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Nama: Jayanti Oktaria Kelas: XII Perhotelan 2 MR

A hotel guest named Angela books 4 rooms for 8 people for 4 nights starting on October 27th - specifically requesting 2 double bed rooms and 2 twin bed rooms. The reservation agent provides the room rates and payment details, and confirms that a fruit basket will be provided in each room as requested. The agent verifies the booking details with Angela before concluding the call.

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Guntras sanjaya
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29 views2 pages

Nama: Jayanti Oktaria Kelas: XII Perhotelan 2 MR

A hotel guest named Angela books 4 rooms for 8 people for 4 nights starting on October 27th - specifically requesting 2 double bed rooms and 2 twin bed rooms. The reservation agent provides the room rates and payment details, and confirms that a fruit basket will be provided in each room as requested. The agent verifies the booking details with Angela before concluding the call.

Uploaded by

Guntras sanjaya
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Nama : jayanti oktaria

Kelas : XII Perhotelan 2

MR

Reservation : Good morning Miss. Reservation okta speaking . How may I help

You ?

Guest : Yes. I would like to book a room.

Reservation : What kind of room would you like ?

Guest : 2 doubel bed room and 2 twin bed room with connecting room.

Reservation : Yes Miss, I check first. Sorry Miss you orderedroom no one is there just
kind adjoining room. This room type is not much different from the
connecting door, facilitiesis the tv, ac, shower, wi-fi, minibar, and its priceis
not so much different from than connecting door.

Guest : all right. I will take it.

Reservation : ok Miss. When will you arrive ?

Guest : October 27. And how much does it cost ?

Reservation : 2 doubel beds Rp. 600.000 and 2 twin beds Rp. 150.000 Miss, for how long
Miss ?

Guest : For 4 night.

Reservation : How many persons ?

Guest : 8 persons

Reservation : Can I know your name and phone number ?

Guest : Of course, my name is Angela and phone number is 123123.

Reservation : How about the payment Miss ?

Guest : Iwill pay cash.

Reservation :All right Miss. Angela I will reserve you space, anything else Miss ?

Guest : Yes. I want in each room there is basket fruit each room.
Reservation :All right Miss Angela. I will repeat your request 2 doubel beds room, 2 twin
beds room, for 8 pesons, for 4 night. Stay on October 27. You pay cash and
phone number is 123123. You need for to be provided by fruit basket every
room. Is that correct Miss Angela ?

Guest : Ok Miss Angela. Thank you for your calling.

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