Process/Product
Failure Modes and Effects Analysis
(FMEA)
Prepared by:
Responsible:
FMEA Date (Orig):
Potential Failure Effects
In what ways does the key
input go wrong?
What is the impact on the key
output variables (customer
requirements) or internal
requirements?
S
E
V
Potential Causes
What causes the key input to
go wrong?
O
C
C
How often does cause or
failure mode occur?
What is the
process step/
Input under
investigation?
Potential Failure Mode
How severe is the effect to
the
customer?
Process
Step/Input
Page
of
(Rev):
Current Controls
What are the existing controls that
prevent either the cause or the
failure mode?
D
E
T
R
P
N
How well can you detect the
cause/failure before
next step?
Process or
Product Name:
Actions
Recommended
Resp.
Actions Taken
What are the actions
for reducing the RPN.
Should have actions
only on high RPN's or
easy fixes.
Who is
responsible
for the
recommende
d action?
What actions have been
taken and date
completed?
p
S
E
V
p
O
C
C
p
D
E
T
p
R
P
N
Severity
Occurrence
Rating
How severe is the effect on the
customer?
Serious hazard to people or
10 damage to equipment
9
8
Customer dissatisfied, disruption
7 to business
6
5
How often does the cause or
failure mode occur?
Very high chance of occurrence
Moderate chance of occurrence
Customer may notice but only
minor concern, minor disruption
4 to business
3
2
Low chance of occurrence
1 No effect
Remote chance of occurrence
Detection
How well can you detect the
cause or the failure mode before
passing to next step?
Almost impossible to detect, no
controls in place
Low chance of detecting, may
have some controls in place
High chance of detecting,
controls are in place
Almost certain to detect, reliable
controls are in place
Process/Product
Failure Modes and Effects Analysis
(FMEA)
Using a Cell Phone
Phyllis the Phone Owner
Make a
call
Make a
call
Receive
a call
Make a
call
Receive
a call
In what ways does the key
input go wrong?
Potential Failure Effects
What is the impact on the key
output variables (customer
requirements) or internal
requirements?
Battery is dead Can not make
the call
Call interrupted
Poor signal
with static
Call interrupted
Poor signal
with static
Battery is dead Can not make
the call
Battery is dead Can not receive
call
S
E
V
Potential Causes
What causes the key input to
go wrong?
Long calls on
7 long drives
Out of phone
5 range
Out of phone
5 range
Bad battery will
7 not hold charge
Bad battery will
7 not hold charge
O
C
C
How often does cause or
failure mode occur?
What is the
process step/
Input under
investigation?
Potential Failure Mode
Ed the Expert
FMEA Date (Orig):
How severe is the effect to
the
customer?
Responsible:
Process
Step/Input
Prepared by:
February 22, 2006
Current Controls
What are the existing controls that
prevent either the cause or the
failure mode?
-Reminder beep
10 -Battery symbol
-Antenna symbol
3 -Stay in range
-Antenna symbol
3 -Stay in range
None
1
1
None
Page 1 of
D
E
T
(Rev):
R
P
N
How well can you detect the
cause/failure before
next step?
Process or
Product Name:
March 11, 2006
Actions
Recommended
Resp.
Actions Taken
What are the actions
for reducing the RPN.
Should have actions
only on high RPN's or
easy fixes.
Who is
responsible
for the
recommende
d action?
What actions have been
taken and date
completed?
Car phone Phyllis
7 490 charger
New phone Ed
7 105 service
New phone Ed
7 105 service
p
S
E
V
p
O
C
C
p
D
E
T
p
R
P
N
7 1
7 49
5 1
7 35
5 1
7 35
10 70
7 1 10 70
10 70
7 1 10 70
