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Bio

IT Specialist with 9+ years of experience in development and technical support, bridging the gap between high-value clients and development teams.

Badges

CODE

1 badge

Plugin Developer

COMMUNITY

3 badges

Meetup Organizer '18 WordCamp Organizer '18 WordCamp Speaker '24

POLYGLOTS

2 badges

Translation Contributor '19 Translation Editor '19

Current Job

Product Support

Present

Syde GmbH

Job History

Technical Support Engineer

Jan 2022 – Apr 2026

Syde GmbH

Serve as the primary contact for three WordPress plugins, managing the full lifecycle of inbound requests to ensure no task falls through the cracks.
Managed the end-to-end support lifecycle for major WooCommerce Payment plugins, supporting enterprise-level merchants through complex checkout and API integration hurdles.
Supported WordPress Multisite and multilingual plugin, ensuring seamless operation across complex site networks.

Recent impact

Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

Last 30 days

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Last 90 days

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Last 12 months

229contributions

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Contributions

Type

March 2026

Mar 05 Thu · 23:07

Forums med

Posted a reply to Missing basic WooCommerce functions support, on the site WordPress.org Forums:
Hi @enwikuna Mollie gateways should normally be returned by WC()->payment_gateways()->payment_gateways(), as the plugin registers them…

Mar 04 Wed · 17:34

Forums med

Posted a reply to Error log swamped “dependency ‘mollie_block_index’ is not registered”, on the site WordPress.org Forums:
Hi @shustus This is a known issue, and we have a fix for this in…

Mar 02 Mon · 08:38

Forums med

Posted a reply to again: Payment gateway with handle ‘inpsyde-blocks’ has been deactivated, on the site WordPress.org Forums:
Hi @lisa4devbite Following up on this. The last update I received from the internal Mollie…

February 2026

Feb 25 Wed · 01:53

Forums med

Posted a reply to Webhook not working anymore, on the site WordPress.org Forums:
Hi @stanvdb Thanks for reaching out. To help us quickly identify what might be causing…

Feb 25 Wed · 01:48

Forums med

Posted a reply to Gateway costs string not translatable, on the site WordPress.org Forums:
Hi @jasperpress I took a look at this, and it seems the "Surcharge gateway fee label" field…

Feb 20 Fri · 10:00

Forums med

Posted a reply to again: Payment gateway with handle ‘inpsyde-blocks’ has been deactivated, on the site WordPress.org Forums:
Hi @lisa4devbite One last thing, please share the ticket number with me after reaching out…

Feb 20 Fri · 09:55

Forums med

Posted a reply to again: Payment gateway with handle ‘inpsyde-blocks’ has been deactivated, on the site WordPress.org Forums:
Hi @lisa4devbite Thanks for the update, and for sharing the webhook test log. To debug…

Feb 20 Fri · 09:47

Forums med

Posted a reply to Wero – wann verfügbar?, on the site WordPress.org Forums:
Hi @newshop At the moment, payments via Wero are still marked as “upcoming” on Mollie’s…

Feb 19 Thu · 13:40

Forums med

Posted a reply to again: Payment gateway with handle ‘inpsyde-blocks’ has been deactivated, on the site WordPress.org Forums:
Hi @lisa4devbite Thanks for sharing the files. I see that the plugin is correctly installed;…

Feb 19 Thu · 09:18

Forums med

Posted a reply to again: Payment gateway with handle ‘inpsyde-blocks’ has been deactivated, on the site WordPress.org Forums:
Thank you @lisa4devbite The logs show that the fix package might not be installed, or…