Hi Digitos,
Thanks for using our plugin and reaching out to us here and by email.
In theory this default field mapping should cover most cases: https://www.dropbox.com/s/n9rzuz9ke7kknpb/Screenshot%202023-06-15%20at%2013.02.25.png?dl=0
When you use the above field mapping will use the product variation description when you have filled those in for your product variations: https://www.dropbox.com/s/voofxlh1hy8j4mt/Screenshot%202023-06-15%20at%2013.01.26.png?dl=0
When you did not set separate product descriptions for your variations than the plugin will fall-back to the product description of the parent variable product: https://www.dropbox.com/s/jiiita3ai0xdmr6/Screenshot%202023-06-15%20at%2013.02.02.png?dl=0
The above default field mapping will also fetch the product descriptions for your simple products.
Hope this helps?
That’s what i did but it doesn’t work.
In Woocommerce I don’t use a description for each variant. The description must be the general one of the product sheet.
In Product Feed Pro whichever field I choose regarding the description, products with variants have an empty description in the feed.
thanks
Can you send us the following:
- A screenshot of a variable product holding your product description? Including its product ID;
- Your product feed URL;
- The plugin debug.log URL. This is how you can retrieve the debug.log URL: https://adtribes.io/send-your-debug-log-to-support/
Also, can you update to version 12.7.1 and see if that solves the issue at hand for you?
