Cannot install this plugin

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  • Plugin Support priyankajagtap

    (@priyankajagtap)

    1 year, 2 months ago

    Hi @dave8441,

    First of all, apologies for the inconvenience caused to you.

    The error message suggests there might be a server-side or network-related problem preventing our plugin from installing correctly on your site. Here are a few steps you can try to resolve the issue:

    1. Sometimes, increasing PHP memory limit, max execution time, and upload size can resolve upload issues. You can ask your hosting provider or check your server settings.
    2. Review your server error logs or ask your hosting provider to check for any server-side issues that might be causing this error.
    3. Although you’ve cleared your cache, testing with a different browser or network might help rule out local connectivity issues.
    4. As an alternative, you can manually install the plugin via FTP:

    • Download the plugin ZIP file from your account.
    • Extract it locally.
    • Upload the extracted folder to wp-content/plugins/ using an FTP client.
    • Then, activate the plugin from your WordPress admin dashboard.

      Kindly follow the mentioned steps and let us know if you are able to install our plugin successfully. Please check and let us know the results.
Viewing 1 replies (of 1 total)

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