Challenges of Shift Report

Deseret Bruno
Brigham Young University Idaho

INTRODUCTION RESULTS Implications for Practice

The purpose of this study is to evaluate The results of this study will be based
on the data that the nurses being One challenge of shift report that may
nurses perspective on shift report and
interviewed provided. Because this is a be attributing to decreased medical
identify what aspects of shift report are
grounded theory approach, the data errors is nurses giving biased
attributing to the statistic of 80% of
collected will be grouped into themes opinions of patients. To decrease
serious medical errors are a result of
and concepts that will constantly be medical errors in nursing, nurses
miscommunication between caregivers
compared. After the data is finished should not state personal opinions
(The Joint Commission, 2012, p.1). If
being collected and organized, the new during shift report about their patient.
nurses do not consistently give effective
insights would be broken down into Nurses report feeling rushed as a
shift report, handoffs will continue to be
categories. It is expected that findings factor of leaving out important
a cause for decreased patient safety
would show some of these categories to information about their patients during
and an increase in medical errors.
be: incompliance to bedside shift report, shift report. To decrease medical
METHODS errors, measures should be taken to
nurses bad-mouthing their patients,
Grounded Theory of Qualitative and nurses feeling rushed during shift supply nurses with sufficient time to
Research report. With these results a grounded give shift report.
Interviews will be given to nurses on theory could be created such as: In
the Medical/Surgical floor of Eastern order to reduce medical errors, nurses
Idaho Medical Center. should not give biased opinions of their CONCLUSIONS
The interviews will included open- patients during shift report.
There are still aspects of shift report that
ended questions probed toward
need to be improved in order to
collecting data about the challenges
decrease medical errors.
of shift report.
Each interview will be recorded and
transcribed. REFERENCES
Data would have been stored in a 1. Grove, S. K., Gray, J. R., & Burns, N. (2011).
computer-assisted qualitative data Understanding nursing research: Building an
CONTACT analysis software (CAQDS), and
evidence-based practice. Maryland Heights, MO:
Elsevier/Saunders.
analyzed for reoccurring themes. By 2. The Joint Commission (2012). Joint Commission Center
Deseret Bruno for Transforming Healthcare Releases Targeted
Brigham Young University - doing this, data can be organized Solutions Tool for Hand-off Communications. Joint
Idaho and notes and memos can be made Commission Perspectives, 32(8), 1-3.
Email: [email protected] http://www.jointcommission.org/assets/1/6/tst_hoc_per
Phone: 385-333-5936 throughout the process (Grove et sp_08_12.pdf
al., 2015, p. 88).
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