DIVYA DIXIT
9891858654
[email protected]
16th Aug’1983
90/354, Madangir, DDA Flats, New Delhi-110062
Managerial assignments in Customer Services/ Operations / Business Operations with a leading
organisation
CAREER OUTLINE
1 A seasoned and dynamic professional with an overall experience of 2 years across the industry.
2 An intellectual professional with high calibre and extensive experience in evaluation, facilitating diverse learning,
and building productive relationships with clients and staff.
3 Demonstrated skill to teach, motivate and direct colleagues while maintaining high interest and achievement
levels in a fun and challenging learning environment.
4 An articulate communicator possessing the ability to effectively interact with diverse populations of students at a
variety of corporate/ academic levels with abilities in recognizing, respecting & nurturing the creative potential of
each student & responding to all classroom queries in a spontaneous manner
CORE COMPETENCIES
Strategic Planning Training Analysis Problem Resolution Communication Skills- Organizational
Development Workforce Development Organizational Effectiveness Business Etiquette Soft skills
Critical Thinking Relationship/ Influencing Skills Human Capital Productivity
ORGANIZATIONAL CONTOUR
Dec ’10-Dec’ 11 M/s PRB Enterprises Pvt Ltd as Account Exe.
Previous Industry Media Monitoring Firm
Apr’10- Nov’10... M/s IBM as customer care executive
Last Industry BPO Sector
May’09-Feb’10 M/s Samarpan Trading Co. As Account Exe.
Last Industry IT/ Software
TRAININGS/PROJECTS/SEMINARS
Project details: Performance Evaluation of Mutual Funds
Duration: 6 months
Topic: Evaluation of Mutual Funds
Objectives: To evaluate the performance of Mutual funds in India
SCHOLASTICS
2009 MBA (FINANCE)ALL INDIA MANAGEMENT ASSOCIATION
2006 M.COM G.S.COLLEGE OF COMMERCE NAGPUR (NAGPUR UNIVERSITY )
2004 B.COM G.S.COLLEGE OF COMMERCE NAGPUR ( NAGPUR UNIVERSITY)
IT Skills: Well versed with Ms Office, Tally ERP 9.0 (Taxation & Excise), Windows 98/2000/XP & Internet
Application