Strategic Importance of Maintenance
and Reliability
The objective of maintenance and
reliability is to maintain the
capability of the system
Failure has far reaching effects on
a firms
Operation
Reputation
Profitability
Dissatisfied customers
Idle employees
Profits becoming losses
Reduced value of investment in
plant and equipment
Maintenance and Reliability
Maintenance is all activities
involved in keeping a systems
equipment in working order
Reliability is the probability that a
machine will function properly for
a specified time
Important Tactics
Reliability
Improving individual
components
Providing redundancy
Maintenance
Implementing or improving
preventive maintenance
Increasing repair capability or
speed
Reliability
Improving individual components
Rs = R1 x R2 x R3 x x Rn
where
R1
= reliability of
component 1
R2
= reliability of
component 2
and so on
Overall System Reliability
Reliability Example
Providing Redundancy
Product Failure Rate (FR)
Redundancy Example
Failure Rate Example
Maintenance
Two types of maintenance
Preventive maintenance
routine inspection and
servicing to keep facilities in
good repair
Breakdown maintenance
emergency or priority repairs
on failed equipment
Implementing Preventive Maintenance
Need to know when a system
requires service or is likely to fail
High initial failure rates are
known as infant mortality
Once a product settles in, MTBF
generally follows a normal
distribution
Good reporting and record
keeping can aid the decision on
when preventive maintenance
should be performed
Computerized Maintenance System
Maintenance Cost Example
Maintenance Costs
The traditional view attempted to
balance preventive and
breakdown maintenance costs
Typically this approach failed to
consider the true total cost of
breakdowns
Inventory
Employee morale
Schedule unreliability
Maintenance Costs
Employees accept responsibility
for
Observe
Check
Adjust
Clean
Notify
Increasing Repair Capabilities
1. Well-trained personnel
2. Adequate resources
3. Ability to establish repair plan and
priorities
Total Productive Maintenance (TPM)
Designing machines that are
reliable, easy to operate, and
easy to maintain
Emphasizing total cost of
ownership when purchasing
machines, so that service and
maintenance are included in the
cost
Developing preventive
maintenance plans that utilize the
best practices of operators,
maintenance departments, and
depot service
Training for autonomous
maintenance so operators
maintain their own machines and
partner with maintenance
personnel
4. Ability and authority to do
material planning
5. Ability to identify the cause of
breakdowns
6. Ability to design ways to extend
MTBF
How Maintenance is Performed
Predict failures, prevent
breakdowns, prolong equipment
life
Techniques for Enhancing Maintenance
Autonomous Maintenance
Simulation
Computer analysis of
complex situations
Model maintenance
programs before they are
implemented
Warn when production
machinery is about to fail or
is becoming damaged
Physical models can also be
used
The goals are to avoid
failures and perform
preventive maintenance
before machines are
damaged
Expert systems
Computers help users
identify problems and select
course of action
Automated sensors