Unexpected response code: 0. Error: timeout

  • Resolved mihpao

    (@mihpao)


    2 weeks, 4 days ago

    i try to start a malware scanner and i get error:

    An error

    Unexpected response code: 0. Error: timeout
    Stage: file_system_analysis

    What to do to fix it? max execution time is 600 and php memroy limit is 1024M

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support denisxam

    (@denisxam)

    2 weeks, 4 days ago

    Hello!
    Thank you for your request.

    Could you please contact your hosting provider and ask them to:

    1. Check Varnish is handling POST requests? and if processing disable.
    2. If it cannot be disabled, increase the following timeouts for Varnish to at least 3 minutes:
    • first_byte_timeout
    • connect_timeout
    • between_bytes_timeout

    After, please contact us with the details via our private ticket system:

    https://cleantalk.org/my/support/open

    Plugin Support Andrei CleanTalk

    (@blazirsky)

    1 week, 5 days ago

    Hello,
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

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