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Fault Analysis

The document discusses several key performance indicators for measuring fault analysis, customer satisfaction, productivity efficiency, and software quality assurance in testing mobile products. It outlines metrics for test effort percentage, fault analysis efficiency, fault density, review efficiency, test tracking and efficiency, and safety. Productivity efficiency can be measured by identifying wastes and allowing greater efficiency. A customer satisfaction survey is also needed.

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29 views2 pages

Fault Analysis

The document discusses several key performance indicators for measuring fault analysis, customer satisfaction, productivity efficiency, and software quality assurance in testing mobile products. It outlines metrics for test effort percentage, fault analysis efficiency, fault density, review efficiency, test tracking and efficiency, and safety. Productivity efficiency can be measured by identifying wastes and allowing greater efficiency. A customer satisfaction survey is also needed.

Uploaded by

cuet cuet
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Fault Analysis:

Test Effort percentage:

1. Number of test run per time period: Number of test run/Total time
2. Test design Efficiency: Number of test run/Total time
3. Fault Find Rate: Total number of fault/Total number of tests

Fault analysis Efficiency:

1. Fault recover percentage: Fault recovered / total number of Fault reported)


2. Average time taken to rectify Fault: Total time taken for rectify fault / Number of
fault

Customer Satisfaction:

Need to satisfaction survey

After sales analysis:

Productivity Efficiency:
If we measure how many resources are needed to run the production efficiently. With this data, it is
possible to identify wastes that should be avoided and allow greater productivity. (for measuring this
automated software needed like raw material purchasing, costs, delivery time).

Soft QA :
Fault Density: Fault count / Number of handset tested.

Fault Severity index: Fault* severity / total number of fault

Review Efficiency : Total number of fault/ (total number of review fault + testing fault)

Test Tracking and efficiency:

1. Passed Percentage : (number of passed test/ number of test executed)


2. Fail Percentage : (number of Failed test/ number of test executed)
3. Fault recover percentage: Fault recovered / total number of Fault reported)
4. Accepted Fault percentage: (Faults accepted as valid / Total Fault reported)
5. Rejected Fault Percentage: (Faults accepted as valid / Total Fault reported)
6. Average time taken to rectify Fault: Total time taken for rectify fault / Number of
fault

Test Effort percentage:

1. Number of test run per time period: Number of test run/Total time
2. Test design Efficiency: Number of test run/Total time
3. Fault Find Rate: Total number of fault/Total number of tests

Safety indicator :
This KPI verify that our mobile products meets all safety measures like ESD, Environment control, Line
inspection and certification.

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