Interview Manual
Interview Manual
As the interviewer, you not only know the candidate’s record, but you have
some understanding of the candidate’s behaviour. What could you learn after
spending approximately one hour or so with the candidate? Someone who
reads an employment application can determine if the candidate is a hard
worker, an initiator, achievement oriented, and disciplined. You, as the
interviewer can assess the candidate’s sincerity, confidence and tact.
Notes : ______________________________________________________
The applicant will want to know details about the job, the benefits, prospects
and so on, and ample opportunity should be allowed for these questions to
be asked and answered.
EDUCATION
1. How will your education help you to be successful in the job for which
you are being considered ?
2. Describe any part-time work you did during your time at school ?
3. What courses did you like best ? ________________________________
6. Have you continued your education in any way since leaving school ?
__________________________ if yes, how ?
7. Have you had any special training courses in connection with any of your
Jobs ?
______________________________________________________
1. Describe in detail the kind of work you did in your present/last job.
Give briefer descriptions of your previous jobs
Has each change been to a better and more responsible job ? If unemploy
ed, at anytime, find out reasons why.
Were they based on good work ? Was advancement quicker than others ?
6. What did you like best about your past jobs ? What did you dislike most?
_____________________________________________________________
______________________________ is there justification for dislike?
7. Give more details on why you are leaving / have left your job and why
you left previous jobs
8. Describe the criticism most often made of your work by your employers
establish reasons.
11.Why do you want to work for this company and what attracts you to this
Job and what do you know about our company ?
___________________________________________________________
FINANCIAL
1. Have you ever held a part-time job to supplement the income from your
full-time job ? _____________________________________________
_____________________________________________________________
PERSONAL AND SOCIAL
__________________________________________________________
6. What illnesses, accidents or operations have you had during the past ten
years ?
___________________________________________________________
8. Would you be able to perform the job in spite of your disability ? What
additional help or facilities would you require ?
___________________________________________________________
OTHER QUESTIONS
To : _______________________
From : ______________________
1. APPEARANCE
2. FRIENDLINESS
Ill at ease, jumpy Somewhat tense Reasonably at Self assured Extremely well
And very nervous easily irritated ease composed
4. PERSONALITY
5. CONVERSATIONAL ABILITY
Talks very little Hesitant, lower Average fluency Talks well and Excellent
Poor expression than average and expression does not waste expression
Fluency and words extremely fluent
6. ALERTNESS
Very slow to grasp Rather slow Grasps ideas with Quick to Exceptionally alert
Ideas requires more average speed understand understands new
Than average perceives well ideas instantly
Explanation
8. QUALIFICATIONS
Not relevant to job Some relevance Satisfactory, as Very suitable Ideal for job
To job good as might be for job perfect match
Expected
9. SKILL
None appropriate Some skill in job Reasonable Well skilled in Excellent skills
Area amount, average area ideal for job
for job
10. EXPERIENCE
Poorly defined Makes little effort Average effort High desire to Sets high goals
Goals, acts to achieve goals some initiative achieve, strives always takes
without purpose hard. Initiative
12. OVERALL
Rejected
Purpose of To record the interviewer’s opinions as to the candidate’s suitability for placement within
This the organisation.
Employment
Interview
Summary
Overall The interviewer’s overall evaluation of the candidate should be based on the detailed
Evaluation evaluation contained herein, and should be summarised below after the completion of the
Of the interview.
candidate
______________________________________________________ because
Position
Instructions for Sections A, B and C require rating the candidate on characteristics usually pertinent
Sections A,B, to job performance of executive, administrative and professional personnel. Omit any
And C characteristic(s) you consider unrelated to the position for which the candidate is being
Considered. For each characteristic, rte the candidate poor, fair, average, good or
Excellent using these rating definitions and check the appropriate box.
Poor
Purpose of To record the interviewer’s opinions as to the candidate’s suitability for placement within
this the organisation.
Employment
Interview
Summary
Overall The interviewer’s overall evaluation of the candidate should be based on the detailed
Evaluation evaluations contained herein and should be summarised below after the completion
Of the of the interview.
candidate
_____________________________________________________ because
Instructions for Sections A, B and C require rating the candidate on characteristics usually pertinent to
Sections A,B, job performance of executive, administrative and professional personnel. Omit any
and C characteristic(s) you consider unrelated to the position for which the candidate is being
considered. For each characteristic, rate the candidate poor, fair, average, good or
excellent using these rating definitions and check the appropriate box.
Two common mistakes in rating are: (1) A tendency to rate nearly everyone as
“average” on every characteristic instead of being more critical in judgement. The
evaluator should use the ends of the scale as well as the middle (2) The “halo effect” i.e.
a tendency to rate the same individual “excellent” on every characteristic or “poor” on
every characteristic based on the overall picture one has of the person being evaluated.
However, each candidate has strong and weak points and these should be indicated on
the rating scales.
In addition to your rating, for each characteristic, cite evidence from the candidates work
History and / or employment interview to back up your rating.
SECTION ‘A’
Work
Performance Poor Fair Average Good Excellent
Knowledge Understanding of fundamentals
Skills, methods and procedures required in
Job Reasons (s) for your rating :
SECTION ‘B’
Poor Fair Average Good Excellent
Supervisory
Performance
Organisation Division of total operation
into efficient independent components
Reason (s) for your rating :
Leadership Establishment of
Personnel team effort toward common
Objectives.
Reason (s) for your rating :
SECTION C
Factors Affecting
Job Performance
(continued) Poor Fair Average Good Excellent
Judgement Formation of a
Sound opinion by careful
Study of available facts and
Options.
Reason (s) for your rating
Perseverance Maintenance
of position in spite of opposition
or discouragement.
Reason(s) for your rating.
Date __________________________________________________________________________________
Describe ______________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Reason ________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
(Prepare in duplicate)
HOLIDAY REQUEST
To assist in scheduling holidays, please indicate your first, second, and third choice
below and return both copies of this form to __________________ by ______________
One copy will be returned to you indicating your approved holiday dates.
ADDRESS : _________________________________________________________________________
PERSONAL
Marital
Status Single Married Engaged Separated Divorced Widowed Date of marriage
______________________________________________________________________________________
______________________________________________________________________________________
Have you been convicted of a crime in the past ten years, excluding misdemeanors and summary offences?
If yes, describe in full ____________________________________________________________________
PHYSICAL/MEDICAL
Do you have any physical or mental condition which may limit your ability to perform certain kinds of
work?
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
If yes, describe such condition (s) and specific work limitations ___________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Have you had a major illness in the past 5 years ? ____________ If yes, describe _____________________
Have you suffered any serious injuries at work ? _____________If yes, describe _____________________
Do you receive any form of disability pension in respect of such injury ? ___________________________
RECORD OF EDUCATION
____________________________________________________________________________________
School Name and address of school Course of study Years attended List certificate
From To Diploma or
Degree
____________________________________________________________________________________
Elementary X X
____________________________________________________________________________________
Secondary X
____________________________________________________________________________________
Higher
____________________________________________________________________________________
Other
(specify)
____________________________________________________________________________________
EMPLOYMENT HISTORY List below all past employment beginning with most recent
_____________________________________________________________________________________
Name and address of Company From To Weekly Weekly Reason for Name of
Mnt yr Mnt yr starting Last Leaving Supervisor
Pay Salary
______________________________________________________________________________________
Describe the work you did
__________________________
__________________________
Telephone
______________________________________________________________________________________
_____________________________________________________________________________________
Name and address of Company From To Weekly Weekly Reason for Name of
Mnt yr Mnt yr starting Last Leaving Supervisor
Pay Salary
______________________________________________________________________________________
Describe the work you did
__________________________
__________________________
Telephone
______________________________________________________________________________________
_____________________________________________________________________________________
Name and address of Company From To Weekly Weekly Reason for Name of
Mnt yr Mnt yr starting Last Leaving Supervisor
Pay Salary
______________________________________________________________________________________
Describe the work you did
__________________________
__________________________
Telephone
______________________________________________________________________________________
_____________________________________________________________________________________
Name and address of Company From To Weekly Weekly Reason for Name of
Mnt yr Mnt yr starting Last Leaving Supervisor
Pay Salary
______________________________________________________________________________________
Describe the work you did
__________________________
__________________________
Telephone
______________________________________________________________________________________
The following information is merely for our records and not to enable us to make any approach to the
organisations mentioned.
If you have a current bank account, please give the name of the bank ______________________________
and the address of the branch ______________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Summarise here any additional experiences and / or skills you may have including interests pursued outside
your normal work.
List any civic, businesses or professional organisations of which you are a member.
The facts set forth above are true and complete to the best of my knowledge.
______________________________________________________________________________________
Unsatisfactory Satisfactory No rating
______________________________________________________________________________________
Quality of work
______________________________________________________________________________________
Quantity of work
______________________________________________________________________________________
Attitude
______________________________________________________________________________________
Personal appearance
______________________________________________________________________________________
Attendance
______________________________________________________________________________________
Dependability
______________________________________________________________________________________
OVERALL EVALUATION
Compare with other employees with the same length of service in the job.
Other _______________________________________________________
RECOMMENDATION
Do you recommend that this probationary employee be given a permanent job? Yes No
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
EXIT INTERVIEW
Other _________________________________________________________________________________
______________________________________________________________________________________
The Interviewer need continue the interview only if the person has resigned.
These questions are designed to assist in an evaluation of the true reasons for leaving and to suggest ways
of preventing this in future. Statements in italics are to assist in interpretation of answers.
SELECTION
______________________________________________________________________________________
Is it the sort of work you expected to be doing when you joined ? _________________________________
______________________________________________________________________________________
What sort of work were you doing in your previous job ? ________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
_______________________ is previous work related to current job ? Does it suggest other possibilities ?
Has the work you have been doing interested you ? ____________________________________________
______________________________________________________________________________________
Do not lead the interviewee into criticism or approval but try primarily to listen, intervening only to keep
to the point on the basis of what the interviewee says tick the relevant sections of the table below.
____________________________________________________________________________________
Type of training Inadequate low Quality Barely Adequate Satisfactory Good Excellent
____________________________________________________________________________________
Introductory
Initial specialist
Updating
Change of
Specialisation
____________________________________________________________________________________
_____________________________________________________________________________________
FINANCIAL
______________________________________________________________________________________
______________________________________________________________________________________
Do you think your pay increased sufficiently during your job ? ___________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Do you feel that your supervisor was good at the job ? __________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
How did your supervisor handle any complaints that you brought ? _______________________________
______________________________________________________________________________________
______________________________________________________________________________________
What sort of troubles (if any) did you have with your supervisor ? ________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Describe your overall feelings about the job and why you are leaving ______________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Only ask the this question if there appears to be some chance of the person reconsidering decision.
Would you be prepared to remain in the job under a more satisfactory arrangement ?
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
COMMENTS
_______________________________________________________________________
_
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
_______________________________________________________________________
_
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
_______________________________________________________________________
_
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
_______________________________________________________________________
_
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
_____________________________________________________________________________________
Marital status: Engaged _______ Married _______ Separated ______ Divorced _____ Widowed ______
Does your wife/husband work ? ___________ Where ________ Emergency Phone No. _______________
Describe any major illness you have had since last update which might limit your effectiveness on this job
______________________________________________________________________________________
______________________________________________________________________________________
if you received compensation for injuries since last update, explain ________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Date Where studied Name of course and brief description
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
New professional offices or honours ________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
NIC No : _______________________________________
FROM
______________________________________________________________________________________
Job Dept. Shift Rate
______________________________________________________________________________________
______________________________________________________________________________________
TO
______________________________________________________________________________________
Job Dept. Shift Rate
______________________________________________________________________________________
REASON FOR CHANGE Is the change permanent/temporary
Promotion Resignation
Demotion Retirement
Transfer Layoff
Merit Discharge
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
CLASSIFICATION OF CONSEQUENCES
Employee injury
Action _____________________________________________________________________________
________________________________________ By ________________________________________
Employee absence
Action _____________________________________________________________________________
________________________________________ By ________________________________________
Machine damage
Workplace repair
Employee’s claim
Insurance claim
Inquiry
Inspection
CLASSIFICATION OF CAUSES
Employee error
Action ______________________________________________________________________________
___________________________________________ By ______________________________________
Management error
Action ______________________________________________________________________________
_______________________________________________ By __________________________________
Action ______________________________________________________________________________
_____________________________________________ By _____________________________________
Workplace defect
Action _______________________________________________________________________________
_____________________________________________By ______________________________________
___________________________________________________ By _______________________________
Action _______________________________________________________________________________
__________________________________________________ By ________________________________
Outside agency
Action _______________________________________________________________________________
_________________________________________________ By _________________________________
Other
Action _______________________________________________________________________________
_______________________________________________ By __________________________________
ACCIDENT REPORT
Accident occurred
Classification of cause
State Statutory Sick pay/Invalidity Benefit: claimed ________ granted ________ terminated _______
Absence
Estimated length of absence from work _____________________________________________________
______________________________________________________________________________________
_____________________________________ ____________________________________________
_____________________________________ ____________________________________________
Notification to :
EMPLOYEE’S SUGGESTION
INSTRUCTIONS Write your suggestions clearly indicating exactly what is to be done. If you
need more space or if it is necessary to draw a sketch use the back of this form or attach securely a
sheet of plain paper.
MY SUGGESTION IS : _________________________________________________________________
PLEASE PRINT
Name : _______________________________________________________________________________
Address : _____________________________________________________________________________
Department : __________________________________________________________________________
All suggestions become the property of the company to do with as it sees fit.
Date : ______________________
______________________________________________________________________________________
Employees Name _____________________ Clock or __________ Dept. ________________________
Payroll No.
WARNING
Date of voilation _______________ Time of violation ____________ Place violation occurred _______
COMPANY REMARKS
______________________________________________________________________________________
Form of warning WHEN WARNED and BY WHOM
__________________________________________________________________
1st warning 2nd warning 3rd warning
______________________________________________________________________________________
Oral
______________________________________________________________________________________
Written
______________________________________________________________________________________
The absence of any statement on the part of the EMPLOYEE indicates his/her agreement with the
report as stated.
ACTION TO BE GIVEN
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