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Phoenix, AZ Senior Noc Engineer

The document describes the qualifications and experience of a candidate for a senior network operations center (NOC) engineer role. It includes experience designing optical networks, troubleshooting DWDM and fiber infrastructure, communicating effectively with clients, testing network equipment, and developing test algorithms. It also lists roles as a NOC engineer, specialist NOC engineer, and NOC engineer with responsibilities including incident management, network support, and performance monitoring. The candidate holds a Bachelor's degree in Computer Science.

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Shailesh Mishra
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71 views2 pages

Phoenix, AZ Senior Noc Engineer

The document describes the qualifications and experience of a candidate for a senior network operations center (NOC) engineer role. It includes experience designing optical networks, troubleshooting DWDM and fiber infrastructure, communicating effectively with clients, testing network equipment, and developing test algorithms. It also lists roles as a NOC engineer, specialist NOC engineer, and NOC engineer with responsibilities including incident management, network support, and performance monitoring. The candidate holds a Bachelor's degree in Computer Science.

Uploaded by

Shailesh Mishra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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 Design of optical networks including knowledge of DWDM, ROADM, EDFA , and

dispersion compensation
 Carrier path analysis of dark fiber and managed routes
 Troubleshooting DWDM, SONET and SDH infrastructure
 Ability to communicate with Business unit and clients effectively
 Experience with BER Testing of Ethernet and Fiber channel , OTDR analysis , and
fiber characterization
 Knowledge of SAN and Mainframe
 Bring up optical characterization equipment and test fixtures
 Develop test, characterization and calibration algorithm for optical components and
systems
 Work closely with optical, mechanical and factory test team to bring up production
line test and calibration stations
 Prototype opto-mechanical systems

Cr
Phoenix, AZ

SENIOR NOC ENGINEER


12/2016 – present

 Knowledge of cisco routing protocols including Ethernet, IP Communications, BGP, OSPF,


MSDP, and PIM Knowledge of VPN configuration and troubleshooting
 Network Switching and routing troubleshooting
 Reviewing and creating technical documentation to support the introduction of new services
 Perform systems, storage and network analysis for usage monitoring and capacity trending
 Responsible for providing innovative technical solutions for complex and challenging
network issues
 Regularly participates in the Shift Handover process with previous and incoming shift teams
to help sync and transfer any ongoing issues or outages
 Identifying opportunities for improvement in Process, Technology and Development

Houston, TX
SPECIALIST NOC ENGINEER
03/2014 – 10/2016

 The Engineer will be responsible for Incident management, problem management, and
change management
 Initiate and performing changes on production systems and proactively escalate any issues
that cannot be resolved within the established timeframes
 Provide high level of support and minimize R&D escalations
 Should have worked in PBX/ACD
 Should be willing to work in 24/7 shifts and weekends as well
 Should have knowledge in CTI or Voice recording products
 Good knowledge of Windows operating system
Dallas, TX
NOC ENGINEER
04/2011 – 11/2013

 Manages network tuning, performance and designs strategies, and makes recommendations
to improve network performance
 Provide remote technical assistance to field teams and ensure that field works are
implemented without impacting the network health
 Responsible for testing and evaluating network hardware and software, developing new
network monitoring, analysis tools and writing network documentation
 Work with problem management to identify reoccurring incidents and support service
improvement plans to negate reoccurrence of incidents
 Perform network diagnostics to re-mediate detected/reported network incidents
 Provides technical Tier 5 support for network problems and simulation of network issues
 Manage incidents and network performance within SLA's, OLA's and KPI's

EDUCATION
Bachelor’s Degree in Computer Science
CARNEGIE MELLON UNIVERSITY

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