A REPORT ON
HUMAN RESOURCE
MANAGEMENT
SOLUTIONS PVT LTD
UNDER THE GUIDANCE OF
Prof. Nitu Singhi
SUBMITTED BY(Group 3)
Souvik Roy Chowdhury Raj Shree
Anshu Kumar Tanumoy Sengupta
Siddhartha Bhattacharjee Sumit Saurav
Sourodeep Rudra Nikita Ranjan
Subhalaxmi Nath
INTRODUCTION
Tagline: Your Dream is our Mission
WebSector Solutions Private Limited was incorporated on 20th August , 2011 by
its founder by Mr S Nanda , who is an alumni of the prestigious Indian Institute
of Technology, Bombay. Mr Nanda , prior to starting to starting his own venture
had worked in Microsoft, Redmond, USA as Senior Software Engineer. After
working in Microsoft for 11 years, he returned to India and started his own firm
in Kolkata with a initial capital of 50 Lakhs and a team of ten employees. Today
after nine glorious years, the organisation has an annual turnover of forty eight
crores and an employee strength of 129 employees working 24 X 7 to serve its
clients.
The firm offers premium quality services to clients based all over India catering
to small start-ups to large corporate houses. It offers expertise in business and E-
Commerce website design as well as digital marketing services. Today it is a
cutting edge digital agency with its dedicated team working tirelessly to achieve
the desired results.
The firm’s headquarter in located in Kolkata and three other branches at Mumbai,
Delhi, Chennai.
Today, WebSector Solutions Private Limited is one of the leading website
development company in India and it offers high end web development services
for diverse needs which includes website designing, mobile application
development, consultancy services.
VISION AND MISSION & PROCESS
Vision
To become a best performer in the global marketplace by providing highly
innovative web designing, web development, and internet marketing services that
will drive our clients business towards growth.
Mission
To serve our customer to the best by delivering technically sound and affordable
business solutions while ensuring exceptional customer support through the
process.
Process
1. Strategy: Through discussion , investigation and testing we gather client and
user needs before making high level plans of structure and flow.
2.Design: We test and refine rapidly with interactive prototypes, branding is
polished and the final graphic style is visualised and perfected.
3.Build: We handle all front and back-end development and integration task ,
focus on quality assurance checking before release.
4.Support: With customer retainers and hosting packages we continue to manage
your marketing , add features and provide dedicated support.
ORGANIZATIONAL CULTURE
Weakly meeting with employee-There is an culture in our organization to
do weakly meeting with employees were we discuss about strategy for the
project and also we have conversation about up- coming project
Taking suggestion from all- in our organization we take every ones.
Suggestion for the betterment of organization.
Annual sports-in our organization we organize annual sports for the
employees. We all know sports has been proven to enhance mental and
physical development, as well as social skills and even importance in
organizational performance.
Giving awards to employees of the year- Its an performance appraisal for
the employees and it motivate our employee to do well.
Once in a month Saturday night party- there is a party in a month organize
by our organization for the employees ,because the collaboration or
boundation is increase among the employees by this type of extra curricular
activity.
Birthday celebration of all employees – Birthday is a great time to show
how much the employee means to the organization.
Giving employees one hour every day for their own works-our culture
provide an specific one our off from working hour for the employees for
their research ,our culture also organize CSR activity like blood donation
camp for the benefits of society because we know that organizational
culture encompasses values and behavior that ‘’contribute to the unique
social and psychological environment of business.
ORGANIZATIONAL STRUCTURE
This structure is combination of functional structure and divisional structure. The
head quarter is Kolkata where there are three other regional offices in Mumbai,
Delhi, Chennai. There are five functions in each offices like Marketing, Finance,
Operations, HR and IT. All the regional managers are supposed to report to the
GM in Kolkata. The GM will report to the CEO and the CEO will report to the
President.
ROLES & RESPONSIBILITIES
• Roles and responsibilities of team members and stakeholders are clearly
defined in any project. Depending on the organizational structure, project
team members may represent many different groups/departments and act
in the interest of different functional managers.
• Additionally, team members may have varying degrees of authority and
responsibility.
When listing roles and responsibilities the following should be included:
• Role description of the portion of the project for which the member is
accountable
• Authority the level at which the member may make decisions, apply project
resources, or make approvals
• Responsibility of the work team member must perform to complete
assigned work activities
• Competency skill(s) required to complete assigned project activities
• The roles and responsibilities for the Software Upgrade Project are
essential to project success.
• For Example- for Web Developer the role is to design a Website,
Development of website,
SERVICES OFFERED
Our companies provide services to the customer, as we see that we have so many
services as like Web Designing, Web Development, Web Promotion, Web
Hosting, Mobile Website, Mobile APPA, Software Development and also we
provide Open Source to the customer. These services are kind of Digital
Marketing.
Here all the services provided to the customer to satisfy the customer need for
that we provide Web Designing, Web Development and other Security and Open
Source is provided so that if any Customer wants to learn or train any Web
Sources then they can easily learn from our Company.
PRIVACY POLICY & SECURITY
What we collect
We may collect the following information:
• Name and job title
• Contact information including email address
• Demographic information such as postcode, preferences and interests
What we do with the information we gather
We require this information to understand your needs and provide you with a
better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special
offers or other information which we think you may find interesting using
the email address which you have provided.
• From time to time, we may also use your information to contact you for
market research purposes. We may contact you by email, phone, fax or
mail. We may use the information to customize the website according to
your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent
unauthorized access or disclosure, we have put in place suitable physical,
electronic and managerial procedures to safeguard and secure the information we
collect online.
HR PLANNING
There are two type of HR Planning
Skill Inventory and
Succession Planning
Skill Inventory
Skill Inventory: Evaluation of knowledge, skills, abilities and experience of
each and every employee in the organization, is the purpose of skill inventory.
Every firm should keep this record and update it yearly.
Whenever a firm has any job opening, the management can first search the skill
inventory to close this job opening from within the organization. It works as a
motivational factor for the employees.
Skill inventories – info about non-managers.
1. Personal data
2. Skills
3. Special qualifications
4. Salary and job history
5. Company data
6. Capacity of individual
7. Special preference of individual
Succession Planning
Succession Planning is the process of training and preparing employees in an
organization so that there will always be someone to replace an employee who
leaves.
RECRUITMENT & SELECTION
RECRUITMENT
The Process of attracting and generating a pool of applicants for a particular job
position.
Organization is Applicants are
Looking for RECRUIT Looking for
Qualified MENT the Potential
Applicants Employment
Opportunities
• Campus Drive in Btech and MBA colleges
• Online Exams (Like AmCAT, WebCAT)
SELECTION
Selection is the process of choosing qualified individuals who are available to
fill the positions in organization.
Formal Education
Basic Experience and Past Performance
Selection
Criteria Physical Characteristics
Personality Characteristics
• Aptitude Test, GD, PI – Technical/HR
Induction and Orientation
Induction
The act or process of inducting or bringing in, introduction; entrance;
beginning; commencement.
Orientation
It is the process of introducing a new situation or environment.
Training for the Particular Job
Training is a systematic process through which an organization’s human
resources gain knowledge and develop skills by instruction and practical
applicability that result in improved corporate performance.
SALARY BREAK UP
Salary = [(1) + (2) + (3) + (4)] – (5)
1 = Basic
2 = Dearness Allowance
3 = House Rent Allowance
4 = Other Allowances
5 = Deductions
Salary-A fixed regular payment, typically paid on a monthly basis but often
expressed as an annual sum, made by an employer to an employee, especially a
professional or white-collar employee.
Component of Salary (per annum or p.a)
Basic Salary
Dearness Allowance
House Rent Allowance
Conveyance Allowance
Entertainment Allowance
Overtime Allowance
Medical Reimbursements
Gross Salary
Tax
Employee PF contribution (12% of Basic)
Professional Tax
Total Deductions
Net Salary = Gross Taxable Salary – Tax
Net Monthly Salary
Basic salary
Basic salary refers to the amount of money that an employee receives prior to any
extras being added or payments deducted. It excludes bonuses, overtime pay or
any other potential compensation from an employer. The whole amount of basic
salary is part of the take-home salary. Basic salary is fully taxable.
Basic salary forms the core of the salary structure, constituting for 40-45% of the
total CTC. Other salary components like Gratuity, Provident Fund and ESIC are
determined according to the basic salary. The designation of the employee as well
as the industry in which he or she is in, are some of the components factored in
while assessing the basic salary.
Dearness allowance
Dearness Allowance is paid by the government to its employees as well as a
pensioner to offset the impact of inflation. The effective salary of government
employees requires constant enhancement to help them cope up with the
increasing prices.
Despite several measures by the government to control the rate of inflation, only
partial success has been achieved because the prices move according to the
market. It, therefore, becomes essential for the government to shield its
employees from the adverse effects of inflation.
As the impact of inflation varies according to the location of the employee,
dearness allowance is calculated accordingly. Thus, DA varies from employee to
employee based on their presence in the urban, semi-urban or rural sector. DA is
fully taxable for salaried employees.
House rent allowance
Salaried individuals who live in a rented house can claim the House Rent
Allowance (HRA) to lower taxes. This can be partially or completely exempt
from taxes. The allowance is for expenses related to rented accommodation. If
you don’t live in a rented accommodation, this allowance is fully taxable.
The deduction available is the least of the following amounts:
a. Actual HRA received;
b. 50% of [basic salary + DA] for those living in metro cities (40% for non-
metros); or
c. Actual rent paid less 10% of basic salary + DA
Conveyance allowance
Conveyance allowance, also called Transport Allowance is a type of allowance
offered to employees of a company to compensate for their travel from residence
to and from respective workplace location. Allowances are generally offered to
employees on top of their basic salary component and may or may not be taxable
as per the Income Tax Act.
In general, conveyance allowance is paid by an employer only if the there is no
transportation provided by the employer. In case an employer offers office
transport, conveyance allowance will not be provided. Conveyance allowance is
given an exemption of up to Rs.19,200 per annum or Rs.1,600 per month. The
sections under which this exemption is applicable are Section 10(14)(ii) of
Income Tax Act and Rule 2BB of Income Tax Rules. to employees.
Entertainment allowance
Entertainment allowance as per Section 16(ii) is first included in salary income
under the head “Salaries” and thereafter a deduction is given on the basis
enumerated in the following points:
A. In the case of a Government employee (i.e., Central Government or a State
Government employee), the least of the following is deductible:
1. 5,000
2. 20 percent of basic salary ; or
3. Amount of entertainment allowance granted during the previous year.
Overtime allowance
Overtime Allowance (OTA) is granted to government employees for performing
duties beyond the designated working hours. Presently, OTA is paid in several
ministries/ departments, up to a certain level, at varying rates.
Medical reimbursement
A lot of health benefits are available to employee these days & with stretched
working hours, job stress & other genetic factors, medical expenses incurred on
yourself, spouse or children have become very common. Medical Reimbursement
is an arrangement under which employers reimburse the portion of the health
expenses incurred by the employee. The Income Tax Act allows tax exemption
of up to INR 15,000 on medical reimbursements paid by employer. From FY
2019-20 onwards, the standard deduction has been raised to Rs. 50,000.
Gross salary
Gross Salary is the amount of salary after adding all benefits and allowances but
before deducting any tax. The employees who are paid for their services are
offered gross salary as their CTC (cost to company). Cost to the company is the
amount that the company will have to incur on an employee for a specific year.
But, the point to remember here is that cost to the company is never equal to the
amount of money one gets to take home. A gross salary is a gratuity and EPF
(employee provident fund) subtracted from the cost to the company. The
components of Gross salary consists of the following:
Basic Salary
House rent allowance
Special Allowance
Conveyance Allowance
Educational Allowance
Medical allowance
Leave travel allowance, etc.
Employees provident fund
The Employees’ Provident Fund (EPF) is a savings scheme introduced under
Employees’ Provident Fund and Miscellaneous Act, 1952. It is administered and
managed by the Central Board of Trustees that consists of representatives from
three parties, namely, the government, the employers and the employees. The
Employees’ Provident Fund Organization (EPFO) assists this board in its
activities. EPFO works under the direct jurisdiction of the government and is
managed through the Ministry of Labour and Employment. The EPF scheme
basically aims at promoting savings to be used post-retirement by various
employees all over the country. Employees’ Provident Fund or EPF is a collection
of funds contributed by the employer and his employee regularly on a monthly
basis. The employer and employee contribute 12% each of the employee’s salary
(basic + dearness allowance) to the EPF. These contributions earn a fixed level
of interest set by the EPFO. The amount of interest to be received on the deposit
along with the total accumulated amount is totally tax-free, i.e. the employee may
withdraw the entire fund without worrying about paying any kind of tax on it.
The accrued amount may also be withdrawn by the nominee or the legal heir of
the employee post his death or can be withdrawn by the employee himself post-
resignation.
Professional tax
Professional tax can be defined as a tax that is levied by a state government on all
individuals who earn a living through any medium. This must not be confused
with the definition of other professionals such as doctors or lawyers. This is a
type of tax that needs to be paid by each and every individual earning income.
The calculation of this tax and the amount collected differs from one state to
another. However, the limit has been set to Rs. 2500 per year.
Net salary
Net salary, or more commonly referred to as take-home salary, is the income that
an employee actually takes home after tax, provident fund and other such
deductions are subtracted from it.
Net Salary = Gross Salary (less) Income Tax (less) Public Provident Fund
(less) Professional Tax
Net Salary is usually lower than gross salary. It can be equal in cases where
income tax is 0 and when the salary that the employee is earning is less than the
government tax slab limits.
The Payment of Gratuity Act 1972
Gratuity shall be paid to an employee on the termination of his employment after
she/he has rendered continuous service of not less than 5 years i.e. on
superannuation, retirement, resignation, death or disablement due to accident or
disease.
Calculation:
W x Y x 15/26 where W = Last Wage drawn i.e., basic + DA
Y = number of completed years of continuous service (six months or less to be
ignored and more than six months to be counted as full year.
15 = 15 days salary
26 = No. of working days in a month
In the recent Interim Budget of 2019, interim finance minister, Mr. Piyush
Goyal announced that the existing tax-free gratuity limit will be increased to
Rs.30 lakh.
This is the structure of Salary:
Position Salary ( pa.)
President 7,200,000.00
CEO 5,400,000.00
General Manager ( Kolkata ) 1,800,000.00
Regional Manager(3) 1,500,000.00
Different Depts. Manager(20) 900,000.00
PERFORMANCE APPRAISAL
Performance Appraisal – Rating Scale with provision for comments.
• Knowledge of work
• Initiative
• Application
• Quality of work
• Volume of Work
THANK YOU