CHAPTER-4 DATA ANALYSIS AND INTERPRETATION

TABLE 4.1.1 AGE S.NO 1. '. (. 4. ) AGE (Completed Yr ! 15-25 26-35 36-45 46-55 56&above Tot%l No. o" re po#de#t 3 7 34 60 21 125 Per$e#t%&e 2 6 27 48 17 100

CHART 4.1.1.A AGE

IN*ERENCE+ From the above table that 2% of employees are in the age limit 15-25 6% of employees are in the age limit of 26-35 27% of employees are in the age limit 36-45 48% of employees are in the age limit 46-55 17% of employees are in the age limit 56&above! TABLE 4.1.' GENDER S.NO 1. '. GENDER "ale Female Tot%l No. o" re po#de#t 125 0 125 Per$e#t%&e 100 0 100

CHART 4.1.'.A GENDER

IN*ERENCE From the above table it is inferre# that ma$ority %100%& of employees are only male!

TABLE 4.1.( ED,CATIONAL -,ALI*ICATION S.NO 1. '. (. 4. ). ED,CATIONAL -,ALI*ICATION 'pto 10th 'pto 12th (iploma ') *) No. o" re po#de#t 75 10 31 7 2 Per$e#t%&e 60 8 25 5 1

Tot%l

125

100

CHART 4.1.(.A ED,CATIONAL -,ALI*ICATION

IN*ERENCE From the above table that 60% of employees +omplete# 10th 8% of employees +omplete# 12th 25% of employees +omplete# (iploma 5% of employees +omplete# ') an# only 1% of employees +omplete# *)! TABLE 4.1.4 TYPE O* DEPART.ENTS DEPART.ENTS "aintenan+e (,mper Fabri+ation (,mper -ssembly .oa#er -ssembly .oa#er Fabri+ation No. o" re po#de#t 21 11 23 11 6 Per$e#t%&e 17 8 18 8 4

*lant /ngg 0,ality -nalysis -1le *lant 2areho,se 2el#ing .ogisti+s F4* 5ool room 6eat 5reatment shop *aint shop "a+hine 4perator Tot%l

6 6 7 3 2 2 5 7 2 2 5 125

5 5 6 7 2 2 2 6 2 2 4 100

CHART 4.1.4.A TYPE O* DEPART.ENTS

IN*ERENCE From the above table that ma$ority of the employees from #,mper assembly fabri+ation #epartment!

TABLE 4.1.) E/PERIENCE

S.NO 1. '. (. 4.

E/PERIENCE (Completed Yr ! 5 - 15 7/-89 16 : 25 7/-89 26 : 35 7/-89 36&above Tot%l

No. o" re po#de#t 11 41 61 12 125

Per$e#t%&e 8 33 43 10 100

CHART 4.1.).A E/PERIENCE

IN*ERENCE From the above table that 8% of employees have 5-15 years of e1perien+e 33% of employees have 16-25 years of e1perien+e 43% of employees have 26-35 years of e1perien+e an# 10% of employees have 36&above years of e1perien+e! TABLE 4.1.0

.ARITAL STAT,S S.NO .ARITAL STAT,S No. o" re po#de#t Per$e#t%&e

1. '.

"-88;/( 9;<)./ Tot%l

122 3 125

38 2 100

! CHART 4.1.0.A .ARITAL STAT,S

G A T N C R E P

40 20 0 MARRIE D MARITAL STATUS S INGLE

IN*ERENCE+ From the above table that 38% of employees are marrie# an# 2% of employees are ,nmarrie#! TABLE 4.1.1

A2ARENESS O* 32E ARE LISTENING4 SESSION S.NO 1. '. (. 4. ). A5%re#e 9trongly agree -gree <either agree nor (isagree (isagree 9trongly #isagree Tot%l No. o" re po#de#t 75 40 2 4 4 125 Per$e#t%&e 60 32 2 3 3 100

CHART 4.1.1.A A2ARENESS O* 32E ARE LISTENING4 SESSION

IN*ERENCE+ From the above table that 60% of employees strongly agree that they are a=are of >=e are listening? session 32% of employees $,st agree 2% of employees neither agree nor #isagree an# only 3% of employees #isagree an# strongly #isagree! TABLE 4.1.6

ACTI7E PARTICIPATION S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree nor #isagree (isagree 9trongly #isagree Tot%l No. o" re po#de#t 46 47 4 18 10 125 Per$e#t%&e 37 38 3 14 8 100

CHART 4.1.6.A ACTI7E PARTICIPATION

IN*ERENCE From the above table that 37% of employees strongly agree that they are a+tively parti+ipation in >=e are listening? session 38% of employees $,st agree 3% of employees neither agree nor #isagree 14% of employees #isagree an# only 8% of employees strongly #isagree! TABLE 4.1.9

OPINION TO2ARDS IDEAS : S,GGESTIONS S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree nor #isagree (isagree 9trongly #isagree Tot%l No. o" re po#de#t 64 35 3 14 3 125 Per$e#t%&e 51 28 2 12 7 100

CHART 4.1.9.A OPINION TO2ARDS IDEAS : S,GGESTIONS

IN*ERENCE+ From the above table that 51% of employees strongly agree that they are openly sharing vie=s in >=e are listening? session 28% of employees $,st agree# 2% of employees neither agree nor #isagree 12% of employees #isagree an# only 7% of employees strongly #isagree!

TABLE 4.1.1; 32E ARE LISTENING4 SESSION HELD AS PER SCHED,LE S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree nor #isagree (isagree 9trongly #isagree Tot%l No. o" re po#de#t 62 41 5 10 7 125 Per$e#t%&e 43 33 4 8 6 100

CHART 4.1.1;.A 32E ARE LISTENING4 SESSION HELD AS PER SCHED,LE

IN*ERENCE+ From the above table that 43% of employees strongly agree that >=e are listening? session hel# reg,larly a++or#ing to the s+he#,le 33% of employees $,st agree 4% of employees neither agree nor #isagree 8% of employees #isagree an# only 6% of employees strongly #isagree!

TABLE 4.1.11 32E ARE LISTENING4 SESSION RED,CES ISS,ES O* E.PLOYEES S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree nor #isagree (isagree 9trongly #isagree Tot%l No. o" re po#de#t 37 50 6 14 18 125 Per$e#t%&e 30 40 5 11 14 100

CHART 4.1.11.A 32E ARE LISTENING4 SESSION RED,CES ISS,ES O* E.PLOYEES

IN*ERENCE+ From the above table that 30% of employees strongly agree that >=e are listening? session re#,+es iss,es of employees 40% of employees $,st agree 5% of employees neither agree nor #isagree 11% of employees #isagree an# only 14% of employees strongly #isagree!

TABLE 4.1.1' IDEAS<ISS,ES ARE ACCEPTED AND RECORDED IN 32E ARE LISTENING SESSION4 S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree nor #isagree (isagree 9trongly #isagree Tot%l No. o" re po#de#t 50 43 7 14 11 125 Per$e#t%&e 40 34 6 11 3 100

CHART 4.1.1'.A IDEAS<ISS,ES ARE ACCEPTED AND RECORDED IN 32E ARE LISTENING4 SESSION

IN*ERENCE+ From the above table that 40% of employees strongly agree that the i#eas@iss,es are a++epte# an# re+or#e# in >=e are listening? session 34% of employees $,st agree 6% of employees neither agree nor #isagree 11% of employees #isagree an# only 3% of employees strongly #isagree!

TABLE 4.1.1( I.PORTANCE GI7EN TO ISS,ES<CONCERN RATHER THAN PERSON S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree nor #isagree (isagree 9trongly #isagree Tot%l No. o" re po#de#t 44 52 3 16 10 125 Per$e#t%&e 35 42 2 13 8 100

CHART 4.1.1(.A I.PORTANCE GI7EN TO ISS,ES<CONCERN RATHER THAN PERSON

IN*ERENCE+ From the above table that 35% of employees strongly agree that the importan+e is given to iss,es@+on+ern rather than person in >=e are listening? session 42% of employees $,st agree 2% of employees neither agree nor #isagree 13% of employees #isagree an# only 8% of employees strongly #isagree!

TABLE 4.1.14 32E ARE LISTENING4 SESSION COND,CTED IN TRANSPARENT AND *RIENDLY .ANNER S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree nor #isagree (isagree 9trongly #isagree Tot%l CHART 4.1.14.A 32E ARE LISTENING4 SESSION COND,CTED IN TRANSPARENT AND *RIENDLY .ANNER
45 40 35 30 25 20 15 10 5 0 S trongly agree agree Neither agree nor di agree di agree Strongly di agree

No. o" re po#de#t 40 43 8 15 13 125

Per$e#t%&e 32 33 6 12 11 100

G A T N C R E P

"WEARE LIS TENING " SES S ION CONDUCTE D IN TRANSPE RENT AND FRE IDNLY MANNE R

IN*ERENCE+ From the above table that 32% of employees strongly agree that >=e are listening? session is been hel# in transparent an# frien#ly manner 33% of employee $,st agree 6% of employees neither agree nor #isagree 14% of employees #isagree an# only 12% of employees strongly #isagree!

TABLE 4.1.1) E.PLOYEES DISC,SSION BE*OREHAND S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree nor #isagree (isagree 9trongly #isagree Tot%l No. o" re po#de#t 38 51 1 21 14 125 Per$e#t%&e 30 41 1 17 11 100

CHART 4.1.1).A E.PLOYEES DISC,SSION BE*OREHAND

IN*ERENCE+ From the above table that 30% of employees strongly agree that they #is+,ss the iss,es beforehan# in >=e are listening? session 41% of employees $,st agree 1% of employee neither agree nor #isagree 17% of employees #isagree an# only 11% of employees strongly #isagree!

TABLE 4.1.10 E**ECTI7ENESS O* 32E ARE LISTENING SESSION4 IN RESOL7ING ISS,ES S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree nor #isagree (isagree 9trongly #isagree Tot%l No. o" re po#de#t 36 54 5 17 13 125 Per$e#t%&e 23 43 4 14 10 100

TABLE 4.1.10.A E**ECTI7ENESS O* 32E ARE LISTENING SESSION4 IN RESOL7ING ISS,ES

IN*ERENCE+ From the above table that 23% of employees strongly agree that the iss,es are resolve# easily an# effe+tively in >=e are listening? session 43% of employees $,st agree 4% of the employees neither agree nor #isagree 14% of employees #isagree an# only 10% of employees strongly #isagree!

TABLE 4.1.11 S,PER7ISORS : O**ICIALS CONCERN TRY TO I..EDIATELY REDRESS THE ISS,ES S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree nor #isagree (isagree 9trongly #isagree Tot%l CHART 4.1.11.A S,PER7ISORS : O**ICIALS CONCERN TRY TO I..EDIATELY REDRESS THE ISS,ES No. o" re po#de#t 45 44 8 16 12 125 Per$e#t%&e 36 35 6 13 10 100

IN*ERENCE+ From the above table that 36% of employees strongly agree that the s,pervisors@ +on+erne# offi+ials imme#iately try to re#ress the iss,es in >=e are listening? session 35% of employees $,st agree 6% of the employees neither agree nor #isagree 13% of employees #isagree an# only 10% of employees strongly #isagree!

TABLE 4.1.16 E.PLOYEES A2ARENESS TO2ARDS HO2 ISS,ES ARE ADDRESSED S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree nor #isagree (isagree 9trongly #isagree Tot%l CHART 4.1.16.A E.PLOYEES A2ARENESS TO2ARDS HO2 ISS,ES ARE ADDRESSED No. o" re po#de#t 33 50 3 18 15 125 Per$e#t%&e 27 40 7 14 12 100

IN*ERENCE+ From the above table that 27% of employees strongly agree that employees are a=are abo,t ho= iss,es are a##resse# in >=e are listening? session 40% of employees $,st agree 7% of employees neither agree nor #isagree 14% of employees #isagree an# only 12% of employees strongly #isagree!

TABLE 4.1.19 ISS,ES ARE ADDRESSED AT RIGHT TI.E A*TER 32E ARE LISTENING4 SESSION S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree nor #isagree (isagree 9trongly #isagree Tot%l No. o" re po#de#t 30 56 6 16 17 125 Per$e#t%&e 24 45 5 12 14 100

CHART 4.1.19.A ISS,ES ARE ADDRESSED AT RIGHT TI.E A*TER 32E ARE LISTENING4 SESSION

IN*ERENCE+ From the above table that 24% of employees strongly agree that iss,es are a##resse# at the right time in >=e are listening? session 45% of employees $,st agree 5% of employees neither agree nor #isagree 15% of employees #isagree an# only 15% of employees strongly #isagree!

TABLE 4.1.'; CHANGE IN INTERPERSONAL RELATIONS BY 32E ARE LISTENING4 SESSION S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree nor #isagree (isagree 9trongly #isagree Tot%l No. o" re po#de#t 30 43 12 23 17 125 CHART 4.1.';.A CHANGE IN INTERPERSONAL RELATIONS BY 32E ARE LISTENING4 SESSION Per$e#t%&e 24 34 10 18 14 100

IN*ERENCE+ From the above table that 24% of employees strongly agree that >=e are listening? session initiative has bo,ght a +hange in the interpersonal relations of the employee 34% of employees $,st agree 1% of employees neither agree nor #isagree 18% of employees #isagree an# only 14% of employees strongly #isagree! TABLE 4.1.'1

E.PLOYEES SATIS*ACTION TO2ARDS 32E ARE LISTENING4 SESSION S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree# nor #isagree (isagree 9trongly #isagree Tot%l No. o" re po#de#t 34 55 4 18 14 125 Per$e#t%&e 27 44 3 15 11 100

CHART 4.1.'1.A E.PLOYEES SATIS*ACTION TO2ARDS 32E ARE LISTENING4 SESSION

IN*ERENCE+ From the above table that 27% of employees strongly that >=e are listening? session is bringing better employee satisfa+tion =ithin the organiAation 44% of employees $,st agree 3% of employees neither agree nor #isagree 15% of employees #isagree an# only 11% of employees strongly #isagree! TABLE 4.1.''

IN*OR.AL CHANNELS ARE PO2ER*,L IN CO.PARISON TO 32E ARE LISTENING4SESSION S.NO 1. '. (. 4. ). Opt8o# 9trongly agree -gree <either agree nor #isagree (isagree 9trongly #isagree Tot%l No. o" re po#de#t 31 55 3 13 18 125 Per$e#t%&e 25 44 7 11 14 100

CHART 4.1.''.A IN*OR.AL CHANNELS ARE PO2ER*,L IN CO.PARISON TO 32E ARE LISTENING4SESSION

IN*ERENCE+ From the above table that 25% of employees strongly agree that informal +hannels are more po=erf,l than >=e are listening? session 44% of employees $,st agree 7% of employees neither agree nor #isagree 11% of employees #isagree an# only 14% of employees strongly #isagree! TABLE 4.1.'(

CHOOSING OTHER .ETHODS THAT CO,LD BE ADOPTED BY THE ORGANISATION S.NO 1. '. (. 4. Opt8o# 4pen #oor poli+y Bomplaint bo1 ;n#ivi#,al intervie= ;nformal +hannels Tot%l No. o" re po#de#t 27 35 54 3 125 Per$e#t%&e 22 28 43 7 100

TABLE 4.1.'(.A CHOOSING OTHER .ETHODS THAT CO,LD BE ADOPTED BY THE ORGANISATION

IN*ERENCE+ From the above table that 22% of employees have state# that the organiAation a#opte# open #oor poli+y metho# 28% of employees state# that the organiAation a#opte# +omplaint bo1es 43% of employees state# that the organiAation a#opte# in#ivi#,al intervie= an# only 7% of employees state# that the organiAation a#opte# informal +hannels!

ANNE/,RE I -,ESTIONNAIRE
Re pe$ted S8r<.%d%m= I= >.D%#8el= % 4t? Sem t@de#t o" Dep%rtme#t o" .%#%&eme#t St@d8e . 7el Te$? .@lt8 Te$? DR. R%#&%r%A%# Dr. S%B@#t?%l% E#&8#eer8#& Colle&e= AC%d8= C?e##%8= ?% @#dert%Be# % proAe$t 5orB %t Do@r or&%#8E%t8o# % p%rt o" mD %$%dem8$ reF@8reme#t. It 8 % t@dD o# t?e e""e$t8Ce#e o" 32E ARE LISTENING SESSION4 %t C%terp8ll%r. G8#dlD "8ll 8# t?e F@e t8o# %#d $ooper%te. Yo@r re po# e 5o@ld He Bept $o#"8de#t8%llD. T?%#B8#& Yo@ I>.DANIELJ

PART A
1! Age" 15#25 56$a%o&e 26#35 36#45 46#55

2! Gender"

Male '

)e*ale '

3! Ed+,ational -+ali.i,ation" +/to 10th +/to 12th Di/lo*a Grad+ate 0o t Grad+ate

4! 1otal No! 2. year o. e3/erien,e" 5#15 16#25 26#35 36$a%o&e

5! Marital Stat+ " Married '

Single '

6! De/art*ent" Maintenan,e D+*/er )a%ri,ation D+*/er A e*%ly Loader A e*%ly Loader )a%ri,ation 0lant Engineering -+ality Analy i $ Re ear,h A3le 0lant 4areho+ e 4elding Logi ti, )ir t 2/eration 0lant 1ool Roo* 5eat 1reat*ent Sho/ 0aint ho/ Ma,hine 2/erator

PART-B
For the statements given belo= ranC the most appropriate response a++or#ing to yo,r opinion! 5he options areD 9trongly agree
1

-gree

' (

<either agree nor #isagree

(isagree
1 ' ( 4 )

9trongly #isagree

1! 7o, are a=are of the +ompanyEs initiative >2e are listening?

session!

2! 7o, are a+tively taCing part in >2e are listening? session!

3! 7o, are very open to share yo,r vie= points i#eas@s,ggestions in the session!

4! >2e are listening? sessions are hel# reg,larly a++or#ing to the s+he#,le! 5! >2e are listening? is a session to re#,+e the iss,es of employees!

6! ;#eas@iss,es given by the employees at >2e are listening? sessions

are a++epte# an# re+or#e#!

7! >2e are listening? session gives importan+e to iss,es@+on+erns rather than persons!

8! >2e are listening? sessions are hel# in transparent an# frien#ly "anner effe+tively!

3! /mployees #is+,ss beforehan# abo,t the iss,es to be #is+,sse# in >2e are listening? sessions!

10! 5he iss,es pertaining to employees +o,l# be easily an# /ffe+tively resolve# thro,gh >2e are listening? session!

11! 9,pervisors@+on+erne# offi+ials imme#iately try to re#ress the iss,es represente# in >2e are listening? session!

12! /mployees are a=are abo,t ho= the iss,es are being a##resse#

after >2e are listening? session!

13! ;ss,es are a##resse# at the right time after >2e are listening? session!

14! >2e are listening? sessionEs initiative has bro,ght a +hange in the interpersonal relations of the employees!

15! >2e are listening? session is bringing better employee satisfa+tion 2ithin the organiAation!

16! ;nformal +hannels are more po=erf,l than >2e are listening? session to a##ress the iss,es!

17! 4ther than >2e are listening? session ,se# by the +ompany +hoose the other metho#s being a#opte# by other organiAation! a& 4pen #oor poli+y b& Bomplaint bo1 +& ;n#ivi#,al intervie=s #& ;nformal +hannels F F F F G G G G

18! ;n the list given belo= there are iss,es =hi+h are #is+,sse# in >2e are listening? Hin#ly ranC the iss,e in a++or#an+e =ith yo,r preferen+e!

2orC relate# iss,es

 Banteen 5ransport

F F

G G

5arget 8ea+hing

;nfrastr,+t,re

2elfare "eas,res

/mployee Ienefits