Thanks to visit codestin.com
Credit goes to www.scribd.com

Scribd
Upload
46 views4 pages

Months 01 02 03 04 05 06 07 08 09 10 11 12: Expected 8%

This document contains metrics for 8 key performance indicators (KPIs) related to request problems, defect repair times, uncalibrated devices, verified devices, out of function devices, planned device verifications, planned maintenance, and continuous education for 12 months. For each KPI, the expected target is provided along with the actual result achieved for each month.

Uploaded by

Olesea Rîhlea
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
46 views4 pages

Months 01 02 03 04 05 06 07 08 09 10 11 12: Expected 8%

This document contains metrics for 8 key performance indicators (KPIs) related to request problems, defect repair times, uncalibrated devices, verified devices, out of function devices, planned device verifications, planned maintenance, and continuous education for 12 months. For each KPI, the expected target is provided along with the actual result achieved for each month.

Uploaded by

Olesea Rîhlea
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 4

request problems <8% KPI 1: Percent of unsolved

01

02

Expected

<8%

<8%

Result

3.28 %

2.86 %

03

04

05

06

07

08

09

10

11

12

repair <90 min

Months

KPI
3:

KPI 2: Average time of defects

Months

01

02

Expected
minute

Below

Below

<90

<90

Result,
minute

76.74

73.47

03

04

05

06

Months

07

08

09

10

11

12

Number of uncalibrated
device - expected 0
mont olog Metr KPI
100
h - y per
4:
%
3

01

02

Expected

Result

03

04

05

06

07

08

09

10

11

12

Months
01

02

03

Expected

100%

Result

Planned devices

04

05

06

07

08

09

10

Verified

Number of out of function


KPI 5:
device - expected 0

Result

Months
01

02

Expected

Result

17

13

03

04

05

06

07

08

09

10

11

12

11

12

Planned verification of device per month >70 120 KPI 6:


KPI 7: Planned maintenance

Months
01

02

Expected

120

120

Result

86

92

03

04

05

06

07

08

09

10

11

12

Months
01

02

Expected

50

50

Result

20

33

03

04

05

06

07

08

09

10

11

12

KPI 8: Continuous
education (external 2.5hinternal 1h) per month

Months

01

Expected

Result
02
03
04
05
06
07
08
09
10
11
12

50 of device per month > 20 -

You might also like