單簽收伺服器130傳送到保單服務平台110,使得保單服務平台110可以確認客戶端120的使用者已簽收客戶端120所開啟的電子保單,無須擔心所接收到的簽收結果被偽造。Thus, through the present invention, when the client 120 opens the electronic policy that needs to be signed, the client 120 can transmit the signed result of the opened electronic policy to the policy service platform 110 through the policy receipt server 130, so that the policy service platform 110 can It is confirmed that the user of the client 120 has signed the electronic policy opened by the client 120 without worrying that the received receipt result is forged.
上述的實施例中,在客戶端120依據所查詢到之電子保單的簽收模式判斷被開啟之電子保單為強制簽收或不強制簽收,且依據所查詢到之電子保單的簽收狀態判斷被開啟之電子保單尚未簽收時,客戶端120可以顯示簽收提示訊息,藉以提供客戶端120的使用者選擇是否簽收電子保單。In the above embodiment, the client 120 determines whether the opened electronic policy is a mandatory or non-mandatory receipt according to the signing mode of the electronic policy that is queried, and determines the opened electronic device according to the signing status of the queried electronic policy. When the policy has not been signed, the client 120 may display a signing prompt message, thereby providing the user of the client 120 to select whether to sign the electronic policy.
若使用者選擇簽收電子保單,則客戶端120可以讀取使用者的保戶憑證(步驟262),並可以在完成電子保單的簽收程序後,顯示電子保單的保單內容。而若使用者選擇不簽收電子保單,則客戶端120可以不讀取使用者的保戶憑證,當客戶端120所查詢到之電子保單的簽收模式表示被開啟之電子保單為強制簽收時,客戶端120將不會顯示所開啟之電子保單的保單內容,而當客戶端120所查詢到之電子保單的簽收模式表示被開啟之電子保單為不強制簽收時,客戶端120可以顯示所開啟之電子保單的保單內容,如此,當客戶端120再次開啟同一電子保單時,客戶端120將重複上述過程(步驟220至步驟275)。If the user chooses to sign the electronic policy, the client 120 can read the user's policy of the policy (step 262), and can display the policy content of the electronic policy after completing the signing process of the electronic policy. If the user chooses not to sign the electronic policy, the client 120 may not read the user's policy of the policy, and when the signing mode of the electronic policy queried by the client 120 indicates that the electronic policy that is opened is a mandatory sign, the client The terminal 120 will not display the policy content of the opened electronic policy, and when the signing mode of the electronic policy queried by the client 120 indicates that the opened electronic policy is not mandatory, the client 120 can display the opened electronic The policy content of the policy, such that when the client 120 opens the same electronic policy again, the client 120 will repeat the above process (steps 220 through 275).
綜上所述,可知本發明與先前技術之間的差異在於具有透過在客戶端開啟電子保單後,依據電子保單的簽收模式與簽收狀態判斷電子保單需要簽收時,客戶端可以使用保戶憑證完成簽收程序,並將簽收結果傳送至保單簽收伺服器,保單簽收伺服器可以驗證所接收到的簽收結果,並在簽收結果通過驗證後,將簽收結果傳送到保單服務平台記錄之技術手段,藉由此一技術手段可以來解決先前技術所存在線上投保的簽收程序無法確認投保人已閱讀保單的問題,進而達成確保簽收結果是由投保人所傳送之技術功效。In summary, it can be seen that the difference between the present invention and the prior art is that after the electronic policy is opened on the client, the electronic policy can be signed according to the signing mode and the signing state of the electronic policy, and the client can use the policy of the policy to complete the electronic policy. The signing process is transmitted to the policy signing server, and the policy signing server can verify the received signing result, and after the signing result is verified, the signing result is transmitted to the technical means of the policy service platform record, by This technical means can solve the problem that the online insured signing procedure in the prior art cannot confirm that the policyholder has read the policy, thereby achieving the technical effect of ensuring that the signing result is transmitted by the policyholder.
再者,本發明之透過第三方驗證電子保單已完成簽收程序之方法,可實現於硬體、軟體或硬體與軟體之組合中,亦可在電腦系統中以集中方式實現或以不同元件散佈於若干互連之電腦系統的分散方式實現。Furthermore, the method for completing the sign-off procedure by the third-party verification electronic policy of the present invention can be implemented in hardware, software or a combination of hardware and software, or can be implemented in a centralized manner in a computer system or distributed by different components. Implemented in a decentralized manner with several interconnected computer systems.
雖然本發明所揭露之實施方式如上,惟所述之內容並非用以直接限定本發明之專利保護範圍。任何本發明所屬技術領域中具有通常知識者,在不脫離本發明所揭露之精神和範圍的前提下,對本發明之實施的形式上及細節上作些許之更動潤飾,均屬於本發明之專利保護範圍。本發明之專利保護範圍,仍須以所附之申請專利範圍所界定者為準。While the embodiments of the present invention have been described above, the above description is not intended to limit the scope of the invention. Any modification of the form and details of the practice of the present invention, which is a matter of ordinary skill in the art to which the present invention pertains, is a patent protection of the present invention. range. The scope of the invention is to be determined by the scope of the appended claims.
110‧‧‧保單服務平台
112‧‧‧保戶憑證模組
1123‧‧‧保戶身分辨識單元
1125‧‧‧保單簽證單元
116‧‧‧電子保單模組
1161‧‧‧簽收設定單元
1163‧‧‧保單傳送單元
1165‧‧‧保單簽收單元
1169‧‧‧保戶驗證單元
120‧‧‧客戶端
130‧‧‧保單簽收伺服器
400‧‧‧憑證註冊伺服器
步驟206‧‧‧保單服務平台傳送電子保單至客戶端
步驟220‧‧‧客戶端依據簽收模式判斷是否需要簽收
步驟230‧‧‧客戶端依據電子保單之保單識別資料查詢電子保單之簽收狀態
步驟231‧‧‧客戶端傳送保單識別資料至保單簽收伺服器
步驟233‧‧‧保單簽收伺服器傳送保單識別資料至保單服務平台
步驟235‧‧‧保單服務平台查詢簽收狀態並傳回保單簽收伺服器
步驟237‧‧‧保單簽收伺服器傳送簽收狀態至客戶端
步驟239‧‧‧客戶端判斷簽收狀態是否表示尚未簽收
步驟251‧‧‧客戶端判斷保戶憑證是否存在
步驟252‧‧‧客戶端傳送保單識別資料至保單簽收伺服器
步驟253‧‧‧保單簽收伺服器傳送保單識別資料至保單服務平台
步驟255‧‧‧保單服務平台判斷保單識別資料是否通過驗證
步驟256‧‧‧保單服務平台傳送保戶識別資料至保單簽收伺服器
步驟257‧‧‧保單簽收伺服器依據保戶識別資料向憑證註冊伺服器申請保戶憑證
步驟258‧‧‧保單簽收伺服器傳送保戶憑證至客戶端
步驟259‧‧‧客戶端安裝保戶憑證
步驟262‧‧‧客戶端讀取保戶憑證
步驟266‧‧‧客戶端使用保戶憑證簽收電子保單以產生簽收結果
步驟271‧‧‧客戶端傳送簽收結果至保單簽收伺服器
步驟275‧‧‧客戶端顯示電子保單
步驟282‧‧‧保單簽收伺服器驗證簽收結果
步驟286‧‧‧保單簽收伺服器是否成功驗證簽收結果
步驟291‧‧‧保單簽收伺服器傳送簽收結果至保單服務平台
步驟295‧‧‧保單服務平台記錄簽收結果110‧‧‧Policy Service Platform
112‧‧‧Policy voucher module
1123‧‧‧Protect identity identification unit
1125‧‧ ‧ policy visa unit
116‧‧‧Electronic policy module
1161‧‧‧Sign-in setting unit
1163‧‧‧Policy Transfer Unit
1165‧‧‧Certificate receipt unit
1169‧‧‧Policy Verification Unit
120‧‧‧Client
130‧‧‧policy receipt server
400‧‧‧Voucher Registration Server Step 206‧‧The policy service platform transmits the electronic policy to the client Step 220‧‧‧ The client determines whether the signing is required according to the signing mode. 230‧‧‧ The client identifies the data according to the policy of the electronic policy Check the status of the receipt of the electronic policy Step 231‧‧‧ The client transmits the policy identification information to the policy receipt server Step 233‧‧ The policy receipt server transmits the policy identification information to the policy service platform Step 235‧‧ The policy service platform queries the receipt status And return to the policy receipt server step 237 ‧ ‧ policy receipt server to send the signing status to the client step 239 ‧ ‧ ‧ the client determines whether the signing status indicates that the sign has not been signed step 251 ‧ ‧ the client determines whether the policy of the policy holder exists 252‧‧‧The client transmits the policy identification information to the policy receipt server Step 253‧‧ The policy receipt server transmits the policy identification information to the policy service platform Step 255‧‧ The policy service platform determines whether the policy identification data has passed the verification step 256‧ ‧ ‧ policy service platform transmits policyholder identification To the policy receipt server step 257‧‧ The policy receipt server applies for the policy of the policy to the voucher registration server based on the policy of the policyholder. Step 258‧‧ The policy receipt server transmits the policy of the policy to the client Step 259‧‧‧Customer Steps to install the policy holder's voucher Step 262‧‧‧ The client reads the policy holder's voucher Step 266‧‧‧ The client uses the policyholder's voucher to sign the electronic policy to generate the signing result Step 271‧‧‧ The client transmits the signing result to the policy signing server Step 275‧‧‧ Client displays the electronic policy Step 282‧‧ ‧ The policy receipt server verifies the receipt result Step 286‧‧ The policy receipt server successfully verifies the receipt result Step 291‧‧ The policy receipt server transmits the receipt result to the policy Service platform steps 295‧‧ ‧ policy service platform records receipt results
第1圖為本發明所提之由第三方驗證保單簽收結果以完成簽收之系統架構圖。 第2A圖為本發明所提之由第三方驗證保單簽收結果以完成簽收之方法流程圖。 第2B圖為本發明所提之客戶端查詢電子保單簽收狀態之方法流程圖。 第2C圖為本發明所提之客戶端讀取保戶憑證之補充方法流程圖。The first figure is a system architecture diagram of the invention for verifying the receipt of the policy by a third party to complete the signing. FIG. 2A is a flow chart of a method for verifying the receipt of a policy by a third party to complete the signing according to the present invention. FIG. 2B is a flow chart of a method for the client to query the electronic policy receipt status according to the present invention. FIG. 2C is a flow chart of a supplementary method for the client to read the policy of the policy holder according to the present invention.
Claims (10)
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