Training
Need
Analysis
[email protected] 0811225002 1
WASMIN AL RISYAD
0811-‐22-‐5002
/
022-70-93-77-55
[email protected]!
Master Coach I Senior Trainer I
Hypnotherapist I NLP Practitioner I
Counselor I MindSetter!
CV
SUMMARY: !
Formal
Educations:
5. MBA
ITB,
PMO
ITB,
PDII
LIPI
Jakarta,
Dosen
Poltek
telkom.
• SDN1
Sinar
Palembang,
SMPN1
Sidumulyo,
SMA
Al
Kautsar
6. PT
KPC
Sangata
Kutim,
PT
Sygma,
PT
Rumah
Pinsil,
PT
FSI
Bandar
Lampung.
Bandung,
,
PT
Tjiwi
Kimia
Surabaya,
• Graduate,
Chemistry
Education,
Indonesia
University
of
7. RS
Bersalin
Dompet
Dhuafa,
Diklat
Daarut
Tauhid,
Youth
Education.
2002
Majelis
Percikan
Iman
(MPI),
MUI
Ngamprah,
Pelajar
Aceh
• Master
of
Non
Formal
Education,
Indonesia
University
of
Besar
Education
8. Disdik
Depok-‐Sukabumi-‐Kutai
Timur-‐Tabalong,
Dinas
Kesehatan
Garut,
BP4K
garut,
RSUD
Pameungpeuk
Non
Formal
Educations
:
9. TFT
for
Widyaiswara
Kemenag
RI,
Smart
Leadership
• Certified
Hypnotic
Goal
Setting
by
Krishnamurti.
2011
Program
Eselon
II
Pemda
Sumedang.
• Super
leader
Super
Manager
Training
By
Dr.
Safei
Antonio.
As
Coach
:
2008
• Certified
Hypnosis
&
Hypnotherapy,
Indonesian
Board
of
• Performance
in
Frankfurt,
Köthen,
Saarland,
Gießen-‐
Hypnotherapy
(IBH),
2005
Germany
and
Paris-‐French
• Co
Trainer
Neuro
Linguistic
Programming
(NLP)
by
Drs.
• At
FDG
Senior
Lecturer
ITB,
Bambang
Setiawan,
Senior
Neurosemantic
Indonesia
and
• At
Group
of
Leadership
Program,
Telkom
Group
Master
NLP.
2007
• One
of
Board
of
Director
Bank
BJB
• Motivation
Excellent
Training,
Tung
D
Waringin.
20059
• Others
Personal
Coach
• Scientific
Meeting
and
Training,
PT
Trustco
Jakarta.2004
Senior
Trainer
:
As
Facilitator
and
Trainer:
MATAHATI,
PT
Trustco
Bandung,
PT.
Integritas
Persada
and
1. AMT
Facilitator
in
Berlin,
Dortmund,
München-‐
Germany
Anak
Langit
Foundation
2. Group
of
Leadership
Program
TELKOM
GROUP
Learning
Center
Narasumber
&
Author
:
3. Bank
BJB,
Bank
BRI
Dago,
BPR
Dhanatani
Cepiring,
• MQFM
102.7
(Pemenang
KPID
AWARD
Jabar
talkshow
TAKAFUL.
terbaik
2013),
4. SESKOAD,
SESPIM
POLRI
Lembang,
Departemen
Psikologi
• PJTV
TNI
Angkatan
Darat
RI
• Author
of
Hypnoteaching
CD
Interactive!
SUBJECT
EXPERTISE: !
1. HypnoParenting
Training
and
Counseling
2. HypnoTeaching-‐Learning
Training
3. HypnoTherapy
Workshop
and
Therapy
4. HypnoSelling
Training
5. HypnoMorning
(Hypnosis
Motivation
Training)
and
Coaching
6. Leadership-‐Communication-‐negotiation-‐DMP-‐PS-‐Skill
Training
7. Hypnotic
Goal
Setting
Workshop
8. Magic
Memory
System
Workshop
9. Strategic
Thinking
Training
10. Brain
Game
&
Creative
Thinking
workshop
11. Fire
Walking
&
Outbound
Training
12. IESQ
Training
13. The
Power
of
Mindset
Training
14. NLP
Practitioner!
Agenda
1. Tiga Tipe Training Needs Analysis
• Organizational-based Need Analysis
• Job Competency-based Need Analysis
• Person Competency-based Need Analysis
2. Metode dan Tahapan dalam Melakukan:
• Organizational-based NA
• Job Competency-based NA
• Person Competency-based NA
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Organizational-based Need Analysis
• Analisa kebutuhan pelatihan yang didasarkan pada
kebutuhan strategis perusahaan dalam merespon
dinamika bisnis masa depan
• Kebutuhan strategis perusahaan dirumuskan dengan
mengacu pada dua elemen pokok :
• Corporate Strategy
• Corporate Values
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Tahapan dalam Org-based Need Analysis
Corporate
Strategy
Faktor Kunci
Efektivitas dan
Keberhasilan
Organisasi
Corporate
Values
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Contoh : 7 Faktor Kunci Keberhasilan Perusahaan
1. Planning
2. Communication
3. Teamwork
Faktor Kunci 4. Excellent Service
Efektivitas dan 5. Learning
Keberhasilan
6. Leadership
Organisasi
7. Development
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Contoh : 7 Faktor Kunci Keberhasilan Perusahaan
7 Faktor ini di-ases
1. Planning
untuk mengidentifikasi
2. Communication
pada faktor apa
3. Teamwork
perusahaan masih
4. Service
mengalami kekurangan
5. Learning Climate yang paling besar, dan
6. Leadership karenanya perlu di-
7. Development prioritaskan
pengembangan
pelatihannya.
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Job Competencies-based Need Analysis
• Job Competencies-based Need Analysis adalah analisa
kebutuhan pelatihan yang didasarkan pada profil
kompetensi yang dipersyaratkan untuk setiap posisi/
jabatan
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Job Competencies-based Need Analysis
Identifikasi Profil Memilih Modul
Kebutuhan Training yang
Kompetensi Tiap Relevan sesuai
Jabatan dengan Kebutuhan
Kompetensi
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Competency Identification Process
Clarify
Competency Validate,
Organizational
Identification Refine and
Strategy and
Process Implement
Context
• Analyze Work Role and Process
• Gather Data via Behavior Event
Interview and Focus Group
• Conduct Benchmark Study
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Training Matriks untuk Posisi Manajer
Position Competency Relevant Training
Competency Description
Requirements Modules
Managers • Seeks information about the real, underlying Strategies to Create
needs and expectations of the customer Customer Satisfaction I
• Translates customer expectations into action (cover all description
Customer steps items)
Satisfaction • Proposes actions to meet or exceed
customer satisfaction
• Looks for long-term benefits for the customer
and initiates action plans
Problem Solving • Analyzes and examines data needed to Creative Problem
& Decision define problems or identify solutions Solving and Decision
Making • Seeks additional information outside of Making I (cover all
immediate environment to make decisions description items)
• Makes decisions that impact his/her own
work
Teamwork • Takes risks in trusting others by sharing Building Productive
responsibility, getting involvement and Teamwork I (cover all
cooperation from multiple parties description items)
• Values and respects individual differences
and provides opportunities for all to
contribute
• Participates in team’s goal setting and
problem solving
• Involves others in the process to make them
a part of the team and assists other team
members in completing their assignments
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Training Matriks untuk Tiap Posisi
Service Excellence
Building Productive
Motivation Training
Effective Leader 1
Effective Leader 2
Creative Problem
Training Title
Communication
Seminar Series
On Becoming
On Becoming
Achievement
for Customer
Management
Professional
Productive
Teamwork
Strategic
Solving
Series
Position Managerial Competency
Communication Skills V
Leadership V
Teamwork V
Supervisor
Achievement Orientation V
Customer Focus V
Job Functional Skills V
Communication Skills V
Leadership V
Teamwork V
Achievement Orientation V
Manager
Customer Focus V
Strategic Thinking V
Problem Solving & Decision Making V
Job Functional Skills V
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Person Competencies-based Need Analysis
• Analisa kebutuhan pelatihan yang didasarkan pada gap
(kesenjangan) antara level kompetensi yang
dipersyaratkan dengan level aktual karyawan
(individu)
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Person Competency-based Need Analysis
Competency Assessment
Current Required
competency competency
level of the level for certain
employee position
Competency Training and
Gap Development
Program
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Contoh : Competency Requirements
untuk Training Manager
Level Kompetensi
Managerial Competencies yang Dipersyaratkan
Collaboration 4
Problem Solving 4
Leadership 3
Planning and Organizing 3
Functional Competency
Training Need Analysis Skills 4
Training Material Development 4 1 – basic
2 – intermediate
Training Delivery Skills 4 3 – advance
4 – expert
Training Evaluation Skills 4
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Contoh : Competency Requirements
untuk Training Manager
Training Skills
Understanding of the learning process principal and ability to analyze training needs, develop training
materials and curriculums and deliver training effectively
1/Basic 2/Intermediate 3/Advance 4/Expert
Understands training Identifies training needs Examines current training Develops training Training
needs analysis and based on competency needs and proposes curriculum for Needs
training requirement profile and functions in revisions if any functions in PT. XYZ Analysis
analysis process PT. XYZ Skills
Collects relevant data/ Develops training Examines current training Revises and Training
information in materials/modules along materials/modules in order provides inputs for Materials/
developing training with training instructions to ensure achievement of improvement Modules
materials/modules and provides technical training objectives towards training Development
guidance in design and materials/modules
development Coaches and
teaches others in
developing training
materials/modules
Identifies various Differentiates media and Examines the media and Develops creative Training
training media and techniques training techniques which are training media and Delivery Skills
techniques which are suitable for suitable for particular techniques for
Understands particular audience/ customer, which will different types of
advantages/ situation/ condition results in achievement of training
disadvantages when objective, high level of Actively coaches
applicable comprehension and others (“Training for
satisfaction of the Trainers”) on training
audience media and
techniques
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Contoh : Competency Requirements
untuk Training Manager
1/Basic 2/Intermediate 3/Advance 4/Expert
Observes Delivers training with Delivers training Coaches others in Training
characteristics of supervision independently delivering training Delivery
effective training Provides logical answers and provides Skills
delivery to questions related to the constructive feedback
topics being delivered and areas for
improvement
Identifies strengths and Monitors how learning is Determines ways to Training
weaknesses of a taking place measure changes in Evaluation
training session behavior and
interprets on bottom-
line results
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Kuesioner Asesmen Kompetensi
Competency Assessment Form
1 = basic; 2 = intermediate; 3 = advance; 4 = expert
Functional Competencies 1 2 3 4
Training Need Analysis Skills
An ability to conduct a proper training need analysis and create a
comprehensive training plan based on the results of need analysis
Training Material Development
An ability to formulate training objectives and training outline; and then
create a complete training material/manual based on the stated
objectives
Training Delivery Skills
An ability to deliver training programs and create an effective learning
process for participants
Training Evaluation Skills
An ability to conduct training evaluation to understand the impact of
training program on participants' performance; and to formulate
improvement recommendation based on the evaluation results
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Kuesioner Asesmen Kompetensi
Hasil
Managerial Competencies Asesmen
Collaboration 4
Problem Solving 4
Leadership 3
Planning & Organizing 2
Functional Competencies
Training Need Analysis Skills 3
Training Material Development 3
Training Delivery Skills 4
Training Evaluation Skills 4
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Competency Gap for Training Manager
Level yang Aktual
Managerial Competencies Dipersyaratkan Level GAP
Collaboration 4 4 0
Problem Solving 4 4 0
Leadership 4 3 -1
Planning & Organizing 3 2 -1
Functional Competency
Training Need Analysis Skills 4 3 -1
Training Material Development 4 3 -1
Training Delivery Skills 4 4 0
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Competency Gap for Training Manager
Managerial Competencies GAP
Collaboration 0
Problem Solving 0
Leadership -1
-1
Training and
Planning & Organizing
Development
Functional Competency Program
Training Need Analysis Skills -1
Training Material Development -1
Training Delivery Skills 0
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Presented by : Wasmin Al Risyad
Business Coach, Hypnotherapist, NLP Practitioner
Master Trainer, Narasumber MQFM 102.7
Selesai
[email protected] 0811225005
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